2nd Floor Times Square Shopping Centre, Spg 13-29, Jalan Berakas, Kg Jaya Setia, Mukim Berakas A, BS2713 Bandar Seri Begawan, Brunei Darussalam
#19 of 25 hotels in Bandar Seri Begawan
Guests' ChoiceBased on 216 hotel reviews
6.9Cleanliness
7.3
Comfort
7.3
Location
8.5
Facilities
6.9
Staff
8.0
Value for money
7.4
Free WiFi
7.5
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End of dialog contentReviewed: 27 April 2024
Doreen
MalaysiaThe room and bathroom have a bad smell when we first came in. And there was no hand towels.
Convenient. Near to shops and restaurants. Easy parking.
Stayed in April 2024
Reviewed: 20 April 2024
Maimunah
Brunei DarussalamWe had our breakfast around 930am. Most of the breakfast food was gone already by then, and not topped up. I see no point in paying for breakfast too with this booking as what is the point when breakfast is still open but hardly any food to eat. This should not be first come first served kinda breakfast. So we feel cheated on this. Not nice.
Very fast check in process. Hotel was ready to accept us upon our arrival as well. Minimal waiting time at lobby. Swimming pool was good too as not crowded. Smaller kids will however need the swimming rings as it will be quite deep for them - we ran downstairs and bought them from Mr DIY.
Stayed in April 2024
Reviewed: 16 March 2024
Iza
Brunei DarussalamNothing much to say
Conveniently located in a Mall
Stayed in February 2024
Reviewed: 5 March 2024
Farhana314
Brunei DarussalamNothing
The room is great and worth the money
Stayed in March 2024
Reviewed: 4 March 2024
Irene
SingaporeThe air-con was not functioning well. In my 5-day stay, had technician fix it 2 times. 1st night was hot & stuffy at 27C. Tech came, set temp at 23C - it worked. 3rd night temp dipped to 18C & tech came to fix it again. 5th night the AC was back to being hot again.☹️ AC worked well 2 nights only!
Good hotel location. Good & Helpful room service staff.
Stayed in March 2024
Reviewed: 26 February 2024
Yanti
Brunei DarussalamNothig
Near shopping complex
Stayed in February 2024
Reviewed: 24 February 2024
Dk
South AfricaOn arrival, bathroom and shower were dirty, was informed the cleaning staff had already left at mid day [the on duty staff did try and remedy the cleanliness and hygiene matter]. Room maintenance a challenge...ran out of toilet roll (they only use cheap toilet roll) at night and reception offered zero assistance. bed sheets had stains. Room window was facing dark indoor garage.
Excellent shuttle service by the hotel from and to the airport, friendly & professional driver. Warm welcoming and friendly staff. Small shopping centre anchoring the building. Few nice restaurants around the hotel.
Stayed in February 2024
Reviewed: 30 December 2023
Norra
Brunei DarussalamDirty swimming pool because of private event the day before and still not being clean at 9+am
Next to playhouse
Stayed in December 2023
Reviewed: 2 December 2023
Jan
SlovakiaBreakfast : selection is basic, only fruit to pick was water melon during my entire three weeks in hotel, no cereals, one type of sendwich bread. Service staff on the other hand very kind.
Located directly at the shopping centre. Laundry service is quick, room is clean and spacious
Stayed in December 2023
Reviewed: 26 October 2023
Norizah
MalaysiaBreakfast
The location is very near to where i need to go for work
Stayed in October 2023
Reviewed: 11 October 2023
Ahmad
Brunei DarussalamNeutral..so far OK
I like it close to shopping mall and makan
Stayed in September 2023
Reviewed: 13 September 2023
Doreen
MalaysiaThey don’t provide hand towels and cotton buds. There’s a smell in the bathroom, I think from the drain. And my shower have no shelf for the soap and shampoo etc.
It’s in a shopping mall. Easy access to food, etc
Stayed in September 2023
Reviewed: 27 August 2023
Hjh
Brunei DarussalamEven better if can full fill the customer request or let the customer decide if the request is rejected.
Location is good. Security is friendly. Rooms are spacious and comfortable.
Stayed in August 2023
Reviewed: 22 August 2023
Saidi
Brunei DarussalamDidn't expect that the swimming pool is very small
Stayed in August 2023
Reviewed: 16 August 2023
Jordan
United Arab EmiratesBreakfast has limited options. They run out of fruits during our stay and it has not been replenished.
Location is excellent and very close to airport. Hotel has a lot of shops in the same building
Stayed in August 2023
Reviewed: 15 August 2023
Kiki
AustraliaThe property may be due for the refurbishment.
- Close to the airport - in the shopping center - airport pickup/drop off is available with the booking - staffs are nice
Stayed in July 2023
Reviewed: 15 August 2023
Beid
Malaysianot many choice of food
Stayed in July 2023
Reviewed: 24 July 2023
Ceekta
MalaysiaMall downstairs many shops n food kiosks
Stayed in July 2023
Reviewed: 17 July 2023
Mohammad
Brunei DarussalamSalty breakfast noodle. Bedsheet hve stain.
Breakfast good. Location great.
Stayed in July 2023
Reviewed: 11 June 2023
Hazlan
Malaysialocation and room is spacious and clean
Stayed in June 2023
Reviewed: 27 April 2023
Alvin
AustraliaThe electrical outlets were different and no adaptor inside the room.
A quick overnight stopover in Brunei. Being close to the airport and with a 2-floor shopping center below. It was very convenient for us. Staff were also accomodating.
Stayed in April 2023
Reviewed: 17 April 2023
Muhammad
Brunei Darussalamthe tv channel. should have a neflix for exciting movies
the view
Stayed in April 2023
Reviewed: 13 April 2023
Hayani
Brunei Darussalamno extra pillows
good
Stayed in March 2023
Reviewed: 12 April 2023
Redha
SingaporeParking lots can be jammed up especially during afternoon peak.
Location is very near airport and shopping mall is below.
Stayed in April 2023
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