Ruelle Des Chevaliers, 1663 Gruyères, Switzerland
#6 of 11 hotels in Gruyères
Guests' ChoiceBased on 260 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
9.4
Facilities
7.7
Staff
9.2
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 13 May 2024
Elisa
United KingdomThe room (24)was too small with very small windows. We were not able to enjoy the view of the surroundings from the room.
The hotel is very well located. The view is amazing and the breakfast was very good.
Stayed in May 2024
Reviewed: 28 April 2024
Audrey
AustraliaBeds and pillows were uncomfortable, and bathroom was a bit too old and small
Location and breakfast buffet
Stayed in April 2024
Reviewed: 1 April 2024
David
SwitzerlandThe extra charge for the second person was very high It should not make such a huge difference in price because the second person did not "cause" them more costs, the expenses within the room itself stay the same, so I think it is not justified to charge me 50 franks more for that
Nice traditional room Nice view Nice facilities like sauna and hammam Good location next to Gruyeres
Stayed in January 2024
Reviewed: 4 March 2024
Samantha
SwitzerlandN/A
Everything was amazing...from our greeting at reception to check-out...the staff were incredibly friendly, helpful and welcoming. Our room was lovely - comfortable and clean with a stunning view of the mountains and the castle :) Wellness Facilities were excellent and breakfast was tasty with an amazing variety. The hotel is in a great location with only a few minutes walk to the beautiful little village of Gruyeres. We loved our stay and would highly recommend!
Stayed in March 2024
Reviewed: 22 December 2023
Travelers
United KingdomLocation was excellent. The hotel and room was very warm which was much appreciated as the temp outside was freezing. The staff were very helpful in answering any queries.
Stayed in December 2023
Reviewed: 21 October 2023
Sarah
United StatesThe interior was very old and needed a refresh.
Adorable hotel but the rooms needed updating. The hotel restaurant seemed to be the best part.
Stayed in October 2023
Reviewed: 15 October 2023
Bernd
FranceThe rooms, although very clean, would benefit from a makeover of their interior decoration.
The staff is extremely friendly. The breakfast buffet offers a vast variety of choices. The location is ideal, within 5 minutes walking distance from the center. The hotel is isolated from the stream of tourists and the public car park by a little hill and is therefore absolutely quiet. The rooms with balcony have a view of the mountains and of a deer park.
Stayed in October 2023
Reviewed: 11 October 2023
Oxana
SwitzerlandThe chose for breakfast very good. Location also very good as it was not exactly in the center, but few minutes walk that gave an extra silence to the hotel. The view from the terasse was just amazi g
Stayed in October 2023
Reviewed: 3 October 2023
Rosemarie
AustraliaMosquitoes when windows open overnight
Location and very in keeping with the atmosphere
Stayed in October 2023
Reviewed: 1 September 2023
Pavel
SpainThey ask me to pay tourist tax twice. Its not a problem to pay 12€ more, but when I see its included in my invoice from Booking its weird to ask me to pay this again.
Location and the restaurant.
Stayed in July 2023
Reviewed: 27 August 2023
Dehaven
United StatesLack of access to morning real coffee, not powered Nescafé in hotel room.
Breakfast was fine but not 20 SFr per person. Would have liked to have access to a morning coffee service without having to pay for the full breakfast.
Stayed in August 2023
Reviewed: 25 August 2023
Hector
MexicoOur original family room had a problem with the light and they had to change us into two separate rooms. Both our rooms were extremely hot and without A/C, our room had a ventilator but my son’s room didn’t even have a ventilator and had no bathroom . We had to leave our door unlocked so he could use our bathroom
It’s location, the restaurant has a fantastic view and good food, also the staff at the restaurant were exceptional and went out of their way about helping us with a problem with our room after the hotel staff was gone for the day. Breakfast was good
Stayed in August 2023
Reviewed: 23 August 2023
Rout
Netherlandsthe weather was hot and no screens on windows so we were eaten by mosquitoes in our sleep. AC, window screens or mosquito nets would have been great.
the view is unprecedented and amazing. Old-world charm and cozy setting feels so authentic and nostalgic
Stayed in August 2023
Reviewed: 19 August 2023
Сергей
RussiaBreakfast is not included in the accomodation
Great view from the room, nice bathroom and comfy beds. Food at breakfast was amazing
Stayed in August 2023
Reviewed: 14 August 2023
Tobin
United StatesRight at the edge of town with a beautiful terrace.
Stayed in August 2023
Reviewed: 12 August 2023
Maria
SwitzerlandTop noisy, at midnight and 7 AM, otherwise we love it
Stayed in August 2023
Reviewed: 9 August 2023
Héctor
SpainYou can take the breakfast on a terrace with wonderful views to the mountains.
Stayed in July 2023
Reviewed: 1 August 2023
Lauren
AustraliaThe room is quite small.
Breakfast & dinner was great & the view on the patios exceptional!!
Stayed in July 2023
Reviewed: 29 July 2023
Robin
United StatesThe staff at the restaurant didn't speak English well so I didn't get what I was hoping to teceive.
The view was amazing and hotel staff was great. Location to town was very close. Great that they had a fan in the room, as it was very hot out.
Stayed in July 2023
Reviewed: 9 July 2023
Veronika
Czech RepublicVery small room, very hot in summer - no air conditioning
Great location, friendly staff
Stayed in July 2023
Reviewed: 20 June 2023
Matthew
United StatesEverything was great, no complaints.
Great location! The staff was very helpful and kind. This hotel has great character and charm. The free parking was a great bonus as well. Very conveniently located to historic Gruyeres.
Stayed in June 2023
Reviewed: 21 May 2023
Jean-philippe
SwitzerlandOur rooms were a little bit small, but these were the last available ones. There are also larger rooms at the property.
Great location within the very scenic village of Gruyeres. Great breakfast with excellent freshly prepared food. Very nice views over the Gruyeres castle and the beautiful nature around. there is a brand new conference center and wellness that we did not try out.
Stayed in May 2023
Reviewed: 4 May 2023
Prosenjit
FranceThe bed & the pillows were too soft for our liking.
Great location right at the gate of the mediaval town. Rooms are spacious with nice views, decoration is rustic & goes with the theme. Have parking space if you are coming by car. They have a nice restaurant on site, the staff was friendly & helpful. We had a lovely time.
Stayed in May 2023
Reviewed: 1 May 2023
Nomita
SwitzerlandIt's Switzerland, so a bit pricey for what you get. The church bells rang on a Sunday at 7h00, so if you want to sleep in that might be tricky. This is obviously nothing to do with the hotel.
The location was beautiful, very central to the entrance of the Medieval town of Gruyères, the staff were incredibly friendly. Easy to access on train/bus, no need of car. Lovely views of mountains.
Stayed in March 2023
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