45 The Esplanade, M5E 1W2 Toronto, Canada
#24 of 113 hotels in Toronto
Guests' ChoiceBased on 629 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
8.9
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 14 May 2024
Alexander
IsraelThe painting in the shower on the ceiling starts to feel off. The man at the reception was tired, probably had a long shift.
The room is outdated but spacious and all the facilities are modern and functional. The hotel is 10 minutes walking from Union Station. In general you don't need public transport to see main attractions in Old Toronto and Downtown.
Stayed in April 2024
Reviewed: 13 May 2024
Chanjit
AustraliaI didn’t like that there was not option for dinner.
Buffet breakfast was good
Stayed in May 2024
Reviewed: 11 May 2024
Túlio
GermanyNone.
The accommodation was excellent in many aspects. The rooms were spacious and clean, offering a comfortable stay. The staff was friendly and attentive, always ready to assist with any inquiries. The amenities provided were top-notch, including a well-equipped gym. Additionally, the accommodation's location was convenient, with easy access to nearby attractions and restaurants. Overall, I had a wonderful experience and would highly recommend this accommodation.
Stayed in April 2024
Reviewed: 10 May 2024
Julie
United KingdomCleanliness of the hotel and friendly and helpful staff.
Breakfast choices were good, staff were friendly and helpful, location was good and places were easy walking distance.
Stayed in May 2024
Reviewed: 10 May 2024
Jack
United KingdomNothing
Great location, extremely friendly staff who very kindly upgraded our home and overall i very decent room for the price!
Stayed in May 2024
Reviewed: 2 May 2024
Angel
United StatesThe rooms where a little dark need more lighting
Stayed in April 2024
Reviewed: 30 April 2024
Alexander
United KingdomBreakfast was good without being exceptional.A kind Ukrainian waitress organised porridge for my wife. Very clean and well organised.
Stayed in April 2024
Reviewed: 28 April 2024
Tricia
United Statesthe property was fine
the view and room
Stayed in April 2024
Reviewed: 27 April 2024
Christopher
AustraliaPillows could be better and no kettle available in room for tea. We are not coffee drinkers.
Location was central to everything we needed. Room was clean and tidy with daily servicing. Bed was very comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Miththinda
AustraliaLocation is perfect
Stayed in April 2024
Reviewed: 25 April 2024
Wendy
AustraliaAll went very well. Check in was very efficient and our room was comfortable and roomy. Location was wonderful; in walking distance to railway station, restaurants, waterfront, Train Museum and St Lawrence Markets. We would definitely stay at this hotel again.
Stayed in March 2024
Reviewed: 19 April 2024
Michelle
AustraliaTowels all used in pool area
Great location near the train station, nice common area hot tub, comfortable bed, nice breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Suzanne
CanadaClean. Very helpful staff. Perfect location.
Stayed in April 2024
Reviewed: 15 April 2024
Inayath
CanadaEverything was great
Very clean, well located and staff was incredible!
Stayed in April 2024
Reviewed: 10 April 2024
Carole
United KingdomThere was no English breakfast tea or water in the rooms and the windows didn’t open
Hotel is great location 5 minutes from st. Lawrence market … very nice hotel
Stayed in March 2024
Reviewed: 10 April 2024
Oliver
United KingdomI think there should be some sort of booklet/folder in the room to provide guests with some more information about the facilities featured in the hotel, what times they're available, prices etc...
Big comfy bed, bedding was really soft, room was super clean! It was a really lovely room to retreat to after a long day of exploring toronto!
Stayed in April 2024
Reviewed: 10 April 2024
Rachel
CanadaThe fact that we had to pay for breakfast instead of it being included
The staff was excellent in all aspects, very positive and helpful! The hotel was clean and tidy!
Stayed in April 2024
Reviewed: 9 April 2024
Miroslava
SlovakiaClose to Union station wit perfect staff
Stayed in April 2024
Reviewed: 8 April 2024
Maryellen
GermanyNothing comes to mind.
The beds were heavenly. Staff were helpful and friendly. Location was perfect.
Stayed in April 2024
Reviewed: 7 April 2024
Jessica
CanadaEverything was wonderful zero complaints
Beautiful as always. The staff are so welcoming. The pool is always a highlight. Thank you for the Birthday cake. It was a wonderful surprise!
Stayed in April 2024
Reviewed: 7 April 2024
Mark
United KingdomGreat hotel
Stayed in April 2024
Reviewed: 7 April 2024
Samantha
Canada$560 for one night is a little ridiculous no matter the room.
I loved that you had to use your key card to access the different floors! I didn’t hear any other guests in rooms around us.
Stayed in April 2024
Reviewed: 5 April 2024
Baker
CanadaStaff were friendly and helpful. Location was excellent. Rooms were spacious and clean. The gym was nice. Breakfast buffet was awesome! We'd visit again for sure!
Stayed in April 2024
Reviewed: 2 April 2024
Helga
GuernseyMore vegetarian options for a cooked breakfast or more egg options.
Breakfast was included and a great selection. Staff were very helpful.
Stayed in March 2024
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