A shame that only served dinner one evening. Bathroom could do with more space for toiletries. Up a hill, but this actually was a positive to walk off dinner and have that amazing view. Nothing really not to like.

The pick up and drop off from the train station on arrival and departure were most welcome. As was the welcome drink. Study was a great place to relax with a beer, from the honesty bar, and the selection of books. Breakfast was great with fresh produce and a good selection. Room had a lovely view. Bed very comfortable.

Stayed in March 2024

Pillows could be thicker

Amazing deck

Stayed in April 2024

The toilet was a bit squished between wall and sink.

We had a really great time at Alpenruhe, starting with a welcome prosecco! The hotel has been renovated very tastefully, and the staff is very friendly and took good care of us. My personal highlight was the breakfast with a good selection of very good and local food. The beds were very comfortable.

Stayed in March 2024

Pet friendly but dogs not allowed in breakfast room, which was inconvenient.

Clean and welcoming, with gorgeous mountain views. Very friendly, helpful staff.

Stayed in February 2024

More surface area in the room would have been great

Friendliness and cleanliness

Stayed in February 2024

Bathroom (in my room ay least) still to be updated to same contemporary standard as the rest of the hotel. Still fully functional.

Older hotel that has been stylishly updated. Not many frills but does the basics well. Great option for solo travellers as single rooms available. Stsff were friendly informative and happy to help

Stayed in February 2024

Long way to walk back up the hill

Good price,clean and well managed

Stayed in February 2024

Absolute wonderful. Can’t beat the location. Just gorgeous.

Stayed in January 2024

As the property is located up the small hill. When it did snow and had icy conditions, it meant special care was needed to walk up and down from the hotel to the village below.

The hosts. Andreas and Jana and their team were truly exceptional. We stayed there over the NYEs and they were so accommodating and ever so friendly in all our exchanges and truly made our stay so homey and cozy. If you’re skiing in the Jungfrau region, their proximity to access the gondola up to the slopes is only a few minutes downhill away.

Stayed in January 2024

Very friendly staff, comfortable rooms, lovely breakfast. Great location above the village and Wengen is a beautiful place in winter.

Stayed in December 2023

haven't made up and cleaned thoroughly between two nights

all reception and restaurant staff are professional and warm

Stayed in October 2023

My only suggestion would be to make sure people know what breakfast services are offered. It took us a day or two to figure out we could ask for a latte or cappuccino, or some scrambled eggs. Not a major problem, just a helpful suggestion.

This hotel has the best view in Wengen. Though the uphill walk might be a bit of a challenge for older folks, it didn't prove to be a problem for us. Andreas and Jana were VERY kind and personal, the service was attentive and proactive, and they were willing to go the extra mile to assist us with various needs. They offered my wife a ride up the hill after a long day hike, and they packed us a lunch the day we left, unasked for! The breakfast was sumptuous. Make sure and ask for their scrambled eggs!! Custom coffee orders are also welcomed.

Stayed in October 2023

The bathroom and shower were much smaller than we’re used to, but still manageable .

Excellent mountain/village views. Staff were all attentive, very friendly and very helpful. Excellent breakfast.

Stayed in October 2023

It was an uphill hike from the station for sure. We knew it. I could have and should have arranged for a pick up but we went up the hill with our luggage in the rain.

The view was amazing as was breakfast. They accommodated my gluten and dairy free needs. We were very pleased with our stay.

Stayed in September 2023

Potentially the only 1 improvement I can think of 1. If they can offer a kettle in the room or some sort of microwave facility to the guests in future it would be helpful as the hotel doesn't have in house restaurant, so on days when you are tired from sightseeing, guests could heat up little meals.. That would be a huge advantage. But it's only a suggestion. Though the hotel did make a recommendation of a nearby Italian hotel which was again simply amazing ( goes by name of Da Sina)

Beautiful wengen, beautiful people, beautiful hotel. It is true that people sometimes make or break your vacation. It was a magical stay for us. Warm staff, especially Yana who made sure we were comfortable. Unfortunately could not meet her as it was her weekly off when we checked out. We were staying for two days. Good things 1. Amazing breakfast spread. Simply the best that we had on our entire trip to Switzerland. 2. Warm friendly staff, always smiling puts you at ease ( unlike the most of our stays in Switzerland) 3. Pick up arranged from station to hotel which can be a huge relief with luggage n all. They even agreed to drop us 4. Small welcome chocolates in our room 5. Room was small, but cozy and very comfortable, ergonomically designed space. 6. Even the view from property is amazing but when we were there towards last week of September, the clouds and fog was there in all of the Wengen area so couldn't appreciate it fully. 7. Staff is not averse to any special requests ( again and exception to most of our other stays) 8. Small balcony in the room to get some fresh air ( no mountain View, but that's what we booked and hotel informed in advance about the same) We loved it and fell in love with the place.

Stayed in September 2023

A little far from the station and Interlaken as have to take 2 trains but worth the effort.

The view and the rooms are very clean and comfortable. The breakfast is good and the staff are very friendly.

Stayed in October 2023

Nothing

Beautifully clean, wonderful location and overlooking the valley . Small hotel feel about it - nothing too precious ,the breakfast was so good and the staff very kind. Would love to return another time for a week to the hotel to enjoy the surrounding area. Thank you Hotel Alpenruhe!

Stayed in October 2023

For dinner options, the hotel doesn’t currently run its in-house restaurant (only breakfast) but plenty of nearby options in Wengen so no issue at all!

This is such a lovely, peaceful hotel with probably one of the best Jungfrau views in Wengen. It is way more quieter than the other hotels in town, and everything was just perfect!

Stayed in October 2023

It’s a bit of an uphill walk from the train station, but well worth it for the location. And the hotel provides a ride for you and your luggage when you arrive and when you leave.

Everything. A large comfortable corner room with a balcony, friendly staff, a wonderful breakfast every morning, a great location. We didn’t have a room with a Jungfrau view (we didn’t reserve one of those)… so walk ten meters out the front door, sit down in one of the lawn chairs and enjoy a grand view of the Lauterbrunnen valley and the Jungfrau above it. Wengen is conveniently located for exploring the Lauterbrunnen and Grindelwald regions.

Stayed in September 2023

Can't think of anything. As an old train driver got to ride with Rolf to Kleine Scheindegg, born on a farm loved being licked by the cows (you should see my Facebook photo!) left a bit of my wife to enjoy the mountains forever - nothing I didn't like!

Bloody fantastic mate! I should have written earlier to thank you for the wonderful hospitality. I was making my first trip without my wife of 49 years and I needed solace and peace in the wonderful Swiss mountains which we loved so much.

Stayed in September 2023

Location, clean and comfy, excellent service and breakfast. Beautiful location

Stayed in September 2023

Very cozy hotel and perfect for a couple's weekend get away. Morning breakfast was lovely (and they had oat milk options for coffee). We really enjoyed having a glass of wine on the terrace and enjoying the mountain view. We liked that the hotel was a bit outside the super touristy part of town (an 8-10 minute walk to the train station).

Stayed in September 2023

The arrangement around the bed was a bit uncomfortable. There is a small cubby provided in the builtin wardrobe which is supposed to act as a side table. I use a medical device which has to be kept next to me when sleeping. That cubby was barely enough to hold the device.

Location, facilities, staff

Stayed in September 2023

nothing

Large airy room with good furniture. A balcony overlooking the mountain. Very comfy bed and a good breakfast included. Call the hotel on arrival to Wengen station and staff will pick you up. One of the best

Stayed in September 2023