11 Quai du Mont-Blanc, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#16 of 106 hotels in Geneva
Guests' ChoiceBased on 133 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
9.3
Value for money
7.7
Free WiFi
8.8
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End of dialog contentReviewed: 19 March 2024
Linda
IrelandLocation excellent, Concierge very efficient. All staff very friendly.
Stayed in March 2024
Reviewed: 3 March 2024
Dana
QatarNothing
Every thing amazing ..friendly staff great location..best service ever ..nice room decoration ..tasty brakefast …really I have wonderful birthday celebration …strong recommended
Stayed in February 2024
Reviewed: 25 February 2024
Lakshna
South AfricaWe loved Eveything
The breakfast was brilliant! The cheese omelet is to die for! Exceptional service ofcourse! The location was brilliant, near the lake, near all the bars and restaurants! I Loved the service, the staff were so professional, sweet and friendly ! Really Kudos to them! They made sure we had everything we needed and more !
Stayed in February 2024
Reviewed: 5 February 2024
Mansour
Saudi ArabiaThe friendly and professional team
Everything
Stayed in February 2024
Reviewed: 1 February 2024
Raimundas
United StatesN/A
Very attentive staff, delicious breakfast, very nice decor, elegant atmosfere, beautiful view to lake, great spot in town.
Stayed in January 2024
Reviewed: 24 January 2024
Mohammed
Saudi ArabiaNo swimming pool
great location and luxurious place
Stayed in January 2024
Reviewed: 21 January 2024
Nada
Saudi ArabiaRoom service some times bring the food order not correct i think maybe problem with English language
They do very good service and look after me , i was sick and bring for me a doctor many thanks , also they make for me upgrade
Stayed in January 2024
Reviewed: 20 November 2023
Nizar
Saudi ArabiaBarkay floor was covered by carpet. It makes sound when walked over it.
It’s amazing location close to every thing I need.
Stayed in November 2023
Reviewed: 19 October 2023
Zainab
QatarNothing to complain about.
Staff are friendly and location is great! We had an issue with our room and the manager was gracious enough and upgraded our room.
Stayed in October 2023
Reviewed: 24 September 2023
Abomohammed
QatarNothing
Great place to stay
Stayed in September 2023
Reviewed: 2 July 2023
Abdulmajeed
Saudi ArabiaPrice and room size in compare to the price
Location and view
Stayed in June 2023
Reviewed: 15 June 2023
Deepa
United KingdomThe only negative I have is the bathroom, the toilet was separate from the main bathroom and didn't have a hand basin.
The view from the room was beautiful and the staff were amazingly helpful in giving tips on where to go and how to get there.
Stayed in June 2023
Reviewed: 19 May 2023
Shaikha
Qatarnothing
amazing
Stayed in May 2023
Reviewed: 2 May 2023
Yuli
SwitzerlandAlexis from the reception is EXCEPTIONAL! He went on extra miles to make my friend’s stay comfortable despite of being unable to speak foreign language. Alexis made sure our extra requests like massage (as the hotel does not have in-house spa) and courier pickup as smooth as possible. Wonderful guy!
Stayed in May 2023
Reviewed: 15 April 2023
Anastasia
Denmarkcoffee was not great but it did not make our stay worse:)
we enjoyed our stay in the room with the lake view! it was modern and spacious, had a huge bathroom with a glass walk - love it:) also the staff was really professional and friendly
Stayed in April 2023
Reviewed: 1 April 2023
Rajiv
Saudi ArabiaControlling the temperature in the room was a bit of a struggle.
Location was fantastic. Hotel oozed old world charm and luxury. Staff were very attentive to our needs. The view from our room (lake-facing) was just amazing. Concierge was knowledgeable. The experience was a great start to our Swiss holiday.
Stayed in March 2023
Reviewed: 8 March 2023
Win
Myanmarsmall lifts
great location and service
Stayed in March 2023
Reviewed: 3 March 2023
Annanayun
South KoreaBreakfast
The bed was amazing comfortable and bedding was high quality.
Stayed in December 2022
Reviewed: 1 March 2023
Caroline
United Kingdomthe property was luxurious just what I like when I come away for a vacation
the ritz Carlton was a beautiful hotel
Stayed in February 2023
Reviewed: 19 January 2023
Fatma
Kuwaiteverything
Stayed in January 2023
Reviewed: 19 January 2023
Fatma
Kuwaitevery thing about the hotel was excellent amazing staff, great food, lovely people working in the hotel
Stayed in January 2023
Reviewed: 18 January 2023
Annanayun
South KoreaBreakfast
The bed was very comfortable
Stayed in December 2022
Reviewed: 28 December 2022
Seddig
FranceNothing really bothered me, but the hotel needs a little touch of renovation for the corridors and the showers which are a bit outdated
We liked everything, the location, the cleanliness, the room size and finally the staff who are the real gems of the hotel, welcoming and helpful, a special thanks to Mr Alexis for his help, if i stay again at the property it would be thanks to him.
Stayed in December 2022
Reviewed: 9 September 2022
Daleep
United Arab EmiratesThe breakfast location was amazing. Enjoyed the coffee and I am sure they can do a better job on eggs Benedict next time around. The staff were amazing of course and very friendly. :)
Stayed in August 2022
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