419 Banff Avenue, T1L 1A7 Banff, Canada
#14 of 49 hotels in Banff
Guests' ChoiceBased on 1695 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.3
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 15 May 2024
Gary
United KingdomNothing
Everything. Fantastic views. Great location. Clean, spacious room, friendly staff, excellent housekeeping. We loved our stay.
Stayed in May 2024
Reviewed: 14 May 2024
Shinichiro
JapanNone at all.
It was close to downtown and had a nice view from the balcony. The staff were very kind and our room was clean. I would like to visit Banff and this hotel again.
Stayed in May 2024
Reviewed: 14 May 2024
Patrick
GermanyEverything was great.
Stayed in May 2024
Reviewed: 14 May 2024
Shirley
CanadaHaving a restaurant or continental breakfast available
Hotel was nice, missed having a restaurant or at least continental breakfast available. Staff very friendly and underground parking was great.
Stayed in May 2024
Reviewed: 12 May 2024
Sheila
CanadaNothing
Clean , great location, friendly staff, underground parking
Stayed in May 2024
Reviewed: 12 May 2024
Pei-feng
United StatesaC is not working well so had to open the door during the night
Tub for our baby instead of going to the pool. We had the balcony too bad the weather was bad.
Stayed in May 2024
Reviewed: 8 May 2024
Herman
NetherlandsPaying damage deposit.
Location, staff, comfortable and clean room.
Stayed in April 2024
Reviewed: 7 May 2024
Mari
CanadaN/A
Clean and affordable
Stayed in May 2024
Reviewed: 2 May 2024
Jenni
CanadaNothing, very happy.
No breakfast available as restaurant was being renovated, however, not far to walk into town. Friendly staff at front desk, and happy to get us a kettle, when we asked about the tea and coffee making had been removed in reception.
Stayed in May 2024
Reviewed: 2 May 2024
Julie
United StatesReally nothing! Our experience was very good!
Rooms and common areas were very clean and well maintained. Housekeeping staff did a very good job during our stay. Front desk staff were very friendly and helpful. The location is very good. Parking was standard for the area with the parking being in an underground lot.
Stayed in April 2024
Reviewed: 30 April 2024
Antoine
New Zealandnot much
It was a pleasant stay and centrally located although the steps were a little bit of a hindrance with heavy luggage and exacerbated the noise of other guests.
Stayed in April 2024
Reviewed: 29 April 2024
Mary
CanadaLove our stay. Room is clean
Stayed in April 2024
Reviewed: 28 April 2024
Karen
CanadaNoisy area outside my room throughput the night.
Stayed in April 2024
Reviewed: 25 April 2024
Anna
CanadaStaff was very friendly
Stayed in April 2024
Reviewed: 24 April 2024
Sylvia
CanadaWe liked every thing
Clean staff freindly. Close to down town
Stayed in April 2024
Reviewed: 24 April 2024
Robert
AustraliaNothing.
Clean and comfortable hotel within walking distance of everything. Staff are friendly and parking is easy.
Stayed in April 2024
Reviewed: 24 April 2024
Susan
Canadathe furnace and fridge were a bit noisy all night
very clean, nice amenities (shampoo, soap, lotion etc), coffee pot in room, very nice staff
Stayed in April 2024
Reviewed: 23 April 2024
Sharma
CanadaNothing
Hospitality and rooms
Stayed in April 2024
Reviewed: 22 April 2024
Ariel
IsraelAll good, we enjoyed, and we would like to mention the sraff , they wete very informative, and very good location.
Stayed in April 2024
Reviewed: 22 April 2024
Pradyaporn
ThailandParking lot may be not enough if we lately back the hotel.
It's very convenient to go to the center. Staffs are helpful and always smile. We love to stay next time.
Stayed in April 2024
Reviewed: 21 April 2024
Enrique
PhilippinesPerfect location. Clean room. Great staff.
Stayed in April 2024
Reviewed: 19 April 2024
Datta
CanadaEverything was good. Excellent staff. Room was clean and beautiful. Good value for money.
Everything
Stayed in April 2024
Reviewed: 15 April 2024
Amos
CanadaThe temperature of the pool was cold. One hot tub not working when the front desk said two hot tubs
great size of room for all our gear of a family of four
Stayed in April 2024
Reviewed: 15 April 2024
Darlene
CanadaStaff was great from check in to check out and everything in between.
Stayed in April 2024
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