Boulevard James Fazy 2, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#89 of 108 hotels in Geneva
Guests' ChoiceBased on 919 hotel reviews
7.7Cleanliness
8.2
Comfort
8.0
Location
9.2
Facilities
7.4
Staff
8.5
Value for money
8.0
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Dorota
United KingdomSmall bathroom
Great views and spacious room
Stayed in May 2024
Reviewed: 19 May 2024
Karen
United StatesAbout 10 minute walk to the lake. Close to old town. Bus & tram stops were a short walking distance. Arrived in Geneva in the morning and was able to leave my luggage with the hotel until check-in time.
Stayed in May 2024
Reviewed: 16 May 2024
Nisha
CanadaThe bathrooms in the rooms are very small. almost gives the vibe of an airplane bathroom.
This hotel has a lot of character. Their rooms are spacious and comfortable. The beds are comfortable. It is a very short walk to the major attractions in the city, makes is a perfect location and value for money as compared to the other hotels around in that area. Keep in mind that their elevator actually starts from the 1st floor so you need to carry your luggage a couple of stairs before you reach the elevator but this was clearly indicated in the hotel description while booking so it wasn't a surprise for us.
Stayed in April 2024
Reviewed: 15 May 2024
Fabrice
FranceThere's not much you can do about neighbours and passers-by: cheeky dogs barked one of the nights we of our stay and I heard them! Husband slept right through though. ;)
Loved: The oriel with view over the Rhone. That was the reason I picked the hotel and chose that room. :o Wow! The ergonomic memory-foam pillows! As good as home :) The feel it’s not brand-sparkling new build and decoration that’s cost the planet a bomb. :) The shutters which gave us complete darkness for a good night’s sleep. :D The high high ceilings and the read in the bay-window in the setting sun!
Stayed in May 2024
Reviewed: 15 May 2024
Rasika
Sri LankaConvenient
Nice and simple
Stayed in April 2024
Reviewed: 14 May 2024
Bustamante
MexicoLocation is near the train station. Connectivity and attractions are not far from there. Personel was very kind and attentive. Place was clean and easy access. Thank you.
Stayed in April 2024
Reviewed: 12 May 2024
Jo
United KingdomIt is dated and the fixtures and fittings are not the most modern, but they are perfectly acceptable.
Great location and good value for money in Geneva. The room was clean and comfortable.
Stayed in May 2024
Reviewed: 11 May 2024
Julian
United KingdomRoom a little noisy (traffic). Would have been nice to have some breakfast. Bed a little uncomfortable.
No breakfast provided. Good central location and very helpful and friendly staff. Very useful free transport card provided.
Stayed in May 2024
Reviewed: 9 May 2024
Linda
SwitzerlandLocation
Stayed in April 2024
Reviewed: 7 May 2024
Visarion
RomaniaThere were a couple of aspects which we didn't like which will not prevent us choosing it again to be honest, but they should be taken into consideration. The building is pretty old and the walls are very thin, we could easily heard noise from other rooms, especially from the hallway - there are 6 rooms which have the doors in a very small hallway. Another aspect we didn't like is the light in the room and in the bathroom as well, very very weak. We couldn't shave/makeup in the bathroom. During the day there is no problem, there room is full of light from outside, but over the night it may be difficult. Lastly, I haven't noticed any recycling, I consider mandatory to do this. There was a single bin in the room, nothing selective. I let the plastic/glass bottles separate. Hopefully they do recycle.
The hotel is situated very well, at walking distance from city center and the main train station. The view from our room was amazing, straight over the river. We also had a little balcony; I think not all the rooms have one though. The room was cozy in an old building having a nice architecture. Very clean and comfortable.
Stayed in May 2024
Reviewed: 2 May 2024
Rebecca
United StatesI would recommned to travelers to bring their own soap/shampoo
View and location was perfect - restaurants, gardens and train station
Stayed in April 2024
Reviewed: 30 April 2024
Valerie
SwitzerlandTraffic noise is still heard
Very central and clean. All you need for one night
Stayed in April 2024
Reviewed: 25 April 2024
Ferit
Turkeyheating system
location
Stayed in April 2024
Reviewed: 22 April 2024
Richardaus
AustraliaThe shower needs to be fixed.
The location was perfect. The room was quite spacious and the bed comfortable.
Stayed in April 2024
Reviewed: 21 April 2024
Jacqueline
United StatesThe shower head was a bit high, it must have been installed by very tall person! but I still could reach it. The wooden floor creaked a bit and I wondered if it bothered visitors on floor below. The person at reception when I arrived was helpful but not particularly amicable.
Very clear messaging exchange with staff to know how to enter and take room. Very clean. Nice small fridge in room. View on Rhone river.
Stayed in April 2024
Reviewed: 20 April 2024
Yulianna
GermanyGood option for that price with wonderful view on the river. Several minutes of walking to the fountain. Really helpful receptionist, he gave us local advices!
Stayed in April 2024
Reviewed: 16 April 2024
Marta
United KingdomThe toilette is really too tiny you can barely move inside even if you are thin ! one bad thing is that we couldn’t charge our phone as the room just have 2 plugs ( Swiss ones ) so if you don’t have any adaptor you can’t charge it as there are no usb charge! So I suggest you to buy an adaptor. Also it was white noisy and I couldn’t sleep as the room is on the road and the neighbours were loud , when they came back late in the night they were smashing the doors and talking with loud voice , obviously the walls are very thin.
Fair price and very good location just in the city Center, at least you have your private room and toilette ! You can go walking everywhere and also the hotel provides with a free travel card for all the public transports which is very good ! The room is clean and the instructions( like codes to go in ) are very clear . Reception girl Sabrina super nice and kind she helped us with charging our phone !
Stayed in April 2024
Reviewed: 9 April 2024
Sarah
United StatesThe bathroom in one of our rooms was very small
Great location!
Stayed in April 2024
Reviewed: 8 April 2024
Stephen
United KingdomThe hotel is desperate for a freshen up.
Location great. Property was very safe
Stayed in April 2024
Reviewed: 8 April 2024
Millie
United KingdomNo reception past 3pm, key left in unlocked room
Location, large comfy bed, balcony and river view
Stayed in April 2024
Reviewed: 7 April 2024
Vasileios
United KingdomBathroom was extremely small and uncomfortable. There were no plug adapters in the room making it extremely challenging to charge all our devices.
Spacious room with great river view.
Stayed in April 2024
Reviewed: 6 April 2024
Hugh
United KingdomBathroom was separate to our room but that honestly wasn’t a big deal.
Good central location, helpful multilingual staff, clean accommodation and a pretty view from our room.
Stayed in April 2024
Reviewed: 1 April 2024
Sarka
Czech RepublicGreat location
Stayed in April 2024
Reviewed: 1 April 2024
Neil
United KingdomNot a very warm welcome on arrival. Felt like the member of staff wanted to leave for the day and we were in the way of her doing that !
Excellent location by the river in Geneva so easy to get to old town and all other attractions. For Geneva the price wasn't bad. The hotel is quirky so don't be surprised with average room and bathroom. But the view from the room was fantastic
Stayed in March 2024
Florence, Italy
Negombo, Sri Lanka
Finale Ligure, Italy
Paray-le-Frésil, France
Cumberland, USA
San Teodoro, Italy
Lanark, UK
Siracusa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content