18-20, rue du Cendrier, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#32 of 108 hotels in Geneva
Guests' ChoiceBased on 457 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.1
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 28 April 2024
Latifah
KuwaitMore than perfect
Stayed in April 2024
Reviewed: 25 April 2024
Yusuf
Turkeyfine enough
old building history
Stayed in February 2024
Reviewed: 11 April 2024
Alexandre
BrazilBar can have more appertizers offers , Drinks are to expensive and bar needs some music Better air conditioned in the rooms
Location Room Cleaness Breakfast
Stayed in March 2024
Reviewed: 11 April 2024
Daria
United StatesThis hotel is very clean, in a good neighbourhood (close proximity to four seasons hotel and the lakefront ), and the interior design is superb. Staff is super nice, polite, and helpful. I will be back and I will recommend to friends and family. Nice stay overall for a very reasonable price in Geneva.
Stayed in April 2024
Reviewed: 9 April 2024
Kevan
United KingdomLocation, staff and decor are great
Great location and well setup hotel. Lovely place to stay and great staff
Stayed in April 2024
Reviewed: 19 March 2024
Shathabeitawi
United Arab EmiratesThe hotel is located in a great neighborhood, bus stops are ~5 minute walk, the Geneva Bus Station is 3 minutes walk, and the train station is 10 minute walk. It is also 2 minute walk from the lake with a lot of restaurants surrounding it. The staff were amazing and very helpful, always ready to answer any questions, I didn't face a single hassle while staying there. And on top of that, on my birthday, they left me a beautiful present in the room!
Stayed in March 2024
Reviewed: 18 March 2024
Antonios
GreeceBathtub is slippery and small. Modern ones have striated antislip design
Very centrally located
Stayed in March 2024
Reviewed: 8 March 2024
Jamie
AustraliaThe sauna would be better left on to avoid waiting for it to heat up, it took 30 mins to get to proper temperature while we were sat in it.
Room was spacious and clean, the breakfast was excellent
Stayed in March 2024
Reviewed: 2 March 2024
Adrien
SwitzerlandNothing comes to mind, it was really great.
Beautiful lobby/lovely hotel overall, staff very welcoming and very helpful. The location is ideal, central but yet very calm at night. We also very much appreciated the nice small attentions towards us and our baby, they've notably offered some nice soaps/creams, we found it really sweet!
Stayed in March 2024
Reviewed: 26 February 2024
Dragos
MauritiusGreat location, clean & relatively spacious room (for Geneva!), friendly staff. Can't beat this in Geneva in terms of value for money. will return.
Stayed in January 2024
Reviewed: 24 February 2024
Kelly
AustraliaWe were next to the cleaning staff's offices which could get a little noisy. The rooms are a little dated, but still excellent.
Staff were friendly and provided excellent service. Rooms were large and comfortable, and there were great restaurants within walking distance from the hotel.
Stayed in February 2024
Reviewed: 23 February 2024
Noor
KuwaitNothing
The customer service is spectacular !! The hotel is very clean with great location.. and I promise you will sleep like a baby.. amazing comfy beds 👍🏽
Stayed in February 2024
Reviewed: 13 February 2024
David
United KingdomPrice, sadly it’s Geneva and prices are high!
Very nice hotel and rooms are lovely, beds superb with nice linen. Food excellent and staff very helpful
Stayed in February 2024
Reviewed: 5 February 2024
Marcus
United KingdomMattress could do with renewing.
Excellent location. Staff were great. Great cocktails from the bar to 😛
Stayed in February 2024
Reviewed: 23 January 2024
Ian
United KingdomPoliteness of staff + welcome
Stayed in January 2024
Reviewed: 18 January 2024
Marina
IrelandAmazing hotel, centrally located, fantastic staff, rooms are comfortable and have everything one may need for a great stay.
Stayed in January 2024
Reviewed: 16 January 2024
Fatma
KuwaitBathroom toilet smell bad and the room needs vanity mirror Towels and bedsheet smells not fresh
Location , design
Stayed in January 2024
Reviewed: 7 January 2024
Simone
South AfricaThe lady who assisted us with check in was a trainee. The reception was full of people checking in and there was no additional staff to help her with the demand. Showers overflowed out of the bath which was not great.
Location is PERFECT! The staff were friendly and it was a great stay in Geneva. Breakfast was delicious and there was a lovely variety for the whole family.
Stayed in December 2023
Reviewed: 3 January 2024
Sizen
TurkeyBathroom has a little awkward design.
Location was great. Hotel is very comfortable and clean.
Stayed in December 2023
Reviewed: 30 December 2023
Ruba
United Arab EmiratesThey upgraded us to a very nice 2 floors room :)
Amazing location and cozy hotel! Lovely staff!
Stayed in November 2023
Reviewed: 21 December 2023
Eleanor
United KingdomExcellent hotel for the city, the staff were incredibly friendly and helpful. The breakfast was fantastic if a bit expensive but worth it! Great location for the city centre.
Stayed in November 2023
Reviewed: 17 December 2023
Hayley
United KingdomThe rooms are a little dated, could be improved to look a little fresher and modern.
The location was brilliant for us to visit the Christmas market.
Stayed in December 2023
Reviewed: 16 December 2023
Naif
Saudi ArabiaFrom the check-in until the check-out was a lovely place because of their staff i feel like home , i would like to express my sincere appreciation for your staff and employees in the reception and the lounge for their kindness and support , last not least i wouldn't say goodbye , see u soon in Feb . Regards,
Stayed in December 2023
Reviewed: 15 December 2023
Sakine
TurkeyThe carpet floor doesn’t look clean. Lighting wasn’t sufficent in the room. They can put water in the room daily.
The location is perfect, close to the lake and 5 min walk to Cornavin station. Breakfast menu needs more green and cheese selection. The signature room was ok for 3 of us. We loved the shower.
Stayed in December 2023
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