1274 Carling Avenue, K1Z 7K8 Ottawa, Canada
#34 of 56 hotels in Ottawa
Guests' ChoiceBased on 667 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.3
Facilities
8.2
Staff
8.9
Value for money
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Ian
United KingdomCheck in was laborious - passport ID not considered sufficient so also had to provide driving licence. Make, model and colour of car required. Even wanted to know name of other person occupying the room (never ever been asked that before anywhere in the world). The complimentary tea and coffee was locked away during the cafe opening hours - bit extreme really, especially given the cost of the room. Capacity in the cafe is insufficient relevant to the number of rooms (not helped by staff absences) causing a queue and a wait for breakfast. Location area is not great with no other decent places to eat and it is a few miles from the city centre.
Room was spacious, clean and comfortable. Plenty of parking space. On site cafe food was excellent and reasonably priced with super friendly staff. Complementary tea & coffee in reception but only in afternoon when cafe was closed.
Stayed in May 2024
Reviewed: 13 May 2024
Nihal
KuwaitThey should provide bottled water in the room and toilet bidet spray in the washroom.
Stayed in May 2024
Reviewed: 5 May 2024
Patticakes
CanadaParking was very limited & difficult to find, didn't feel safe parking in the back-too dark Ice machine difficult to locate & very distant, vending machine only had supplies, no snacks Had to wait a long time for the elevator as there was only 1 for the whole hotel
Room had all of the amenities that I like. Happy to see sufficient towels Room was clean, Happy to have full size pillows Like that there were floors instead of carpeting (gives me allergies) Staff were very friendly & informative
Stayed in May 2024
Reviewed: 30 April 2024
Jacqueline
CanadaThe property is a bit dated and shabby.
Very helpful staff. Lovely restaurant with a good menu and quality food. Parking on site.
Stayed in April 2024
Reviewed: 30 April 2024
Irene
CanadaOne end of the blinds came off the hook as such there is a gap for the light to come in. Besides the length of the blinds is too short and light came in from under the blinds. We are not early risers and prefer room darkening blinds in hotel rooms.
Room is clean and of a good size. The sound proofing seemed adequate and we didn't hear too much noice from our neighbors. Good location - easy access to highway 417- restaurants and shops within short driving distance.
Stayed in April 2024
Reviewed: 22 April 2024
Veronica
CanadaThe location was convenient
Stayed in April 2024
Reviewed: 21 April 2024
Jen
CanadaThe beds are hard. Thermostat was set at 18C, but never got cooler than 22C in the room. Bit too hot to get a good sleep.
Easy to locate
Stayed in April 2024
Reviewed: 17 April 2024
Brou
Canadabreakfast not included in hotel fees
room and bed are so wel
Stayed in April 2024
Reviewed: 11 April 2024
S
CanadaNothing, I didn’t use any facilities in particular.
The location was close to where I needed to be, the staff were helpful and friendly.
Stayed in April 2024
Reviewed: 4 April 2024
Dave
IrelandFor the price I taught, breakfast should have been included.
Stayed in March 2024
Reviewed: 26 March 2024
Adriana
CanadaRestaurant staff were very slow. 40 minutes wait for for soup of the day and garlic bread.
Breakfast should be included.
Stayed in March 2024
Reviewed: 21 March 2024
Paula
CanadaI couldn’t find an extra blanket and was cold at night
Location, comfy bed, restaurant on property, clean tub
Stayed in March 2024
Reviewed: 16 March 2024
Bill
CanadaThis facility is used for its central location without being in the downtown core, plus its location to the city's main services (hospitals, business, etc.). The staff and area amenities make the choice ideal for short-term stays while attending appointments and events without being in congested areas of the City.
Stayed in March 2024
Reviewed: 10 March 2024
Barb
CanadaParking is limited
Restaurant was a pleasant surprise. Food was very good and staff was also great
Stayed in March 2024
Reviewed: 26 February 2024
Claire
CanadaA little noisy. Outdated decor.
Very welcoming and helpful staff.
Stayed in February 2024
Reviewed: 7 February 2024
Ser
SingaporeThe washing machine and dryer didn’t work so well. It’s far from the main parts of town
Friendly staff. Excellent food in Cafe 1274. Rooms were spacious.
Stayed in February 2024
Reviewed: 3 February 2024
Florian
AustriaThe city center is a bit far to walk and the interior feels a bit dated.
It was easy to get to the place per car and also to park. The room was spacious and clean.
Stayed in January 2024
Reviewed: 23 January 2024
Gabriela
CanadaThe noisy sound from aer conditioner
very clean
Stayed in December 2023
Reviewed: 7 January 2024
Tagreed
CanadaPrice
Close to the hospital. Needed to be close to care for a relative in hospital.
Stayed in January 2024
Reviewed: 1 January 2024
Gerald
Canada$200 per night for a room with one bed
nice room
Stayed in December 2023
Reviewed: 1 January 2024
Nancy
ColombiaNice price.
Stayed in December 2023
Reviewed: 19 December 2023
Laurie
CanadaThe in room coffee pot was placed on top of microwave at a height that I could not turn off or on. Couldn’t move the pot due to p,a cement of the electrical socket it was attached to.
Room was So clean, staff were very friendly. restaurant on site was tasty and reasonably priced
Stayed in December 2023
Reviewed: 4 December 2023
Del
Canada--
Bed was comfortable; didn't use any of the amenities.
Stayed in December 2023
Reviewed: 4 December 2023
Maya
CanadaThe noise. Slamming doors all night in the hallways and the AC unit in the room was making loud noises every few minutes.
The bed was comfortable and I was overall satisfied with the room.
Stayed in December 2023
Fowey, UK
Samobor, Croatia
Ferrara, Italy
Granada, Spain
Calgary, Canada
Lisbon, Portugal
Marmora, Italy
Bendigo, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content