the host Kai is very friendly. He explained everything in details and we had a really good friendly conversation. He provided Basel Card which can be used for public transports and some discounts might be reached via this card which I found something extraordinary and superb (seems like every city accommodation provide in Switzerland). Now about accommodation. Amazing place to stay, highly recommended. Clean, neat, comfy, warm. You can find literally everything you need. If you need something and you can’t find it then hosts can provide it, they are available via WhatsApp or call. Overall, the best experience and the best hosts, and really good place to stay in Basel.

Stayed in December 2022

Kai was thorough and kind an check-in. Great directions, easy to get to. I hope to be back.

Stayed in December 2022

Small issues that did not really had an impact on our rating of the property: The coffee machine was acting a bit weird by dropping brand-new capsules down No sockets on one side of the beds and the other side socket is a bit too far for the standard charging cable (1M)

The apartment size was great, you can adjust the heating if needed. The apartment was super clean as well. Fully equipped kitchen including microwave, oven, coffee machine, toaster, and dishwasher. Pretty much everything you would have in your own house. Enough cups, plates, bowls and the rest of the cooking utilities. Wide selection of tea, some coffee options even hot chocolate powder! Comfortable beds, separate bedrooms, and a separate dining area with bench and few chairs.

Stayed in November 2022

shared bathroom!

booking.com

Stayed in November 2022

Kai helped us very much, room was very clean and tidy. There was everything we need and location was perfect for us, as two travellers. Next time we will choose Casa Esperanza again.

Stayed in November 2022

The bathroom was shared with another room and is directly between the rooms. This meant there was quite a lot of noise with the other room using the bathroom (but very minor point and okay with ear plugs).

Kai was really helpful and spoke excellent English, and it was easy to communicate with him about my arrival time etc. Everything was very clean and the room had all I needed and was bigger than I expected. Seemed good value for Switzerland! Easy to walk into town and also very close to a tram stop for getting to the train station etc.

Stayed in October 2022

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very nice team, super clean and well equipped. the hostess was very nice friendly and helpful. she helped us with info about the city like where to go and what to do. the place was very clean. well equipped. the location is very good. around the corner you find two important tram stations. the tram 1 which goes to the Basel main station SBB and the tram 3 which goes to the city center.

Stayed in November 2022

Basel as a city is a little expensive in general, but that's no fault of my hosts.

The place was comfortable and super clean. Kitchen was incredibly well stocked and Kai was very friendly and helpful. The location is great and very walkable in terms of accessing most places in the city.

Stayed in October 2022

The only very minor thing I would suggest is providing stronger bags for garbage, as they were of, well, garbage quality. ;) They were super thin and delicate and tore really easily.

Very friendly and helpful staff, some nice amenities as well. Good localization (the city centre is easily reachable on foot, not far away from bus to the airport either). Nice choice of tea too!

Stayed in October 2022

absolutely nothing.

This charming apartment was just perfect for our stay in Basel before a river cruise. it was spotless and had all the perfect amenities. It's in a quiet residential neighborhood. We sat out on the balcony each afternoon and drank wine. the apartment is a quick walk to the tram line into the old town, or it's about a 15 minute easy walk. A transportation card is included, so you just jump on trams or buses without worrying about buying a ticket. The best feature is Kai, who lives in the building and helps manage the apartment. He was amazingly helpful and was available quickly. He helped me figure out why I couldn't open the washer door (I didn't press the button labeled Tur (door)). This was a perfect apartment for our needs.

Stayed in October 2022

Perfect! I recommend this guest house.

Stayed in October 2022

The location is not close enough to the old city. It is easy to reach by tram but it is almost 20 minutes on foot. Other than that nothing negative.

The room was really big enough. The bed was large. There were beverages such as tea and coffee in the room. I really liked the room. Wifi is good enough.

Stayed in September 2022

I just stayed 1 night just for sleeping was I was really happy. Not issue at all and the action and understanding for my flight cancellation on 23rd and being flexible was quite lovely. It says a lot from them.

Esperanza House was extremely kind and understable. I really appreciate what they did. My booking with easyJet was cancel in the last moment two times and it made me feel quite stressed. I straight away contacted the property and explain the situation, asking the petition y if I could pay 1 night instead of 2 nights as planned to stay. Despite my cancellation from Gatwick, I tried to find another alternative to reach to Basel as the accommodation was paid already and I had used my holidays at work. I had to arrive at night to Lyon, then go to Geneve and from there to Basel. A long journey but that was my chance to know Switzerland. The only issue was I would miss 1 night in Basel. I explained to Casa Esperanza and they were happy to help me. They were happy to refund 1 night despite it was in the last minute because of the flight. I extremely appreciate that. I have some friends that they plan to go to Basel as well in winter. Of course, I will recommend them as it generates peace of mind. The room was quite spacious, clean and tidy. The host was very helpful and the accomodation included the transport from airport to Basel. The toilet was as well clean and nice. The location is quite good as well, Wifi worked well in the accomodation. Comparing with the hight cost of living in Switzerland, it was fair price.

Stayed in August 2022

was very hot but grateful for the fan - it’s the heatwave so understandable!

lovely house in a nice road

Stayed in August 2022

Neighborhood a tad noisy but frankly, that's negligible.

Kai and his mother are very welcoming and cheerful! The flat is large and fully equipped. We could even borrow their washing machine to wash a few items. Located nearby tramway and bus stops. A mobility card was provided to ease our moves within the city.

Stayed in August 2022

The pillows were under stuffed and very flat, not the most comfortable or supportive.

Very quiet and well kept space. The host was very thoughtful and kind. He included a basel bahn card which was us free tram rides, which was very helpful. He provided a ton of information about interesting locations and sights to see.

Stayed in July 2022

Just outside the city with easy (free) team access in a lovely neighbourhood. The apartment has all you could want - including fans as the temperature was really hot! Lovely to have a balcony too.

Stayed in July 2022

Can be noisy with other people around in the actual building, but this will only bother if you're a very light sleeper.

Central Location which is easy to reach from the train station or airport. Nice quiet area, quaint room with a lot of privacy, and very friendly staff.

Stayed in July 2022

pillows were a bit thin

location and friendly owners

Stayed in June 2022

Arrival was very welcoming. The room was clean and everything was explained. Would book again.

Stayed in April 2022

Friendly and competent host on arrival.

Stayed in June 2022

I liked everything!

Friendly and helpful owners who checked me in late in the evening. Comfortable bed, clean bathroom, tea-making facilities in the room. The location is also very nice - on a quiet street not far from a tram stop.

Stayed in April 2022

It was simple but clean and had all the amenities needed for a short stay. The centre is easily accessible from this property. Trams or even walking is doable.

Stayed in May 2022

It will be perfect if facial tissue can be available in the room.

This is definitely one of the best rooms I have had. Good quanlity good environment very clean. The bed is comfortable. My primary expectation is to have a quiet room. Yes, it is quiet. Only a little bit noise from the second floor. It does not bother me much.

Stayed in May 2022

perhaps a mini fridge?.. ;-)

The location is perfect, away from the hassle & bustle of the city center yet perfectly reachable by public transport within 10 min. The owner welcomed me in person and gave me an unlimited public transport card for my stay - so useful! He made sure I had everything I needed and gave me some useful tips on where to go and what to see. I will be back! ;-)

Stayed in April 2022