Reviews of Hotel Alexander Zurich Old Town 3 stars
Niederdorfstrasse 40, City Centre, 8001 Zürich, Switzerland
#45 of 124 hotels in Zürich
Guests' ChoiceReview score
Based on 868 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
-
Comfort
8.8
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Location
9.5
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Facilities
8.3
-
Staff
9.3
-
Value for money
8.0
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Free WiFi
9.0
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Reviewed: 20 May 2024
Anat
Israel17 reviews1 helpful vote8.0“Good location”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The size of the room. Its noisy at night if you face the street.
The location is very good. The staff was great both at the reception and at the breakfast room. Clean.
Stayed in May 2024
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Reviewed: 16 May 2024
Janet
Australia40 reviews8 helpful votes9.0“Good location and convenient to all the sights.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing. All good.
Great location in Old Town. Clean comfortable room. Helpful staff. Good WiFi.
Stayed in May 2024
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Reviewed: 15 May 2024
Andrew
United Kingdom1 review8.0“very good”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
location
Stayed in May 2024
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Reviewed: 14 May 2024
Martin
Slovakia11 reviews3 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
Could hear some sounds at night
Clean, great location, nice staff
Stayed in May 2024
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Reviewed: 8 May 2024
Susus
Germany14 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
The room was cozy and valued for the money. Great location.
Stayed in May 2024
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Reviewed: 7 May 2024
Elaine
Philippines45 reviews4 helpful votes9.0“Had a wonderful night”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
A bit noisy when window is open
Near restaurants. Refreshments in the room are free. They have parking space but not free.
Stayed in April 2024
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Reviewed: 6 May 2024
Yuliia
Spain79 reviews10 helpful votes9.0“Basic room in city center”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Room’s windows are faced to the street with bars because of this till 4am quiet noisy there
In city center, complementary drinks in bar
Stayed in May 2024
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Reviewed: 6 May 2024
Andrei
Ukraine39 reviews1 helpful vote10“Perfect hotel in perfect location”- • Business trip
- • Couple
- • Twin Room
- • Stayed 1 night
Nothing could be better.
Perfect location in the very heart of Zurich downtown. 10 minutes walk from the lake, 10 minutes walk from Kunsthaus, 6 minutes walk to the rail station and National Museum. Absolutely perfect breakfast. the best one we had in Zurich. Free mini-bar and coffee! Very friendly and helpful stuff. Comfortable room and nice bathroom. Everything was perfect.
Stayed in May 2024
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Reviewed: 5 May 2024
Chi
United Kingdom1 review8.0“Hotel Alexander -May 2024”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
No kettle in Room - had to go downstairs at reception to get coffee and hot water.
Location very central could walk every where. Staff very responsive to our needs and helpful. Breakfast was sufficient - includes hot & cold.
Stayed in May 2024
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Reviewed: 3 May 2024
Patrick
Poland95 reviews6 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The hotel staff were very nice and the room was very clean. The hotel is at a great location in the city center.
Stayed in May 2024
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Reviewed: 2 May 2024
Andrea
Malaysia12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Convenient location, clean and very helpful staff. The room is on the smaller side, but that’s acceptable for the price point and location, it’s big enough for 3 adults.
Stayed in April 2024
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Reviewed: 2 May 2024
Vanessa
Australia4 reviews8.0“We had a nice stay at Alexander Zurich Hotel. Thank you.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The surrounding area of the hotel can be noisy and dirty with garbages on the street and lot of smokes (from street smokers). These points are outside of the property’s control, however can negatively impact guests’ overall experiences.
The property is located close to Zurich main station and within 10 minutes walk. The room was modern and smartly designed. Breakfast was good. Staff was very friendly and helpful. The lobby has free water and coffee for guests to use. Free water, soft drinks and beers were provided in the room mini bar.
Stayed in April 2024
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Reviewed: 1 May 2024
Elizabeth
United States2 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Bed and pillows, not so comfy.
Room was very clean and modern. Shower head leaked though. Staff were accommodating and breakfast was yummy!
