Bubenbergplatz 7, 3011 Bern, Switzerland
#39 of 43 hotels in Bern
Guests' ChoiceBased on 592 hotel reviews
7.8Cleanliness
8.3
Comfort
8.0
Location
9.5
Facilities
7.6
Staff
8.7
Value for money
7.6
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Elizabeth
United StatesNothing. Just a suggestion: aur out tge corridor to the rooms. Smells a bit like “longbstanding air” (Swiss German: “miefig”)
Location in the centre of Bern
Stayed in May 2024
Reviewed: 12 May 2024
Visweswar
IndiaClose to Bern Hbf, within 5 min. Nice street view. Room size was adequate. Stayed for two nights visiting other tourist places from Bern
Stayed in May 2024
Reviewed: 10 May 2024
Anne-
United StatesIt constantly smelled like smoke even though it was nonsmoking
The location was amazing. We were on and off trains the entire time and this made everything easy.
Stayed in May 2024
Reviewed: 9 April 2024
Barbara
IsraelNoisy Too expensive for the value
The location near the trainstation
Stayed in April 2024
Reviewed: 9 April 2024
Robert
FranceWell located, walking distance from the railway station and city center. Reasonable price for Switzerland. Able to book at short notice after change in travel plans.
Stayed in February 2024
Reviewed: 7 April 2024
Ruby
United KingdomThe staff were extremely kind & helpful
Stayed in March 2024
Reviewed: 4 April 2024
Amy
SwitzerlandThe halls smelled like smoke, and the toilet in our room didn’t work well.
Great location!
Stayed in April 2024
Reviewed: 25 March 2024
Charles
United StatesThis is an inexpensive hotel for travelers, and it exceeded expectations. I wouldn't change anything.
The room was small and basic, but it was freshly renovated with all the necessary amenities and very clean. It was quiet and the breakfast room was very nice. The location was perfect, right downtown near the station.
Stayed in March 2024
Reviewed: 24 March 2024
Ryomi
IrelandThe room assigned was at the top floor, right underneath the roof. So had a weird triangular ceiling. The room had no main room light, which made the room very dark
Fantastic location.
Stayed in March 2024
Reviewed: 14 March 2024
Laurent
SwitzerlandI think the breakfast was a bit expensive for what it actually offered
Stayed in March 2024
Reviewed: 11 March 2024
Elly
United StatesMy room was nice, in the attic, overseeing the place of the station. The bed was under the slanted roof, therefore it was hard to lean my head against a wall or another support to read while laying in the bed. An extra head support on the top of the bed would be more comfortable.
Location close to the city center
Stayed in March 2024
Reviewed: 10 February 2024
Kerry
New ZealandLocation was very central.
Stayed in February 2024
Reviewed: 9 February 2024
Christian
SwitzerlandNo parking
Excellent location
Stayed in February 2024
Reviewed: 29 January 2024
Aluisio
BrazilRemodeling is quite necessary. Water temperature would randomly vary during a shower.
Location is superb. Staff was nice. The city is gorgeous.
Stayed in January 2024
Reviewed: 21 January 2024
Dr
SwitzerlandElevator
Location
Stayed in December 2023
Reviewed: 7 January 2024
Delia
AustraliaThis is a typical hotel so if you’re looking for character you won’t find it here.
This property was easy to get to from Bern station and a 2 minute stroll to the old town.The room was large, modern and airy, it had 24 hour check in.
Stayed in January 2024
Reviewed: 4 January 2024
Andrew
United KingdomBathtub-shower was a bit weak and slightly leaky
Location and size of the room
Stayed in December 2023
Reviewed: 30 December 2023
Yuezhuang
SingaporeThere's not enough power socket in the room for 2 persons and the wire of the hot water kettle is too short and we have to place the kettle on the floor. Bed too soft.
Location of hotel is just opposite to the main station Bern Bahn and very convenient.
Stayed in December 2023
Reviewed: 24 December 2023
Eunice
SingaporeNil
Very conveient just diagonal opposite the train station, and also near supermarket
Stayed in December 2023
Reviewed: 23 December 2023
Zoe
United KingdomIt's odd that the light for the bathroom illuminates the whole room, so that someone using the bathroom in the night will wake those who are sleeping!
Super convenient location just across from the main train station. Staff was friendly and welcoming. We liked the spacious room and the breakfast (added cost).
Stayed in December 2023
Reviewed: 18 December 2023
Aw
Singaporenothing. but for people who are sensitive to traffic noise, this is near main road.
I strongly recommend this hotel, because this is the best value i can find when i am exploring Bern. Once you enter into the 'old town' area, hotel fees goes up by alot, so this is best value for the location at significant lower price you can get, and still easily walk into the old town. Its clean and convenient, great location.
Stayed in December 2023
Reviewed: 17 December 2023
Rita
BrazilNothing
The location is excellent and the hotel is clean
Stayed in December 2023
Reviewed: 10 December 2023
Stefan
SerbiaThe beds could be newer and better. Not impressive value for money.
Great location near city center and main railway station. Really clean room.
Stayed in November 2023
Reviewed: 5 December 2023
Amer
SwitzerlandPoor furniture and no lobby
Friendly staff and location , proper and cleanliness
Stayed in November 2023
Valderrobres, Spain
Chelmsford, UK
Théoule-sur-Mer, France
Hamamatsu, Japan
Blera, Italy
Hlinsko, Czech Republic
Nusa Dua, Indonesia
Aktau, Kazakhstan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content