We decided to walk from the train station to the hotel as it appears close on the map. This was a big mistake as St Moritz is on a very steep hill. There are some lifts to get to the higher streets but Google maps didn't direct us that way!

The location was a little out of the centre but very quiet. The staff were friendly and helpful. If in St Moritz again I would stay there again.

Stayed in April 2024

Not a lot of information given by reception

Rooms were spacious and location was ok. Bathroom heated floor was nice and we were happy there was a lift, albeit a small one.

Stayed in May 2024

For older travellers I recommend a taxi, the bus stop is approx 600 yards from the hotel (up a faily steep hill).

Fantastic value, well appointed rooms, walk in baths (very unusual), coffee machine. Breakfast was great quality, and no issue asking for hot items such as an omelette. The restaurant was great value considering it was St Moritz (we were catching Glacier Express to Brig). We arrived early and no issue with accessing the rooms (and friendly staff who speak multipe languages). Lift to all floors.

Stayed in April 2024

Tap broken on sink in kitchen.

Bathroom was amazing and kitchen area very handy.

Stayed in April 2024

Milk for a morning coffee.

Great hotel - would be good to have some milk for the coffee. Comfortable , clean and good breakfast.

Stayed in April 2024

Room was small and socket access difficult if using converter socket

Food was superb

Stayed in April 2024

Good location

Stayed in March 2024

small room

the breakfast was good, I liked the location also

Stayed in February 2024

room design is outdated

Staff. exceptionally helpful and courteous.

Stayed in January 2024

Breakfast was really good.

Stayed in December 2023

Hotel feels old and dated in common areas. Check in procedure could be improved to be faster

Good breakfast. Excelent restaurant. Good size room and nice bathroom.

Stayed in October 2023

Small room

Location and Breakfast

Stayed in September 2023

I had to ask to turn on hearing and had to use external heater that made noise.

Location

Stayed in October 2023

The pillows

It was in a good location and restaurant food was great The cards for the chair lift access gave us a free travel up to the top of the world in St Moritz

Stayed in October 2023

At breakfast, suggest 1 more staff to support volume of guests.

Excellent room size and location on hill. Staff were great and really helpful. Generally clean and quite modern which was good. Good restaurant downstairs.

Stayed in September 2023

Nothing.

Nice, clean, comfy and good sized room. Hotel in a central location. Staff at reception were friendly and helpful.

Stayed in September 2023

Rooms are spacious, clean and with most amenities. The breakfast was really good - Not a very large spread, but every item was fresh and tastefully done. The crepes were awesome. The restaurant serves superb pizzas.

Stayed in September 2023

Great restaurant on site. Good breakfast. Long way from train station up hill. We did not realize there were escalators from station to top of town until the way back!

Stayed in September 2023

Seeing as it was called the Arte Hotel it was disappointing not to see any local art in the reception area or in the rooms. Furniture was dated but was super clean

Great location and warm reception with lots of help planning our five day stay that came complete with a free pass for bus rail funicular and cable in the whole st Moritz valley

Stayed in September 2023

did I like smoking area under my balcony? I did not, but that was a tradeof for central location, and it was not very intrusive. hemingway bar on weekends closes late, bar is not noisy but people outside are, still i had a good night sleep. Main point, I was there during warmest week of the year and there is NO Hotel in Switzerland that has AC. Be aware.

location in the center of the StMoritz, all the shops and restaurants were in a few steps away. I liked the room, pantry and spacious brand new bathroom.

Stayed in August 2023

There was a smell in the halls that permeated into our room. Other than that it was perfect.

The hotel was wonderful and we loved our balcony off our room.

Stayed in August 2023

the bath tub door is not user friendly and the room has no secure lock from the inside

spacious room with a veranda which can view the mountain and fresh air during breakfast. shops and restaurants are all nearly. A not fully equipped kitchen with espresso provided.

Stayed in August 2023

Nothing

Yes

Stayed in July 2023

Location is a bit far from the train station. Google maps led us to a flight of stairs going to the hotel while carrying our heavy luggage but there's a long way around to avoid the stairs. There's a lift in the hotel but it's very small (not the hotel's fault).

Staff is very helpful. Really helped us with directions and recommendations. Breakfast is good as it's in the hotel restaurant (La Stalla). We got a big room as we were upgraded. The Mountain railway cards are very helpful as it gave us free rides to the mountains

Stayed in August 2023