Museggstrasse 2, 6000 Luzern, Switzerland
#51 of 77 hotels in Luzern
Guests' ChoiceBased on 1048 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.7
Staff
8.9
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 18 October 2023
Han
TaiwanI like clerk's service, they are so friendly.
Stayed in September 2023
Reviewed: 17 October 2023
Barbara
United StatesNo air conditioning! We were there during a heat spike and there was no way to feel comfortable in the room until late evening.
Great location -- away from traffic and noise. Also, the local buses ran right outside the front door.
Stayed in August 2023
Reviewed: 16 October 2023
Cambaliza
PhilippinesNothing
Very near the shops and sites to visit
Stayed in October 2023
Reviewed: 14 October 2023
Jorge
United StatesHaving Air conditioning in the room, at least if we had a bigger fan would have made it more enjoyable
We really enjoyed the location.
Stayed in September 2023
Reviewed: 13 October 2023
Yuxuan
ChinaI like the balcony. The room is not too small. We have enough space to put our luggage. The staff was good. They offered us chocolate as souvenir when we checked out.
Stayed in September 2023
Reviewed: 7 October 2023
Heather
New Zealandno air conditioning, but having the window open to cool down the room, wasn't an option, as very noisy outside on a Friday night. Thursday was ok and quiet. Nice rooms
Locality was great. Friendly helpful staff.
Stayed in October 2023
Reviewed: 7 October 2023
William
United StatesCould be cleaner. No frills and a bit small in space.
Easy check in and checkout. Very convenient to the grocery stores and Lion Monument.
Stayed in October 2023
Reviewed: 7 October 2023
Eileen
United StatesNo air conditioning. Not a problem when we were there but it could have been horrible with hot weather. Need new pillows
Breakfast was very good. Wonderful variety of food
Stayed in October 2023
Reviewed: 6 October 2023
Ashley
United StatesRooms were too hot. Water in shower would go from cold to very hot back and forth when showering
Good location
Stayed in October 2023
Reviewed: 5 October 2023
Arnab
CanadaRoom temperature Bathroom space is bit less Lighting can be improved
Cordial Staff Behavior Allowed early check in and late check out Clean Location is great just 2 stops from main station
Stayed in October 2023
Reviewed: 3 October 2023
Valtingojer
Switzerlandthe room was very small (1 single bed) but perfect for me and for my only 1 night;
- Hotel de la Paix of Lucerne very cozy and well located, good breakfast and very kind personell
Stayed in September 2023
Reviewed: 1 October 2023
Kiran
IndiaNothing
Great location, 2 minutes from the lake, 2 stops from the train station.
Stayed in September 2023
Reviewed: 29 September 2023
Shane
AustraliaGreat location and breakfast, friendly helpful staff Sizeable balcony but nowhere to sit but concrete floor Modern bathroom but very thin towels Farewell chocolate bar but Migros budget milk chocolate (why bother?)
Stayed in September 2023
Reviewed: 28 September 2023
Jill
United StatesThe bathroom was tight in our room. Very little space between the toilet and bath.
The location was great. Friendly staff. Easy parking. A great cafe across the street and a grocery store around the corner.
Stayed in September 2023
Reviewed: 28 September 2023
Peter
United KingdomLocation excellent. Attached restaurant also really good for evening meal
Stayed in September 2023
Reviewed: 28 September 2023
Boarder1945
CanadaThe weather !
It is a good location a short walk from the Lake Lucerne. They have a restaurant on the main floor for dinner. The food was good but expensive but that is Switzerland ! Unfortunately the weather was rainy but we did manage to get in a lake tour.
Stayed in September 2023
Reviewed: 25 September 2023
Peter
AustraliaRoom a bit noisy due to fronting the road, wouldn't want to stay there in summer when you'd need the window or door open as there is no aircon..
Very good location, close to shops, bus to train station, Lion monument, lake cruises, Old Town etc
Stayed in September 2023
Reviewed: 24 September 2023
Diane
United StatesNothing major. elevator broke down when we were checking out and we had to walk down six flights.
Spacious family room flat with kitchen and large living area. The balcony provided a view of the Alps and Mount Pilatus. Close to lake and river.
Stayed in September 2023
Reviewed: 24 September 2023
Patricia
AustraliaIt would have been good to have a kettle and a small fridge in the room, but being able to ask the restaurant to assist was a satisfactory workaround.
The room was very comfortable and a good size. Beds were comfortable. We were able to get hot water for a cup of tea in the restaurant. There were 2 bus lines super close to the hotel which went to the main train station. There are cafes in east walking distance, and it is not far from the famous bridges. There is an elevator which was great as we were on the third floor. Reception staff were helpful and informative. And they cheerfully provided extra assistance with luggage and access to the safe when needed
Stayed in September 2023
Reviewed: 24 September 2023
Linda
AustraliaNo air conditioning so had too have the window open . Street quite noisy with traffic
Location, cleanliness
Stayed in September 2023
Reviewed: 20 September 2023
Cecelia
United StatesThere was no air conditioning in the hotel and there was a heat wave; thus it was quite uncomfortable. They did provide a fan which was helpful.
Room was clean. The size was satisfactory. Breakfast was good. The staff were wonderful and extremely helpful. Ice water was available in the lobby. The water from the spigot in the room was great - very cold! The location was perfect.
Stayed in August 2023
Reviewed: 17 September 2023
Terry
United StatesWith the windows open partying youth down below well into the night.
Location, breakfast.
Stayed in September 2023
Reviewed: 16 September 2023
Sam
PhilippinesCeiling fan wasn't working
Good location, 10-15 mins from train station Clean room & bathroom
Stayed in September 2023
Reviewed: 15 September 2023
Arheely
SwitzerlandThe breakfast is very basic and the room as well. The price is definitely not matching what they offer. It’s overpriced
Location is great, very close to the city center, shops and public transportation. Close to my workplace, so very convenient
Stayed in September 2023
Reviewed: 12 September 2023
Lyndall
AustraliaNo aircon, very basic and hot with just one pedestal fan for 3 people
Position
Stayed in September 2023
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