Äussere Dorfstrasse 92, 3718 Kandersteg, Switzerland
#15 of 44 hotels in Kandersteg
Guests' ChoiceBased on 483 hotel reviews
8.5Cleanliness
8.8
Comfort
8.6
Location
9.1
Facilities
8.1
Staff
9.2
Value for money
8.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Carmen
United KingdomBeautiful location, friendly staff and amazing breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Joolten
SwitzerlandThe room have 4 beds not same photo when I make a booking. Another 2 beds under the roof is small space!!
Car park and Location
Stayed in May 2024
Reviewed: 23 May 2024
Joanne
SwitzerlandBedding could be improved, it is very yellow. The bathroom was also very basic and the toilet was leaking into the drain.
Very basic and the decor was dated. Good value for money in comparison to other hotels, friendly staff, breakfast included, great location and had the necessities.
Stayed in May 2024
Reviewed: 20 May 2024
Georgia
GreeceThe room was very clean and the breakfast was very good
Stayed in May 2024
Reviewed: 19 May 2024
John
United StatesRoom very small, not much room for luggage, just bare bones
Bkft was better than expected, nothing fancy but adequate to start the day.
Stayed in May 2024
Reviewed: 18 May 2024
Billpall2
United StatesThere was a tub/shower combo and the tub was very difficult to get into as it was very high. You had to be extremely careful getting in and out so make sure u didn't fall, there was a small grab bar to help but it was of little help. Ample parking.
Breakfast was wonderful. Lots of choices. Very well done.
Stayed in May 2024
Reviewed: 14 May 2024
Chintana
ThailandNo
Nice stay , good location breakfast, and staffs.
Stayed in May 2024
Reviewed: 14 May 2024
Nelia
United KingdomThe homelike atmosphere, the food and the scenery around the hotel
Stayed in May 2024
Reviewed: 14 May 2024
Atis
NetherlandsSound isolation was poor, it was hard to sleep because someone upstairs was having a party. The beds were not very comfortable.
Breakfast was good, the view was nice as well.
Stayed in April 2024
Reviewed: 11 May 2024
Hannes
Germanywalls a bit thin (noise) wasn’t really an issue thoigh
Friendly Staff and great location, very clean
Stayed in May 2024
Reviewed: 3 May 2024
Optimistic
GermanySmall Bathroom but was good and fine
Amazing small good place ,no luxury warm welcome very friendly
Stayed in May 2024
Reviewed: 3 May 2024
Susannah
United KingdomBreakfast was great, room was spacious and quiet
Stayed in May 2024
Reviewed: 2 May 2024
Rens
NetherlandsKinda creepy sometimes walking around in the hotel at night
Lovely hotel realy liked it. Great owner who also does the cooking lovely guy had some great advice for us for things to do when staying there. Further more the room was clean and had nice extra warm blankets and a lovely view of the mountains ⛰️. Shame it was snowing a lot of the time there so the views weren't to visable except in the evening. Also a great surrounding to hike. If you want the more touristic things I highly recommend doing it by train.
Stayed in April 2024
Reviewed: 29 April 2024
Marek
PolandA little bit of renovation in the room will be needed, but not really a major issue.
very cosy place, friendly staff, great price/quality ratio. We also enjoyed breakfast. Staff was very friendly as well! property was very clean and we enjoyed board games available at ground floor
Stayed in April 2024
Reviewed: 29 April 2024
Maryna
UkraineA comfortable room, incredibly helpful staff, a very nice view from a balcony. The breakfast was good as well.
Stayed in April 2024
Reviewed: 29 April 2024
גל
IsraelIs not the most new hotel, but we like it because we feel at home.
This hotel feels like a home for us, the view from the window was amazing and the staff were so lovely and welcoming. The breakfast was great. We were so sad to leave.
Stayed in April 2024
Reviewed: 29 April 2024
Gan
Malaysiano
nice staff, good view. cleanliess perfect. food ok
Stayed in April 2024
Reviewed: 21 April 2024
Karnsita
ThailandToo quite place and train will come every 1 hr then you should good to plan your trip
View and snow is good with cozy chalet house swiss style was so lovely
Stayed in April 2024
Reviewed: 15 April 2024
Maria
United StatesNothing
The location, staff, cleanness and food
Stayed in April 2024
Reviewed: 12 April 2024
Karen
United KingdomThe hotel felt homely. It had incredible views comfortable beds, a fabulous shower and plentiful and delicious breakfast.
Stayed in April 2024
Reviewed: 31 March 2024
Divya
LuxembourgAttic bed is inconvenient for adults, however we managed by moving the mattress to lower level.
Location, hospitality.
Stayed in March 2024
Reviewed: 29 March 2024
Kishore
SwitzerlandBeautiful view of the mountains and very clean property.
Stayed in March 2024
Reviewed: 18 March 2024
Malgorzata
SwitzerlandNA
Great price to quality. Delicious breakfast. The hosts were very kind to organize breakfast for us at the special time, and enabled us to check out later. I am very happy with the booking.
Stayed in March 2024
Reviewed: 25 February 2024
Duchanois
FranceGood stay
Stayed in February 2024
Provincetown, USA
Dubrovnik, Croatia
Calderara di Reno, Italy
La Chevrolière, France
Salacgrīva, Latvia
Poznań, Poland
Naples, Italy
Matera, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content