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Reviews of Radisson Hotel Brunei Darussalam 5 stars

P O Box 2203 Jalan Tasek, BS8674 Bandar Seri Begawan, Brunei Darussalam

#13 of 25 hotels in Bandar Seri Begawan

Guests' Choice

Review score

Based on 308 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 30 April 2024

    7.0
    First time stay at the hotel location at Bandar Seri Begawan so not much I know about it.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Breakfast is very good . A lots of variety of foods to choose. Location is good but around area of the hotel no cafe or rest apart of inside the hotel itself.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Eid break in the middle of Bandar Seri Begawan
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    We arrived the day before Eid in Brunei, and while we know the staff would probably prefer celebrating Raya with their friends and family, they went above and beyond to ensure our comfort and made us feel welcome in the hotel. Everyone was so nice.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I feel like it is overpriced. They charging for room see if! I thought room service supposed to be on the hotel like you should make sure we are comfortable, make up the room, but there’s extra charges for that even on the 1st day.

    Location is good. Room very clean and bed is cozy. Bathroom was nice. The staff allowed me to check in early.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is shabby, would need reconstructuion.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the bathroom was slightly untidy (sink was not washed properly and the floor felt greasy)

    Everything

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are a bit old, almost all electrical sockets were loose so the cables to charge the devices were falling all the time. The view from the room was not to the pool as advertised, it was to some trees and to the roof of some annexes.

    Excellent location. Concierge staff very polite especially Mr Hilmi who gave very useful advices and to who was a pleasure to talk with.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    The staff were lovely and really helpful.

    Stayed in January 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    nA

    breakfast by the pool

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel send me an email for add-on options where I took the breakfast and BBQ dinner add ons. The issue was there was no option to select how many pax and they assumed it was for 2 person. But I decided to not go for the breakfast since there are nice cafes near the vicinity of the the hotel but upon check out I was charged for 4 breakfast that I didn't even go which the manager was not willing to waive but fine it was my mistake but I was a solo traveller when I checked in hence why do you charge for 2 people for the 2 days I was there? If you book here through Booking.com to save some money vs. booking direct from the hotel website, please double check and confirm with the front desk if you added this add-ons. Or better yet, you don't have to choose these add-ons because I was charged the full amount and not even the promotional charges + every time I dine in, I did not received the "members" discount the concierge asked me to register. Hence, this is a nice hotel at a great location but this incident resulted in a dissatisfaction on my end but I'm sure is not a daily occurrence. You've been warned on the add-ons options.

    The staffs were very helpful and welcoming but not the hotel manager

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Peace and quiet
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Quiet with no interruption

    Stayed in December 2023

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff were very friendly and helpful. They help me to communicate with local tour Freme and even help me to make dinner reservation with a local restaurant.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Great staff!
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice and cozy room.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    Overall, my stay at Radisson Hotel was delightful, with impeccable service and luxurious amenities.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    That being said, I did encounter one minor inconvenience—the toilet in my room had a manual bidet seat, whereas I'm more accustomed to using the standard bidet fixture. While this didn't impact my overall enjoyment of the stay, it's something worth mentioning for guests who may have a preference for one over the other.

    My recent stay at Radisson Hotel exceeded my expectations in many ways, from the beautiful decor to the top-notch service. The room was impeccably clean and comfortable, and I appreciated the thoughtful amenities provided. The breakfast was nice.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Probably ideal for business trip.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Booked for 3 adults but we had to move the 2 single beds together. Room is small. Reception did not remind us on the breakfast comes with room. So we ended up missing breakfast thinking that it was not included.

    Location is within walking distance to town area.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is dated.

    The staff.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    1 Night Stay for the Royal Wedding Procession
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nearest convenience shop and (other) eateries are 5 mins drive away.

    Its proximity to the attended event. Secure location. Pleasant staffs. Also the very comforable bed and pillows.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    7.0
    staff excellent but overprice! $310 / night was too much. limited parking and no breakfast included.
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    overprice! $310 / night was too much. limited parking and no breakfast included. I asked for late check out before 1pm, front desk said need extra pay $15/hr. Glad, we managed to check out on time without charges.

    good location and excellent service from the staff. I asked for extra bed since it's free and they give co-operate.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    the parking.

    The hotel is small but they have good breakfast and they provide free shuttle to shopping location. The staff is friendly and room is clean and neat compare to other hotel. The hotel is location next to a school as long as not met after school jam. Its still okay.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Great facilities with knowledgeable and helpful staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely clean facilities, helpful staff.

    Stayed in October 2023

  • Reviewed: 31 December 2023

    8.0
    Large and comfortable room
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    There was no problem during the stay.

    The room was large enough to stay and facilities were all clean. Staffs were very friendly.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Great place to stay for family of 4
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Airport shuttle from the airport to hotel seemed expensive considering it’s only a 15 minute drive. Airport shuttle back to the airport was much cheaper.

    Very comfortable rooms and great location. 5 minute walk to mall/restaurants/mosque/museums etc. Two connecting rooms were great for family of 4. Staff was great, especially Naj who remembered our food/drink favorites. Breakfast buffet was great with so many options. Two restaurants open for dinner. There was also a free shuttle service to/from the hotel to the mall/waterfront area several times a day. Nice pool too.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Needs some renovation but in general good hotel

    Great location, very kind staff

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    We will definitely comeback.
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit pricey but its okay.

    Very accommodating staff and clean hotel

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Good location in Brunei and nice staff
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location and friendly staff

    Stayed in December 2023

Showing 1 – 25

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