2231 Banff Trail Northwest, T2M 4L2 Calgary, Canada
#60 of 102 hotels in Calgary
Guests' ChoiceBased on 761 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.2
Staff
8.6
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 30 December 2022
Saadallah
Canadaeverything were good but the breakfast! was not good enough
the people who’s working there, they were so kind and it’s clean
Stayed in December 2022
Reviewed: 15 December 2022
Fiona
Hong Kongthe room is very big, bed is comfortable too
Stayed in November 2022
Reviewed: 3 December 2022
Darryl
Canadaunderground parking in winter conditions was great
central location
Stayed in November 2022
Reviewed: 21 November 2022
Pearl
CanadaRoom, and underground parking.
Stayed in October 2022
Reviewed: 8 November 2022
Green
CanadaWe found the pool and hot tub cold. The hot tub especially was too cool for comfort. While the common areas of the hotel were very clean, the hot tub felt gritty on the bench seat.
We love the size of the rooms and large underground carpark. Breakfast is always good as well.
Stayed in November 2022
Reviewed: 7 November 2022
Corenda
CanadaThe breakfast elderly lady was really rude. We showed up 5 minutes to the end of breakfast time. We initially thought that because it was a holiday Monday, that the breakfast would be served during holiday hours. However it was not. When I asked if I can just grab a few packaged things, she rudely said no that she's putting it all away. She actually grabbed the remainder of hot food and dumped it into the garbage right in front of us. She ruined morning.
I loved how the front desk agent called half hour after arriving to check in on us to ensure we are satisfied. She was really friendly and welcoming. It's the first time someone has ever done that for us, so that was really memorable.
Stayed in October 2022
Reviewed: 2 November 2022
Kathleen
CanadaClean facility, friendly customer service and most especially clean room.
Stayed in November 2022
Reviewed: 23 October 2022
Roman
CanadaNoise, lights in the room
Clean, breakfast, bed
Stayed in October 2022
Reviewed: 16 October 2022
Donna
CanadaStreet noise
Stayed in October 2022
Reviewed: 14 October 2022
Zigowa
MalawiEarly closing of breakfast. I could see several guests missing breakfast
Friendly staff
Stayed in October 2022
Reviewed: 10 October 2022
Dawnette
CanadaHot tub could of been a bit hotter but overall it was nice
Beds were comfortable, everything was clean. The underground parking was a nice touch!
Stayed in September 2022
Reviewed: 30 September 2022
Karen
AustraliaSpacious rooms, windows that opened for fresh air. Convenient to c train. Breakfast included
Stayed in September 2022
Reviewed: 28 September 2022
Rachel
CanadaThere was no fan in the bathroom, and it would have been nice to have a dimmer switch in there.
We were glad to have our check-out extended until noon! it helped us stay and enjoy the hot tub in the morning.
Stayed in September 2022
Reviewed: 26 September 2022
Claudia
CanadaIt's generally clean, but our room stunk a bit every time when we walked into the room, but we got used to the smell after a while.
Location is very good. Only short drive to downtown and everywhere. Breakfast is good. The beds are clean and comfortable. Staff is friendly.
Stayed in September 2022
Reviewed: 22 September 2022
Natasha
Canadathe pool was too cold.
the breakfast.
Stayed in August 2022
Reviewed: 19 September 2022
Hung
TaiwanThe fan in the bathroom didn't work.
The location is great.
Stayed in September 2022
Reviewed: 14 September 2022
Judy
CanadaSome noise. Not too bad.
The breakfast was fine. Not exceptional compared to the best I've ever had, but I got the food I needed to eat which is important. Eggs were tasty compared to stays in other hotels. Parking was plentiful during our stay. Close proximity to Foothills Hospital.
Stayed in September 2022
Reviewed: 13 September 2022
Rebecca
CanadaBe advised there may be a number of people living on the street around at night (e.g., sleeping / chilling in small green spaces around hotel banks), obviously being by the train means more traffic than without. But property can't exactly control that to a certain extent, and people are just trying to live. Just more of a caution RE: some individuals struggle with addictions and may not always be sober or nice.
Convenient that it's by the C-train; around other hotels, so also a bit convenient in terms of location. Fairly quiet in terms of traffic noise. Appreciate the underground parking (less likely to get GTA/car theft).
Stayed in September 2022
Reviewed: 12 September 2022
Sara
CanadaThe curtains do not close and a lot of city lights coming in. Prefer a dark room.
Like the underground parking and close to many good restaurants. Easy access to main roads, highway 1, city centre, etc. The king suite was very spacious and a good value.
Stayed in September 2022
Reviewed: 11 September 2022
Patricia
CanadaRoom was clean, bed was comfortable, breakfast was good. Staff was very pleasant.
Stayed in September 2022
Reviewed: 8 September 2022
John
Canadawe had to change rooms after the first night the front desk guy was on the phone at 12:01 bugging us to get out of the room, meanwhile the maids were still busy a couple doors down. The carpet in the hallway is worn and dirty and has a odor too it
stayed there for the pool but we were too busy to use it
Stayed in September 2022
Reviewed: 5 September 2022
Rebecca
Canadanot enough seating for breakfast
The slide in the pool was a lot of fun but it’s a shame the pool was not a bit bigger.
Stayed in August 2022
Reviewed: 2 September 2022
Hira
Canadavery beautiful and clean place
I really like the place it’s good and clean place but one of the staff members need to train how to talk to cx.She was rude ,
Stayed in August 2022
Reviewed: 1 September 2022
Wen
ChinaThere is no restaurant for the breakfast.people have to have breakfast at the hall, That’s a little bit crowded.but it's OK,the food not bad,and the stuffs are all friendly.
The location is good. It only takes 5 minutes to walk to the c train station. My son likes the water slide and the hot tub.
Stayed in August 2022
Reviewed: 29 August 2022
Braden
CanadaThe pool seemed to not be heated at all. My daughter didn’t want to swim long because it was so cold, and that’s part of the reason we booked the hotel.
Location was perfect as we were going to the childrens hospital first thing in the morning.
Stayed in August 2022
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