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  5. Reviews of Hampton Inn & Suites by Hilton Calgary University NW

Reviews of Hampton Inn & Suites by Hilton Calgary University NW 3 stars

2231 Banff Trail Northwest, T2M 4L2 Calgary, Canada

#60 of 102 hotels in Calgary

Guests' Choice

Review score

Based on 762 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 76 – 100

  • Reviewed: 30 December 2022

    8.0
    good experience
    • Leisure trip
    • Group
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    everything were good but the breakfast! was not good enough

    the people who’s working there, they were so kind and it’s clean

    Stayed in December 2022

  • Reviewed: 15 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the room is very big, bed is comfortable too

    Stayed in November 2022

  • Reviewed: 3 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    underground parking in winter conditions was great

    central location

    Stayed in November 2022

  • Reviewed: 21 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Room, and underground parking.

    Stayed in October 2022

  • Reviewed: 8 November 2022

    8.0
    A good family hotel
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Kitchen - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We found the pool and hot tub cold. The hot tub especially was too cool for comfort. While the common areas of the hotel were very clean, the hot tub felt gritty on the bench seat.

    We love the size of the rooms and large underground carpark. Breakfast is always good as well.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    7.0
    Beware of breakfast hours and elderly server lady.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast elderly lady was really rude. We showed up 5 minutes to the end of breakfast time. We initially thought that because it was a holiday Monday, that the breakfast would be served during holiday hours. However it was not. When I asked if I can just grab a few packaged things, she rudely said no that she's putting it all away. She actually grabbed the remainder of hot food and dumped it into the garbage right in front of us. She ruined morning.

    I loved how the front desk agent called half hour after arriving to check in on us to ensure we are satisfied. She was really friendly and welcoming. It's the first time someone has ever done that for us, so that was really memorable.

    Stayed in October 2022

  • Reviewed: 2 November 2022

    9.0
    We had an excellent stay. Clean room and good location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean facility, friendly customer service and most especially clean room.

    Stayed in November 2022

  • Reviewed: 23 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noise, lights in the room

    Clean, breakfast, bed

    Stayed in October 2022

  • Reviewed: 16 October 2022

    8.0
    Would stay again if we find ourselves back that way
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Street noise

    Stayed in October 2022

  • Reviewed: 14 October 2022

    9.0
    Superb
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Early closing of breakfast. I could see several guests missing breakfast

    Friendly staff

    Stayed in October 2022

  • Reviewed: 10 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub could of been a bit hotter but overall it was nice

    Beds were comfortable, everything was clean. The underground parking was a nice touch!

    Stayed in September 2022

  • Reviewed: 30 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Spacious rooms, windows that opened for fresh air. Convenient to c train. Breakfast included

    Stayed in September 2022

  • Reviewed: 28 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There was no fan in the bathroom, and it would have been nice to have a dimmer switch in there.

    We were glad to have our check-out extended until noon! it helped us stay and enjoy the hot tub in the morning.

    Stayed in September 2022

  • Reviewed: 26 September 2022

    8.0
    Overall Good Stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It's generally clean, but our room stunk a bit every time when we walked into the room, but we got used to the smell after a while.

    Location is very good. Only short drive to downtown and everywhere. Breakfast is good. The beds are clean and comfortable. Staff is friendly.

    Stayed in September 2022

  • Reviewed: 22 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the pool was too cold.

    the breakfast.

    Stayed in August 2022

  • Reviewed: 19 September 2022

    8.0
    one of the better places in that area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fan in the bathroom didn't work.

    The location is great.

    Stayed in September 2022

  • Reviewed: 14 September 2022

    9.0
    Comfortable and clean, close to hospital.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some noise. Not too bad.

    The breakfast was fine. Not exceptional compared to the best I've ever had, but I got the food I needed to eat which is important. Eggs were tasty compared to stays in other hotels. Parking was plentiful during our stay. Close proximity to Foothills Hospital.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Be advised there may be a number of people living on the street around at night (e.g., sleeping / chilling in small green spaces around hotel banks), obviously being by the train means more traffic than without. But property can't exactly control that to a certain extent, and people are just trying to live. Just more of a caution RE: some individuals struggle with addictions and may not always be sober or nice.

    Convenient that it's by the C-train; around other hotels, so also a bit convenient in terms of location. Fairly quiet in terms of traffic noise. Appreciate the underground parking (less likely to get GTA/car theft).

    Stayed in September 2022

  • Reviewed: 12 September 2022

    9.0
    Good value for the king suite.
    • Leisure trip
    • People with friends
    • One-Bedroom King Suite with Kitchen - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The curtains do not close and a lot of city lights coming in. Prefer a dark room.

    Like the underground parking and close to many good restaurants. Easy access to main roads, highway 1, city centre, etc. The king suite was very spacious and a good value.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    8.0
    Great stay, comfy clean room, good breakfast.
    • Leisure trip
    • Solo traveller
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Room was clean, bed was comfortable, breakfast was good. Staff was very pleasant.

    Stayed in September 2022

  • Reviewed: 8 September 2022

    7.0
    was ok the beds are comfortable and the midnight desk guy is quite friendly and helpful, not likely to stay there again
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    we had to change rooms after the first night the front desk guy was on the phone at 12:01 bugging us to get out of the room, meanwhile the maids were still busy a couple doors down. The carpet in the hallway is worn and dirty and has a odor too it

    stayed there for the pool but we were too busy to use it

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    not enough seating for breakfast

    The slide in the pool was a lot of fun but it’s a shame the pool was not a bit bigger.

    Stayed in August 2022

  • Reviewed: 2 September 2022

    7.0
    over all amazing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    very beautiful and clean place

    I really like the place it’s good and clean place but one of the staff members need to train how to talk to cx.She was rude ,

    Stayed in August 2022

  • Reviewed: 1 September 2022

    9.0
    We have a good stay in this hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There is no restaurant for the breakfast.people have to have breakfast at the hall, That’s a little bit crowded.but it's OK,the food not bad,and the stuffs are all friendly.

    The location is good. It only takes 5 minutes to walk to the c train station. My son likes the water slide and the hot tub.

    Stayed in August 2022

  • Reviewed: 29 August 2022

    8.0
    Overall good visit.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool seemed to not be heated at all. My daughter didn’t want to swim long because it was so cold, and that’s part of the reason we booked the hotel.

    Location was perfect as we were going to the childrens hospital first thing in the morning.

    Stayed in August 2022

Showing 76 – 100

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