405 Cranbrook Street, V1C 3R5 Cranbrook, Canada
#16 of 19 hotels in Cranbrook
Guests' ChoiceBased on 169 hotel reviews
6.7Cleanliness
7.4
Comfort
7.3
Location
7.8
Facilities
6.7
Staff
8.2
Value for money
6.7
Free WiFi
7.3
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End of dialog contentReviewed: 18 April 2024
Steve
CanadaThe room wasn’t super, but it was clean and adequate for one night.
Location dennys staff
Stayed in April 2024
Reviewed: 14 March 2024
Murrey
Costa RicaThe room was well aged, the bed and bedding though were clean and comfortable.
Stayed in March 2024
Reviewed: 5 February 2024
Hetti
CanadaN/A
Non applicable
Stayed in February 2024
Reviewed: 22 January 2024
Hetti
CanadaWe don't stay in motels very often so had to spend a bit f time searching for things. There were no hospitality flyers anywhere and we are not technical people so we're unable to access a room service menu or even figure out how to use the scan thingys that were on the desk. Tv watching was a challenge, but was promised that it would be rectified when I complained on checkout.
Location of restaurant was great as weather was bad. Toilet in a very cramped space, a large person would have gotten stuck. The manager that was on when I checked out was very good when I complained about TV service, but the one when I checked in could have come to our room when I complained instead of just giving me a TV channel to view
Stayed in January 2024
Reviewed: 24 December 2023
Carolyn
CanadaAlthough dated the property is well managed and staff very friendly and helpful. Our room was clean & comfortable and quiet. It was a nice one night stay while driving through to our destination in Alberta. Price was good too !
Stayed in December 2023
Reviewed: 16 October 2023
Daniel
CanadaN/a
Stayed in October 2023
Reviewed: 2 October 2023
Fred
Canadaelectric heat did not respond to thermostat . Bathroom fan so loud couldn’t hear the trains
pets friendly.
Stayed in September 2023
Reviewed: 22 September 2023
Peter
United KingdomIt was exceptionally noisy. People who were going to their rooms were very noisy even after 11pm, we were trying to sleep and could hear every word that was being said by people in the corridor. We were also looking forward to having a swim but when we arrived we were told that the swimming pool was out of order and had been for a considerable amount of time, but this was not stated on Booking.com
The room itself was a pleasant room, had air conditioning and was a comfortable bed.
Stayed in September 2023
Reviewed: 2 September 2023
Miriam
United StatesCups by bathroom sink. Fan in toilet/tub room was loud!
Small but clean room. I really liked having a fridge and microwave. Big paper cups I made cocoa in. (I brought my own). There is a chair in room, upgraded USB ports. No cups by the sink. Pool inoperable. The TV didn’t swivel. All staff super nice. Hotel was quiet. The A/C worked very well. I’ll stay there again as I pass through.
Stayed in September 2023
Reviewed: 23 August 2023
Lewis
CanadaI will book again!
Stayed in August 2023
Reviewed: 17 August 2023
Kaila
United KingdomAir con didn't work well
Great location
Stayed in August 2023
Reviewed: 17 August 2023
Peter
CanadaMicrowave dish moved around and banged the sides of the oven when in use. TV remote was cheap and could not find the guide to choose channels.
Breakfast was very good. Great location for us.
Stayed in August 2023
Reviewed: 4 August 2023
Mario
CanadaThe bathroom is too small especially the toilet how can a 6 foot man sit on that
Stayed in August 2023
Reviewed: 25 May 2023
Burns
CanadaThe stairs no elevator
The service , price, nice quiet!
Stayed in May 2023
Reviewed: 12 April 2023
Rachelle
CanadaI didn’t like how you could still smell that our hotel room use to be a smoking room. No chairs in the pool area.
I liked that it was attached to a Denny’s. The staff was extremely friendly.
Stayed in April 2023
Reviewed: 16 March 2023
Craziii_
CanadaBathroom was very small for a King suite
Stayed in March 2023
Reviewed: 10 February 2023
Ullero
Canadalocation
Stayed in February 2023
Reviewed: 11 November 2022
Steve
CanadaWhen I went to get another 2 nights I mistakenly used a canceled credit card which came up as stolen.i showed my pic ID and called the bank to show it was not stolen but in fact canceled due to fraud. Even after showing the valid card they said they didn't want us there . It really inconvenienced us as our car was impouned and we had more than a normal amount of belongings with us
Was clean. Staff was friendly
Stayed in October 2022
Reviewed: 25 October 2022
Steve
CanadaWhen we tried to get another 2 nights and were turned down because I accidently used an old credit card that I should have thrown out .After calling the bank and realizing the mistake I made and was prepared to make payment with the proper card they said no we don't want you here because you used a stolen credit card .I showed them the card and 2 pieces of picture ID to show the card was not stolen but canceled ( no fault of mine )due to fraud. . They still said we don't want you here . Our car was broke down and we had a lot of belongings to move which was not easy when walking with a cane
The 2 nights were OK
Stayed in October 2022
Reviewed: 13 October 2022
Ottscay
CanadaQuiet, clean. Best selection of toiletries in a vending machine I've seen in a while.
Stayed in September 2022
Reviewed: 17 September 2022
Steffen
CanadaThe bathroom was awkward and small.
The location was convenient. The bed was comfy.
Stayed in September 2022
Reviewed: 17 September 2022
Rema
Canadanot enough parking spaces
it was clean with friendly house keeping
Stayed in September 2022
Reviewed: 6 September 2022
Caddick
CanadaWaiting 10 min for someone to come to the desk on check in, check in clerk was disinterested but check out lady was very efficient.
Shower was good, big rain style head, very nice after a long drive.
Stayed in September 2022
Reviewed: 25 August 2022
Ritchie
United KingdomDennis.
Hotel was good with good location, been here a few times, Denys resturant has really went down in my estimation, it must effect your hotel location.
Stayed in July 2022
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