P O Box 2203 Jalan Tasek, BS8674 Bandar Seri Begawan, Brunei Darussalam
#13 of 25 hotels in Bandar Seri Begawan
Guests' ChoiceBased on 308 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
8.0
Staff
9.0
Value for money
7.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Rabiah
United KingdomNone
Breakfast is very good . A lots of variety of foods to choose. Location is good but around area of the hotel no cafe or rest apart of inside the hotel itself.
Stayed in April 2024
Reviewed: 19 April 2024
Zulfa
MalaysiaWe arrived the day before Eid in Brunei, and while we know the staff would probably prefer celebrating Raya with their friends and family, they went above and beyond to ensure our comfort and made us feel welcome in the hotel. Everyone was so nice.
Stayed in April 2024
Reviewed: 14 April 2024
Thirunawukarasan
MalaysiaI feel like it is overpriced. They charging for room see if! I thought room service supposed to be on the hotel like you should make sure we are comfortable, make up the room, but there’s extra charges for that even on the 1st day.
Location is good. Room very clean and bed is cozy. Bathroom was nice. The staff allowed me to check in early.
Stayed in April 2024
Reviewed: 10 April 2024
Marcel
SlovakiaHotel is shabby, would need reconstructuion.
Stayed in April 2024
Reviewed: 8 April 2024
Toofeeka
South Africathe bathroom was slightly untidy (sink was not washed properly and the floor felt greasy)
Everything
Stayed in March 2024
Reviewed: 26 March 2024
Paulo
PortugalRooms are a bit old, almost all electrical sockets were loose so the cables to charge the devices were falling all the time. The view from the room was not to the pool as advertised, it was to some trees and to the roof of some annexes.
Excellent location. Concierge staff very polite especially Mr Hilmi who gave very useful advices and to who was a pleasure to talk with.
Stayed in March 2024
Reviewed: 20 March 2024
Sonia
United KingdomThe staff were lovely and really helpful.
Stayed in January 2024
Reviewed: 14 March 2024
Abdul
Brunei DarussalamnA
breakfast by the pool
Stayed in March 2024
Reviewed: 10 March 2024
Zhafri
MalaysiaThe hotel send me an email for add-on options where I took the breakfast and BBQ dinner add ons. The issue was there was no option to select how many pax and they assumed it was for 2 person. But I decided to not go for the breakfast since there are nice cafes near the vicinity of the the hotel but upon check out I was charged for 4 breakfast that I didn't even go which the manager was not willing to waive but fine it was my mistake but I was a solo traveller when I checked in hence why do you charge for 2 people for the 2 days I was there? If you book here through Booking.com to save some money vs. booking direct from the hotel website, please double check and confirm with the front desk if you added this add-ons. Or better yet, you don't have to choose these add-ons because I was charged the full amount and not even the promotional charges + every time I dine in, I did not received the "members" discount the concierge asked me to register. Hence, this is a nice hotel at a great location but this incident resulted in a dissatisfaction on my end but I'm sure is not a daily occurrence. You've been warned on the add-ons options.
The staffs were very helpful and welcoming but not the hotel manager
Stayed in March 2024
Reviewed: 27 February 2024
Nadthetraveller
Brunei DarussalamN/a
Quiet with no interruption
Stayed in December 2023
Reviewed: 13 February 2024
Eric
SingaporeThe staff were very friendly and helpful. They help me to communicate with local tour Freme and even help me to make dinner reservation with a local restaurant.
Stayed in February 2024
Reviewed: 11 February 2024
Eric
PhilippinesNice and cozy room.
Stayed in February 2024
Reviewed: 6 February 2024
Ria
MalaysiaThat being said, I did encounter one minor inconvenience—the toilet in my room had a manual bidet seat, whereas I'm more accustomed to using the standard bidet fixture. While this didn't impact my overall enjoyment of the stay, it's something worth mentioning for guests who may have a preference for one over the other.
My recent stay at Radisson Hotel exceeded my expectations in many ways, from the beautiful decor to the top-notch service. The room was impeccably clean and comfortable, and I appreciated the thoughtful amenities provided. The breakfast was nice.
Stayed in February 2024
Reviewed: 5 February 2024
Datin
MalaysiaBooked for 3 adults but we had to move the 2 single beds together. Room is small. Reception did not remind us on the breakfast comes with room. So we ended up missing breakfast thinking that it was not included.
Location is within walking distance to town area.
Stayed in January 2024
Reviewed: 31 January 2024
Tzuchun
TaiwanThe hotel is dated.
The staff.
Stayed in January 2024
Reviewed: 19 January 2024
Edna
Brunei DarussalamNearest convenience shop and (other) eateries are 5 mins drive away.
Its proximity to the attended event. Secure location. Pleasant staffs. Also the very comforable bed and pillows.
Stayed in January 2024
Reviewed: 15 January 2024
Nur
Brunei Darussalamoverprice! $310 / night was too much. limited parking and no breakfast included. I asked for late check out before 1pm, front desk said need extra pay $15/hr. Glad, we managed to check out on time without charges.
good location and excellent service from the staff. I asked for extra bed since it's free and they give co-operate.
Stayed in January 2024
Reviewed: 5 January 2024
Kimberry
Brunei Darussalamthe parking.
The hotel is small but they have good breakfast and they provide free shuttle to shopping location. The staff is friendly and room is clean and neat compare to other hotel. The hotel is location next to a school as long as not met after school jam. Its still okay.
Stayed in January 2024
Reviewed: 3 January 2024
Jordan_f1997
AustraliaLovely clean facilities, helpful staff.
Stayed in October 2023
Reviewed: 31 December 2023
Kenji
JapanThere was no problem during the stay.
The room was large enough to stay and facilities were all clean. Staffs were very friendly.
Stayed in December 2023
Reviewed: 21 December 2023
Mazher
United StatesAirport shuttle from the airport to hotel seemed expensive considering it’s only a 15 minute drive. Airport shuttle back to the airport was much cheaper.
Very comfortable rooms and great location. 5 minute walk to mall/restaurants/mosque/museums etc. Two connecting rooms were great for family of 4. Staff was great, especially Naj who remembered our food/drink favorites. Breakfast buffet was great with so many options. Two restaurants open for dinner. There was also a free shuttle service to/from the hotel to the mall/waterfront area several times a day. Nice pool too.
Stayed in December 2023
Reviewed: 17 December 2023
Alexander
BulgariaNeeds some renovation but in general good hotel
Great location, very kind staff
Stayed in December 2023
Reviewed: 17 December 2023
Marvie
AustraliaBit pricey but its okay.
Very accommodating staff and clean hotel
Stayed in December 2023
Reviewed: 8 December 2023
Patrick
SingaporeGreat location and friendly staff
Stayed in December 2023
Biberwier, Austria
Valencia, Spain
Santa Teresa Beach, Costa Rica
Cissac-Médoc, France
Mariupolʼ, Ukraine
Havelock North, New Zealand
Orange, Australia
Amsterdam, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content