The hosts are amazing, highly recommend to anyone. Thank you Jo and his team 10/10

Stayed in March 2024

I can’t think of a single thing. Maybe I banged my head on a few walls but it was entirely my own fault, because the rest of the space was so amazing it distracted me from the reality of my own body.

The Private Onsens are heaven on earth. The apartment was one of the most comfortable and cozy spaces I have stayed in. I want my home to emulate this place one day.

Stayed in March 2024

The interior was great, the host was amazing and the breakfast and Onsen were awesome too

Stayed in March 2024

Kunugi was one of the most incredible places we’ve ever stayed. The rooms were spacious, comfortable and had everything we needed for our stay. Breakfast included was amazing and the location was only a short walk to shuttle bus stops and restaurants. The owners were kind, friendly and so helpful with suggestions. The outdoor onsen at the accomodation was a great experience too!

Stayed in March 2024

The hosts were most gracious and attentive. The rooms were very well equipped and beautiful.

Stayed in March 2024

Nothing at all

Ryoji, his wife and staff were very helpful and accommodating. Couldn't make the stay any more comfortable. Private baths were fantastic Room was spacious and comfortable :) Breakfast every morning was thoughtful and another reason to get up early

Stayed in February 2024

Lovely room, the outdoor hot pool was an absolute treat after skiing. Hosts were very helpful

Stayed in January 2024

Can’t think of anything.

Everything exceeded expectation. It was the best hosted experience in our relatively long lives - late 70’s. Every breakfast was different for the ten days with master chef quality. Ryoji organised bookings at an amazing itinerary of restaurants but the best was what his incredible wife cooked in house. Not to be missed!

Stayed in January 2024

Nothing everything was Great

The owners met us at reception and welcomed us warmly giving us a tour of the property. They assisted us by bringing our baggage to the room and showing us all the functions and amenities of the room. They explained how breakfast worked and showed us \where the private onsens were and how to book for our use during our stay. owners assisted us calling taxis and helping us when we returned injured after an incident on mountain left us battered and bruised The room was fantastic with a private bathroom and kitchen facilities. We did not even know about the private onsens at the property WOW so awesome to get sit and relax in the hot waters after a day on the slopes! 10/10! Short walk into Echoland 5 mins depending on how icy it is on the roads, bus stop to the mountain right down the street at the roundabout. They were so sweet and helpful really made our stay unforgettable! Definately book this place you cant go wrong! We will be back!

Stayed in December 2023

The lodge is amazing. Extremely clean and welcoming. The superior room with the oversized bathroom is incredible. The outside Onsen is on another level. It’s a close walk to bus stops but far enough to be quiet and private. The owners are amazing and went above and beyond to accommodate us. They speak English very well and are super helpful. Cannot recommend enough and will definitely return. I haven’t stayed in a better accommodation in my years of travelling. 10/10. Thanks for having us.

Stayed in January 2024

Nothing at all. We had the best time.

The location is brilliant. Right near the Echoland shops, restaurants and rotary. Very easy to catch the bus to the slopes. Ryoji is amazing and nothing was too hard for him to organise. This included massages on request for our sore limbs, lift passes, calling taxis, calling restaurants, storage of our bags before check in and assisting in sending our bags back to Tokyo so we didn't need to lug them back on the train with us. The onsen is amazing and you can easily reserve the private one daily as many times as you would like. The rooms are immaculate and accommodating. The breakfast was out of this world good. Gourmet cooking before snowboarding was the perfect start to the day. I honestly could not recommend Kunugi more to anyone seeking a great time away in the snow. We will be back

Stayed in December 2023

Very clean property, the hosts were very helpful with all our needs, they were very polite and also speak English which makes things easy. Will return on our next stay for sure.

Stayed in January 2024

Not about hotel ….At Echo land area is a bit difficult to book dinner

Room equipments very new / modern / everything really clean and organized nice decoration . Has own massage chair inside room ( good after ski for us ). Easy to book hotel’s outdoor private onsen ( we did many time per day as no one book it ). Owner and wife so kind and very helpful , help to pick up us from train station too. Yummy breakfast if you like western food. Our family plan to come back again

Stayed in December 2023

breakfast was amazing, the onsen facilities also exceeded my expectations, the room was so comfortable and nice too!

