18, rue Richemont, Paquis, 1202 Geneva, Switzerland
#46 of 108 hotels in Geneva
Guests' ChoiceBased on 1346 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
8.4
Facilities
8.5
Staff
8.8
Value for money
8.0
Free WiFi
9.8
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End of dialog contentReviewed: 1 October 2023
Nicola
SwitzerlandThe area is grotty but we knew that :). Bit gimmicky and tries perhaps too hard but just my view
Super clean, fresh feeling, warm welcome, room reasonably sized, nice coffee etc
Stayed in October 2023
Reviewed: 1 October 2023
Canary
United StatesThe hotel allow smokers to smoke right at the entry door of the hotel, and you could smell smoke in the hotel lobby.
The hotel room was very clean and the housekeeping staff did a great job in servicing our room. Our luggage was delayed for 2 days, but because of Tamires’ exceptional kindness and professionalism in handling our room service requests our stay was enjoyable. Also the hotel food at the bar was excellent, including the service we received from Michael - the food served at the hotel bar was better than any of the restaurants in the area.
Stayed in September 2023
Reviewed: 24 September 2023
Jason
United KingdomThe mini bar stocked just complimentary water
It was quiet and within walking distance of all the main museums and shops. The rooms were comfortable and very well maintained. The staff were excellent and attentive to our needs ensuring that nothing was a chore. The breakfast was very good and the layout of the breakfast area was airy and light. The barman was very professional despite my poor French and was again attentive.
Stayed in September 2023
Reviewed: 19 September 2023
Salnrob
United KingdomBreakfast was REALLY expensive at 30CHF each!
room was lovely and comfortable parking was all sorted by them, at a reasonable cost great decor in hotel
Stayed in September 2023
Reviewed: 19 September 2023
Gary
United KingdomPower points panel don’t work when you switch off lights therefore phones don’t charge!
Room
Stayed in September 2023
Reviewed: 19 September 2023
Catriona
United KingdomNo complaints
Lovely hotel great place to stay room really good and comfortable with plenty of space. Close to town and transport
Stayed in September 2023
Reviewed: 14 September 2023
Meryl
AustraliaWe loved the arty vibe, the funky décor, the in-house bar, the abundance of friendly staff who seemed super willing to help and the layout and design of our hotel room.
Stayed in September 2023
Reviewed: 13 September 2023
Stephen
United KingdomLocation
Stayed in September 2023
Reviewed: 13 September 2023
Meshal
KuwaitNothing
Excellent Location, and freindly staff
Stayed in July 2023
Reviewed: 11 September 2023
Kamal
BahrainEverything was fine
The hotel smart system was unbelievable. Excellent quality.
Stayed in September 2023
Reviewed: 9 September 2023
Cathryn
United StatesThe hotel is really cool, sleek and in usual furnishings, everything very clean. They were able to accommodate early check-in, which was very nice for us.
Stayed in September 2023
Reviewed: 7 September 2023
Amir
SpainAmazing staff and great location. Amazing interior design.
Stayed in August 2023
Reviewed: 3 September 2023
Mike
AustraliaNothing
Well positioned. Friendly helpful staff
Stayed in September 2023
Reviewed: 2 September 2023
Minh
Switzerlandatmosphere
Stayed in September 2023
Reviewed: 30 August 2023
Fredrik
NorwayLocation and staff
Staff was helpful. Aircondition
Stayed in August 2023
Reviewed: 27 August 2023
Adam
NetherlandsVery good value for money, comfortable and clean.
Stayed in July 2023
Reviewed: 26 August 2023
Michelle
LuxembourgGreat location. Super nice staff. Excellent service.
Stayed in August 2023
Reviewed: 26 August 2023
Vinodh
United StatesWe booked double rooms, but the beds were not separated, so we effectively had king beds—we were very unpleasantly surprised about that.
Great location, clean.
Stayed in July 2023
Reviewed: 24 August 2023
Hamed
OmanToilet door not sealed .. Breakfast is not in standard of 4 star (No much choices)
Room Quality .. cleanness
Stayed in August 2023
Reviewed: 24 August 2023
Philip
United KingdomMy room was next to the lift which I could hear in the morning but it didn't disturb me during the night.
The staff at the hotel were very friendly and efficient, the check in and the car parking was super quick. I had the club sandwich for dinner which was really delicious, the breakfast was also very good. My room and the bathroom was spacious, spotless and very quiet. I would definitely stay here again.
Stayed in August 2023
Reviewed: 22 August 2023
Kathryn
United KingdomWe were given a double room initially, even though I’d requested a twin. Ask the hotel staff for a free visitor transport pass, if they forget to offer it, because this gives you free travel around the city.
Nice clean hotel. Good choice for breakfast. Within walking distance of the lake and a short bus ride to the old centre.
Stayed in July 2023
Reviewed: 19 August 2023
Faisal
Saudi ArabiaOne of the receptionist was rude somehow. I would suggest a staff training to ensure that hospitality is at it’s highest levels or why would I come ?
Nice location and good hotel.
Stayed in July 2023
Reviewed: 17 August 2023
Nizar
Canadabreakfast very poor selection and quality, the fitness room got few equipment and most of them out of order.
nothing special at all
Stayed in July 2023
Reviewed: 15 August 2023
Dr
KuwaitThe AC could be better, and the lights are too dim. The bathroom is very small and the shower has the rocky floor that some people like but I found them uncomfortable.
The hotel is nice, the staff are very friendly and nice. The room is nicely decorated and fairly new, there is an ironing room in the floor which is always a bonus. There are international electricity plugs on one side.
Stayed in August 2023
Reviewed: 13 August 2023
Saleh
United Arab EmiratesThe hotel has a sizeable number of Arab residents, unfortunately, the hotel is not equipped with handheld bidet to cater the needs of this category of residents. The toilets needs renovation and management should ditch using the black colour.
The hotel sets at a prime location in Geneva, walking distance from the fountain.
Stayed in August 2023
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