Stayed in May 2024
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Reviewed: 29 April 2024
William
United States15 reviews8.0Very good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Noise from street
Good beds, location and great breakfast. We had a room on the street, which was a tad noisy.
Stayed in April 2024
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Reviewed: 29 April 2024
Alberto
Italy27 reviews1 helpful vote7.0“Good Hotel right in the center, but unfortunately noisy above all in the front. Ask for a room in the back. I would expe”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Noise
Location
Stayed in April 2024
-
Reviewed: 26 April 2024
Michael_schweiz
Switzerland62 reviews13 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Business Room
- • Stayed 1 night
Centrally located hotel in the old town of Zurich, clean and good.
Stayed in January 2024
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Reviewed: 26 April 2024
Charlotta
Sweden68 reviews3 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Business Room
- • Stayed 1 night
- • Submitted via mobile
The staff at Alexander are amazing, helpful and friendly Danke Sehr
Stayed in April 2024
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Reviewed: 25 April 2024
Arie
Israel8 reviews9.0“I will definitely come back to this hotel”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
The hotel location is good. Breakfast was great, lots of choice. The room was also good, although small. The contents of the fridge were free. Staff polite and helpful. Drinks are available free of charge at the reception. I recommend
Stayed in April 2024
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Reviewed: 23 April 2024
Gigi
New Zealand26 reviews8.0“Great place to lay your head in Zurich. Good local restaurants nearby, quiet and great breakfast.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
The heater in the room did not work perhaps because there was a cold snap during spring.
Location and breakfast were good. The staff were very welcoming and helpful with car parking, bags and recommendations.
Stayed in April 2024
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Reviewed: 23 April 2024
Kalavati
United Kingdom3 reviews8.0“A great stay in a central location”- • Leisure trip
- • People with friends
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Could do with better lighting and more storage.
Great location. Short walk from the station. Trams 2 stops away if you don’t want to walk. Room was sufficient for my friend and I. Like the way they had the beds opposite each other. Probably done due to space but worked for us. Complimentary water, soft drink and beer provided for the first day, which was a really nice touch. Room and bathroom were clean. It was nice to return to the property after a day of sightseeing. Reception staff were friendly and helpful. Ronya especially went out of her way to help us plan our train journey. Would stay there again. 😊
Stayed in April 2024
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Reviewed: 22 April 2024
Omer
Turkey16 reviews10“Very nice”- • Leisure trip
- • Solo traveller
- • Business Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Breakfast and location
Stayed in April 2024
-
Reviewed: 21 April 2024
Peter
Australia5 reviews9.0“Perfect for our requirements”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
No complaints whatsoever.
For us to explore Zurich it was perfect. Right in the centre and within walking distance to everything we wanted to see. For us the stand out were the staff. All of them we had contact with were super friendly, competent and went out of their way to help us. We enjoyed the art museum with the free tickets supplied by the hotel. We enjoyed the breakfast which had everything we wanted. The bed was very comfortable and in 2 degrees outside, snug and warm inside. We requested a quiet room and that was exactly what we got.
Stayed in April 2024
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Reviewed: 20 April 2024
Jenell
Canada33 reviews5 helpful votes10“Great location, great room, great staff”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Location, cleanliness, modern room, shower gets hot right away, TV was easy to use, mini-fridge included. Friendly staff, breakfast was also good. Location is surrounded by restaurants and walking distance to the main train station and tram stops.
Stayed in April 2024
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Reviewed: 17 April 2024
Nattawat
Thailand6 reviews1 helpful vote8.0“This place is a good stay apart for their breakfast.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
The elevator was a bit small. The breakfast was very bad. Sausage was burnt. Scrambled egg was not the same as its name. The most disappointing was croissants, inedible. How could they possibly make it worst than the one i can source locally in supermarket.
The cleaner was very nice, he quickly clean the room when we were the for early check-in. The room was nice and cozy. Got air conditioning and everything that we need. The TV works great. The location was very to access.
Stayed in April 2024
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