419 Banff Avenue, T1L 1A7 Banff, Canada
#14 of 50 hotels in Banff
Guests' ChoiceBased on 1701 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
9.3
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 21 January 2024
Karelhia
SpainThe staff was super friendly and helpful, I had a few inconvenient due to a flight being canceled and they helped me to re-accommodate the dates easily.
Stayed in January 2024
Reviewed: 21 January 2024
Willow
CanadaClean. Location.
Stayed in January 2024
Reviewed: 21 January 2024
Andrea
CanadaNoise in the hallways, but I think thin walls are common in most hotels.
Nice spot! Walking distance to town. Very clean and spacious room. Staff were kind. The pool and hot tub were nice as well.
Stayed in January 2024
Reviewed: 19 January 2024
Rosalie
CanadaThe room was in excellent condition and the staff was very friendly and helpful.
Stayed in January 2024
Reviewed: 9 January 2024
Gary
CanadaLocation very good.
Stayed in December 2023
Reviewed: 8 January 2024
Joanna
CanadaNothing we didn't like
Right off the bat, the staff was exceptionally friendly and helpful; we needed help with parking and they were very flexible, given our skis. Also, when we arrived there was no microwave in the room, but they actually brought one to us when we asked if there was one in the lobby / eatery to use! Thanks, everyone! You are a fantastic stay!
Stayed in December 2023
Reviewed: 7 January 2024
Vanessa
AustraliaNo restaurant so no room service but had a nice place a few doors up did a great breakfast
Really great location had a veranda and ski bus stop outside.
Stayed in January 2024
Reviewed: 3 January 2024
Jacob
United StatesNothing.
Location was amazing and the staff was incredibly friendly/helpful.
Stayed in January 2024
Reviewed: 30 December 2023
Diane
AustraliaNo restaurant or bar.
The staff especially ‘Dan the manager’ were amazing. So helpful. We stayed with our elder son and having a bed and Tv in a seperate room was good. Also a laundry room to wash clothes was a plus!
Stayed in December 2023
Reviewed: 27 December 2023
Cassidy
CanadaNothing to complain about.
Property was everything we needed and more. Atmosphere was quiet and very family like.
Stayed in December 2023
Reviewed: 27 December 2023
Rob
United KingdomNothing it was all great
The staff were fantastic, the room was spacious, clean and comfortable. The swimming pool was great and the kids loved staying here. We will stay here again and it's in a brilliant location for the ski shuttles and for the town of Banff. Thank you
Stayed in December 2023
Reviewed: 27 December 2023
Richard
CanadaEverything is okay
Clean and awesome staff
Stayed in December 2023
Reviewed: 27 December 2023
Daivid
CanadaSome of the pool stairs tiles were a bit sharp at some corners. A bit dangerous when a toddler is seated there and reaching the stairs with his hands.
Spacious rooms and barely heard noise from other guests.
Stayed in December 2023
Reviewed: 26 December 2023
Turner
Australia?
One of the better value properties in Banff
Stayed in December 2023
Reviewed: 26 December 2023
Vadim
United Statesthere were trains passing by at night and waking us up
Stayed in December 2023
Reviewed: 23 December 2023
Laura
CanadaPerfect room set up for our family and walkable to town
Stayed in December 2023
Reviewed: 22 December 2023
Lucy
United KingdomNothing!
Location and cleanliness
Stayed in December 2023
Reviewed: 21 December 2023
Douglas
CanadaNone
Location and the pool
Stayed in December 2023
Reviewed: 21 December 2023
Amber
CanadaNo outdoor hotub :(
The rooms were updated and large The hotel itself is right on the main drag so very accessible to shopping and restaurants. Great place i would stay again, clean, cozy and great location.
Stayed in November 2023
Reviewed: 18 December 2023
Harvey
CanadaWell located .. large room with floor to ceiling patio door overlooking a mountain, and best of all free underground parking
Stayed in December 2023
Reviewed: 17 December 2023
Paul
United StatesConvenient location; very friendly staff.
Stayed in December 2023
Reviewed: 14 December 2023
Diane
Australiagreat location. Clean rooms. Friendly staff.
Stayed in December 2023
Reviewed: 13 December 2023
Brigitte
CanadaThere was nothing that I did not like. Everything was wonderful.
Staff was great! The hot tub was nice!
Stayed in November 2023
Reviewed: 8 December 2023
Zi
United StatesEverything was great. Staff are super nice and helpful. I love how they have hot tea and coffee options all day.
Stayed in December 2023
Reviewed: 8 December 2023
Alyx
AustraliaAmazing staff, room, facilities and location
Stayed in December 2023
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