655 Burrard Street, V6C 2R7 Vancouver, Canada
#30 of 72 hotels in Vancouver
Guests' ChoiceBased on 1485 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.6
Staff
8.9
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 17 June 2023
John
United Statesit was close to the ship terminal, eating places and stores
Stayed in June 2023
Reviewed: 9 June 2023
Noel
IrelandSecurity deposit of $50 still awaiting refund
Upgraded to higher level.
Stayed in June 2023
Reviewed: 5 June 2023
Santos
FranceInternet was terrible. Having to pay extra for better internet is just in bad taste.
Location.
Stayed in May 2023
Reviewed: 4 June 2023
Jean
United StatesI would have liked to have a few cold drinks in the refrigerator. There is no drink machine in the building.
The staff was great. They were very helpful and went out of their way when I had a minor health problem. The room was very comfortable. The lobby was very comfortable as well.
Stayed in May 2023
Reviewed: 3 June 2023
Bonnie
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 30 May 2023
Vicki
United KingdomThe rooms were a little on the warm side and you can't open any windows, the AC was noisy when on.
Location was great for exploring, the room was large with a great desk set up for working and fabulous city view. The concierge was excellent and luggage storage was safe and secure. Easy to find and access, nice Starbucks attached to it with comfy lobby.
Stayed in April 2023
Reviewed: 30 May 2023
Trudy
United KingdomThe restaurant does not provide dinner. Surprising and annoying in such a large hotel.
Stayed in May 2023
Reviewed: 29 May 2023
Cris
PhilippinesBreakfast was great. Location pretty good. Rooms were well appointed. Staff was friendly
Stayed in May 2023
Reviewed: 24 May 2023
James
United Kingdombuilding work
very clean comfortable room
Stayed in May 2023
Reviewed: 24 May 2023
Berns
AustraliaNothing
Convenience and close to everything ... shops, public transport and tourist attractions
Stayed in May 2023
Reviewed: 23 May 2023
Soyi
Canadathere was an unpleasant noise coming from the air ventilator when we set the mode to medium. it interrupts our sleep. However, we switched it back to high-speed mode then the noise disappeared.
Comfortable bed, great location
Stayed in May 2023
Reviewed: 21 May 2023
Ben
CanadaThe front desk staff didn't smile and said no any greeting words when the pre-checkin, he is very serious.
the lagguage keeper is very nice and helpful. the room is clean and facility is great.
Stayed in May 2023
Reviewed: 17 May 2023
Satbir
IndiaLighting in room & washroom , elevators are slow, waiting is very much for elevators , water pressure is less in showers , room fridge was empty .
Size of room & beds , location , coffee , food , staff, view
Stayed in May 2023
Reviewed: 15 May 2023
Robert
Canada$80+ breakfast for a me, my wife, and my 2 year old is a bit much. The food was great, but not $100 great.
Great location, clean and comfortable room.
Stayed in May 2023
Reviewed: 13 May 2023
Peter
United Stateselevators take a long time
location was central to city
Stayed in April 2023
Reviewed: 10 May 2023
Barbara
United Statesgreat customer service when room needed to be changed.
Stayed in May 2023
Reviewed: 9 May 2023
Faisal
CanadaYou can hear the rooms next to you at times if you stay on a busy floor.
Nice hotel to stay in at the heart of the Vancouver! Room service is excellent! Starbucks and proximity to restaurants & metro station helped a lot!
Stayed in April 2023
Reviewed: 5 May 2023
Taran
CanadaN/a
The breakfast was good.
Stayed in May 2023
Reviewed: 4 May 2023
Allahi
Canadaperfect
perfect
Stayed in April 2023
Reviewed: 30 April 2023
Basil
United Kingdomwater pressure poor, bathtub not clean.
location, fitness centre
Stayed in April 2023
Reviewed: 25 April 2023
Ronald
United StatesParking fee
Amenities
Stayed in April 2023
Reviewed: 23 April 2023
Kylie
Australianil
we checked in late, they were very nice and happy to help.
Stayed in April 2023
Reviewed: 17 April 2023
Diaby
United Statesall fine
staff breakfast
Stayed in March 2023
Reviewed: 13 April 2023
Jeanette
United StatesThe breakfast was delicious. All workers were very nice.
Stayed in April 2023
Reviewed: 10 April 2023
Julia
United Kingdom‘family’ room way too small for a family of 4
location
Stayed in April 2023
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