Stayed in December 2023

Owners were really friendly and helpful. The wife was such a good cook. Breakfast and dinner were sooo delicious. Must try! Room is very clean and there is even a massage chair and washing machine! Overall very good experience! Highly recommend! We would definitely visit again.

Stayed in January 2023

Super nice owners and amazing food. The onsens were great!

Stayed in March 2023

Kunugi was a fantastic choice! we did not regret making this booking! Kunugi is newly renovated with just 4 rooms. even though it is a small ryokan, the hospitality and amenities absolutely blew us away. we could make daily booking of the private onsen where you get to have a good shower before entering the hot onsen to cool down in this cold winter while looking at the snow falling in the open air deck right in front. breakfast was fantastic with water, juice, choice of tea/coffee, with salad paired with bread and finally a mains! the rooms were very big with a full toilet even with a bathtub. we are absolutely impressed with all aspects of Kunugi and the hospitality that Mr Ryoji has displayed. we will definitely be back!

Stayed in February 2023

We absolutely loved our stay here and we highly recommend for travellers considering a holiday to hakuba. The staff were so friendly and made us feel very welcome. They were very accommodating with transfers to and from the bus/train which was a huge help. Everything about the facilities were excellent and well thought out. We particularly loved the massage chair in our room and the private onsens available on site. The location was good too. Only a 5-10 minute walk to the restaurants and to where you catch the bus to the mountains. This was the perfect accommodation to come back to after a day of snowboarding and we hope to stay here again in the future.

Stayed in February 2023

- The owners & how accomodating and friendly they are - The character of the property - The on-site onsen’s (hot springs) - The daily breakfast

The character and coziness of the property is unreal. Our room was amazing, wood chalet style with the bedroom loft above the lounge room and plenty of space in the kitchen, lounge and bathroom areas. The bathroom was very large for Japan standards and the big spa bath was incredible and so great to have after long days on the mountain or after being out in the snow. The location is great, short walk to the main strip with the restaurants etc of echoland and right on the corner is the bus stop for most of the buses that service the mountains so that is only mere metres away making getting to/from the mountains super easy. The owners are incredible, they cannot do enough for you. They are welcoming, so friendly and helpful it really made our trip even better. Joe helped book us into places for dinner in the local area as well as visit to the snow monkeys and the bus to return back to Tokyo. Nothing was too difficult and he did all of that speaking with us in English which is exceptional. The included breakfast is exceptional, every day is something different , freshly made in house and served up to you daily. They even accommodated early breakfast times when we wanted to get to the mountain earlier always making sure we were fed outside of the normal times which was not expected but truly appreciated. The biggest value of the property (aside from the amazing room, incredible owners and great hot daily home cooked breakfasts) are rhe onsite onsens which are unreal. The outdoor one set against a snow backdrop was magical and the best thing to relax your muscles after a long day on the mountain. There are three at the property all which are available to you / your room privately so you have the freedom to use them privately and because there are three you can always get into one since there are only 4 rooms at the property. Best experience ever. We cannot thank the owners enough for making us feel so welcome and how beautiful the property is.

Stayed in February 2023

Nothing!

Stayed in the combi suite which was magnificently adorned with details that filled the room with lots of personality. Very spacious room with tatami mat living room, ensuite shower and hot tub, and small kitchenette and laundry area. Meals were exceptional - great breakfast and we topped up for the Shinsu Beef dinner course which was delicious. The common onsen (shower) facilities provided the perfect avenue to unwind and relax after a day on the slopes. Okada-san and his wife were very hospitable hosts and were very helpful with their restaurant and transport recommendations. Definitely a truly memorable stay! Side note - nearest bus stop is the Misorano Rotary but overall transport around hakuba valley is a bit of a challenge without a car.

Stayed in February 2023

This place is the definition of cozy!! We had great sleep during our stay. The staff made us feel at home every day, we didn't want to leave. The private onsens were all great and there was always one available when we wanted it. The breakfast is amazing and it changes every day. Dinners are also really good! Can't recommend enough.

Stayed in December 2022

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Stayed in February 2024

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Stayed in December 2023

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Stayed in January 2023