Nothing

Wonderful unpretentious hotel with fabulous staff and perfect location

Stayed in April 2024

We had a little difficulty on room's electric switches that we were unable to find which switch to control which light.There were no grounding sockets in the room to plug tea maker.All minor issues but suprisingly strange:)

Stayed in a lake view suite for 2 days.It was a fantastic view and we enjoyed every minute of our stay.Staff was very helpful and friendly from the minute of check in and out.Nice location,close to old town, peaceful place.Worth the price..

Stayed in March 2024

Great Lake views, great room, excellent bedding, wonderful breakfast area, good spa facility and a wonderful staff

Stayed in March 2024

The room, staff and facilities.

Stunning location, spotless and high standard!

Stayed in November 2023

It’s not close to the city centre but they offer a boat ride a few times a day and it takes only 20 mints to get to the old town. And it’s such a beautiful ride.

Beautiful location Spacious room Spa facilities

Stayed in October 2023

NA

Staff were warm and friendly Amazing view Well appointed rooms and very comfortable

Stayed in October 2023

Becareful not book the lake level room , there is very few lake view , when we booked the restaurant has private party , we need to eat very far around 5km from hotel ,our room has terrace , the party people was smoking in front and they crosse by our windows frequently, make us upset, we ask for move to upper level hotel charges us 100frs in additional ….

Beautiful place and hotel rooms

Stayed in August 2023

On the Lake and Direct access to the Lake

Stayed in August 2023

Limited parking Breakfast variety

Location Staff Service Room size

Stayed in August 2023

I don’t have any

Renting there electric car for free The lake view is amazing The rooms are big and beautiful

Stayed in June 2023

Only at the restaurant the service was extremely slow and some of the waiters not at all trained or pleasant

The rooms and facilities and of course the view

Stayed in July 2023

The Hotel is located beautifully on the lake, with easy to use spa, gym and access to the lake. Beautiful breakfast terrace with a good selection to eat every morning.

Stayed in July 2023

Nothing

The location direct on the lake and the nice staff.

Stayed in June 2023

a little bite expensive

all

Stayed in May 2023

N/A

location, our suite, the staff, the food, the wines, absolutely everything was superb! not a single fault anywhere anytime!

Stayed in May 2023

the room I was in was blocked by the wall I couldn’t actually see the view very well + the boat was under maintenance.

Its location and the staff are very friendly.

Stayed in March 2023

hotel gym was very basic.

beautiful property, on the lake, close walking distance to the train station (although free car service to station was provided), rooms are spacious and clean, and evenings were quiet and peaceful.

Stayed in April 2023

nothing to mention

beautiful, clean, accommodating. staff was wonderful and always helpful. views we amazing. worth every dollar spent. will book again.

Stayed in March 2023

The bed was just OK. Nothing too bad, but it wasn’t up to the high standards of the rest of the hotel. It creaked and was a bit lumpy.

I loved the extreme cleanliness and the friendly and efficient staff. I also liked having a small fridge and microwave.

Stayed in March 2023

The breakfast is disappointing for 5 star hotel. this is my 4th time staying here and think that they can extend to serving Bacon, sausages, instead of just salmon. also they have no lactose free milk, or lactose free yoghurts (having requested this previously) which is surprising since every hotel I’ve been to in Switzerland offers this. as a 5 star this hotel should put their clients request first. lastly the cheesecake at dinner was not ‘fresh’ the consistency was too hard as if it had been defrosted so wasn’t very edible!

location, modern clean design, view, peaceful

Stayed in February 2023

I could hear every noise from the other rooms. I didn’t expect that from this kinf of a nice hotel.

great location, very helpful staff, amazing breakfast

Stayed in March 2023

If you are interested to work out, i recall the gym was rather small but eventually this is a boutique hotel. Not much criticize to be honest.

Overall the cuisine quality in this hotel is exceptional with a great location both in terms of lake view, access and also proximity to City. A lovely small park just next to it, if you have a small kid. Facilities in the hotel is very modern, clean and well maintained. One of my top 3 hotels so far , i have been to probably more than 100 hotels. One special shout out to the staff. Service quality in Switzerland even for high end restaurants & hotels can be terrible sometimes. Service staff somehow can be entitled and may act rather rude around the country. So the Swiss hospitality is only a marketing gimmick in many occasions but not for this hotel. Lovely and friendly people. Very relatable and also professional at the same time. 11 over 10...

Stayed in November 2022

nothing that I didn’t like honestly!

I would like to say that it was one of my best stays in Europe. the size of the room the comfort and its location beside the lake. and I have to say that I am more than impressed with all the staff and their kindness to us. i would be happy to come back again

Stayed in December 2022

Maybe the breakfast options could be better

Room size is huge, amazing view (make sure you do not reserve the ground floor room) , great staff, clean room, restaurant with a fantastic view, laundry room (self service & free)

Stayed in September 2022