1 Rue des Carrieres, G1R 4P5 Quebec City, Canada
#18 of 105 hotels in Quebec City
Guests' ChoiceBased on 1704 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
8.9
Staff
9.3
Value for money
7.7
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End of dialog contentReviewed: 21 May 2024
Jineon
United StatesNo
Great
Stayed in May 2024
Reviewed: 20 May 2024
Judith
United StatesThe hotel is so beautiful. The location is perfect. We had a river view room. Staying at the Chateau Frontenac made our trip very special.
Stayed in May 2024
Reviewed: 17 May 2024
Dale
United StatesNothing. Everything was taken care of.
Everything. The front desk staff, especially Florence, were wonderful. Also, the Bellman and car checks were fast. The restaurants were spectacular and delicious.
Stayed in May 2024
Reviewed: 16 May 2024
Ronald
United StatesNothing
Everything and everybody at the hotel was gracious, friendly and pleasant
Stayed in May 2024
Reviewed: 7 May 2024
Norma
LebanonFood at Sam restaurant is overpriced and not really tasty
History Chateau Grandiosity
Stayed in May 2024
Reviewed: 5 May 2024
David
United StatesThough it is expected, it is slightly higher in price. But again, this is expected with the location and where we are staying.
Exceptional service, Great location, and Right in the heart of all attractions. An added plus, we got to see all the scenic locations from the K-drama, "Goblin".
Stayed in May 2024
Reviewed: 2 May 2024
Atjun
IndonesiaNone
We like the view and room
Stayed in April 2024
Reviewed: 30 April 2024
George
CanadaNothing
Love the history, it was beautiful and centrally located.
Stayed in April 2024
Reviewed: 26 April 2024
Margaret
United StatesSmall hot tub. Great experience with reservations to eat in the fine dining room. Very negative experience with hostess of the bar. She took our name, told us it would be a 20 minute wait. At 25 minutes of waiting, she acted like she didn’t know our name and told us another 20 minute wait so we left.
Absolutely beautiful inside and out! Very helpful valet and concierge service and bellhop. Pool and hot tub decent but hot tub was a little small.
Stayed in March 2024
Reviewed: 24 April 2024
Erika
United KingdomThey didn’t top up my water on the room and you have to pay for wifi, which I wouldn’t expect in a property of this standard - it’s normally included for guests in other hotels I stay in like this.
The Location is excellent and the hotel is beautifully presented. Room was very comfortable and spotlessly clean. Sam’s was a delicious place to eat and the cocktails were great.
Stayed in April 2024
Reviewed: 22 April 2024
Paul
United KingdomNothing to dislike
The friendly helpful staff Location and the experience of staying at the hotel
Stayed in April 2024
Reviewed: 21 April 2024
Domitien
BelgiumBeautiful view of the Saint Laurent from the room. This castle makes you feel like a princess in a fairy tale.
Stayed in April 2024
Reviewed: 20 April 2024
Mark
United StatesNothing
Location of the hotel cannot be beat
Stayed in March 2024
Reviewed: 20 April 2024
Isabel
United StatesExcellent service and the location was second to none.
Stayed in April 2024
Reviewed: 15 April 2024
Laurette
CanadaWas all good excellent.
The Manager Oliver was professional and solved our problem immediately.....Even thought he was extremely busy dealing with other things/people. He made us feel important and took the time to listen and solve the problem. He is a "Keeper" for the Hotel - very pleasant and able to handle all concerns and conflicts and emergency situations promptly, with a smile on his face - making people feel comfortably. I will surely be returning for another stay
Stayed in April 2024
Reviewed: 15 April 2024
Patricia
United StatesIt was gorgeous!! Beds comfortable. Extremely clean.
Stayed in April 2024
Reviewed: 14 April 2024
Nancy
United StatesExcellent
Stayed in April 2024
Reviewed: 13 April 2024
Rachel
United StatesThe room had really large furniture in it and I wish there was smaller furniture so there could be more floor/walking space.
The location was ideal. The hotel also offered tours and activities which were really fun and included in the stay.
Stayed in April 2024
Reviewed: 11 April 2024
Fernando
United StatesNothing.
Everything!
Stayed in April 2024
Reviewed: 9 April 2024
Janaina
United StatesBeautiful and magical..
Stayed in March 2024
Reviewed: 8 April 2024
Isabelle
Switzerlandsome details could be improved like the heater was very old. Expensive parking.
Very spacious room, great view and building. Pool is perfect for kids. Location is in the center.
Stayed in April 2024
Reviewed: 5 April 2024
Cristina
MexicoThe location was great, every tourist spot was nearby, the room was really spacious, a lot of restaurants nearby, definitely an option to come back
Stayed in April 2024
Reviewed: 25 March 2024
Richard
United StatesRien
Historic, beautiful, elegant
Stayed in March 2024
Reviewed: 25 March 2024
Chhorvy
United Statesvalet parking too expensive
Our room didn't have the best view, view to the bakery (?) at lower level. It was fine since we were out and about all day anyway.
Stayed in February 2024
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