3 Ruelle Des Ursulines, G1R 3Y6 Quebec City, Canada
#22 of 106 hotels in Quebec City
Guests' ChoiceBased on 285 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.7
Facilities
8.3
Staff
9.2
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 9 August 2021
Evgeny
CanadaPerfect location
Stayed in August 2021
Reviewed: 6 August 2021
David
CanadaNothing.
Quiet, tucked into a little street, parking right beside building. Short walk to everything. Unpretentious, simple accommodation. Room was neat and clean, bed was comfortable. Not a fancy place, but staff were kind and welcoming.
Stayed in August 2021
Reviewed: 2 July 2021
Georgia
BrazilLocation.
Stayed in June 2021
Reviewed: 1 July 2021
Pashmina
FranceThe location is excellent. Small and charming room had everything you need, including air conditioning for the summer. Also has a private parking for 10$ /day which is extremely useful if your driving. Lovely - will come back !
Stayed in June 2021
Reviewed: 24 June 2021
Alfrid
CanadaEverything was great, smooth check in and check out. Would recommend to everyone!
Stayed in June 2021
Reviewed: 31 May 2024
Jim
CanadaStairs to fourth floor were brutal for luggage. Carpet in room is gross. Fan in toilette very loud. Wall paper is old and starting to peel
Location can't be beat price was excellent. Staff friendly and really helpful. Having parking was great.
Stayed in May 2024
Reviewed: 9 February 2024
Helene
United StatesOur room was on the 3rd floor and the stairs were difficult. At several points where the stairs curved, one had to stay very close to the wall to avoid falling. I have experience with similar stairs in our own home. Unfortunately, one day I walked right off the edge where the points narrow and broke my leg. I would strongly advise you to make changes or to at least alert those with mobility issues not to book at your location.
The hotel was in a perfect location and the staff were very pleasant.
Stayed in February 2024
Reviewed: 15 October 2023
Ethan
United StatesI didn’t like the curfew from 2-6am, I didn’t like the price, or the lack of services. It is very old also.
It was cozy, cute, and clean in a good location.
Stayed in October 2023
Reviewed: 14 October 2023
Anne-marie
United StatesThe rooms are very small. Bathrooms are tiny.
Small hotel in the old part of Quebec City.
Stayed in October 2023
Reviewed: 5 August 2023
G
United StatesThe room lacked a safe, and there were no drawers to put stuff in. The beds were not that comfortable, and the room felt a bit muggy unless you kept the AC very cold.
Loved the staff and location of this hotel. The guy who was at the front desk was super helpful and could answer all my questions. The location was in a great area of Old Quebec City which made it super convenient.
Stayed in August 2023
Reviewed: 8 July 2023
Jane
United StatesWe had to walk up 3 flights to get to our room. No elevator.
The location was fantastic. It was close to all shops and restaurants. I really liked the on-site parking and the fact that they let you know ahead of time that it was made for small cars. The staff were super friendly and helpful, even providing maps.
Stayed in July 2023
Reviewed: 8 June 2023
Pierre
United StatesThe room we were in had a strong smell similar to vomit 🤮.
The hôtel is well located and the staff is very helpful.
Stayed in June 2023
Reviewed: 6 August 2022
Sarah
United StatesDifficult to reach room. Bath too small.
Location
Stayed in August 2022
Reviewed: 4 August 2022
Clementine
NetherlandsGreat location!
Stayed in May 2022
Reviewed: 12 July 2022
Peter
CanadaThe staircases are narrow and there isn’t an elevator. Get healthy and be agile if you wish to stay here. Views are a little lacking so get out on the street and enjoy this beautiful city.
You could not get more central in the walled city. The building and street have a charm worth the adventure. This was my third time staying on the property. I would give the hotel an excellent rating but this would upset some peoples expectations. You need to immerse yourselves into Québécois this is a perfect staring point. It could be an opportunity for you if you are open to it. If the Hilton is your preferred setting for a holiday this is not the place for you.
Stayed in June 2022
Reviewed: 6 July 2022
Luz
United StatesOur room was on the ground level and we've seen bugs crawling on the floor. Room needs some freshening up and renovation. Furniture were old looking and drapes have seen better days. Parking is available but you have to pay per day.
Location, location, location!
Stayed in June 2022
Reviewed: 21 June 2022
Jean
CanadaThe carpet could be repaced with wood floor
Stayed in June 2022
Reviewed: 9 October 2021
Brian
Canadaadded parking payment
location
Stayed in October 2021
Reviewed: 5 October 2021
Edmond
Canadaa blanket, extra pillow
place nice & clean, central location, its good to have parking on site, love the B/W cat that's greets us all the time
Stayed in October 2021
Reviewed: 13 September 2021
Lorna
CanadaWould have preferred that the microwave was in each room instead of a shared one outside. Otherwise, we really did not have any complaints.
Location was perfect. Really petit room, just right for 2 people, comfortable bed, quiet, and clean. Staff was very accommodating and helpful. Check-in time was 4pm, yet when we arrived at around 1pm, room was already available.
Stayed in September 2021
Reviewed: 4 September 2021
Erik
CanadaEverything was fine. Good service by the staff
A friend who has stayed there several times suggested this hotel because of the breakfast that was served to your room. This was not provided any more. I was disappointed.
Stayed in September 2021
Reviewed: 14 August 2021
Joan
CanadaBathroom a bit small. Rooms were quite quiet, unfortunately some of the other guests were not so quiet.
The location and easy parking was great. Walking distance to everything
Stayed in August 2021
Reviewed: 18 July 2021
Joseph
United States4 flights of stairs to walk up.... but, it was doable 👍
Small cute clean room with parking and small price in good location! I would stay here again...
Stayed in July 2021
Reviewed: 5 July 2021
Betty
CanadaNo a/c nor fire escape
Cleanliness and quiet; helpful and pleasant reception
Stayed in June 2021
Reviewed: 23 August 2021
Anonymous
CanadaThe stairs
Everything
Stayed in August 2021
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