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Reviews of Island Sands Resort 3 stars

Maalaea, HI 96793, United States

#3 of 4 hotels in Maalaea

Guests' Choice

Review score

Based on 32 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.9

  • Facilities

    7.2

  • Staff

    6.9

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 November 2023

    8.0
    Loved hearing the waves and observing the shifting light and colorsf
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Had all that we needed

    location

    Stayed in November 2023

  • Reviewed: 23 October 2023

    7.0
    The one good thing was the closeness to the Ocean Center and the turtles that came to shore.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast would have been great. But the problems were slippery bathtub, no ADA shower, ants on counter top by coffee maker, toaster. And we were expected to take out our own trash when we were being charged over $300 cleaning fee. For that amount, I expected better. And one light bulb was not functioning over the dining area. Also the parking space was far from the unit. Had to walk far in the rain.

    No breakfast was included.

    Stayed in October 2023

  • Reviewed: 5 October 2022

    8.0
    conveniently located space. with great ocean views, sunsets and sunrises.
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    nothing not to like. but would have loved some improvements on the AC front. It would get hot and humid at night. A couple of the table fans didn’t work. The ancient PC in there needs to be retired. there was no cable TV. but none of the above mentioned were absolute deterrents. I still had a good stay.

    location and view was great.

    Stayed in October 2022

  • Reviewed: 27 July 2022

    8.0
    It was overall a comfortable stay with such a beautiful view of the ocean.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The location was amazing. We had a beautiful ocean view and had the luck to see so many sea turtles.

    Stayed in July 2022

  • Reviewed: 24 March 2022

    6.0
    We did have a good time while @ Island Sands resort
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 8 nights

    There were not many restaurants to eat at. There were not any groceries stores close to buy food. Pretty far from social activities and to nicer beaches. Room sliding glass door was broken as well as screen in 208 so we couldnt have door open for fresh Ocean breezes.

    The view and property were nice. Pool was good. Easy to property from airport.

    Stayed in March 2022

  • Reviewed: 18 January 2022

    7.0
    Great location & clean, but the property is ageing and unnecessary disturbance by management for pest control.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    broken floor tiles in kitchen & cabinet face board fell on my wife’s foot? Mid week the manager unexpectedly knocked on the door around 10:00 am to inform us that the pest control company was here to spray our unit? Pest control is something to be done while vacant! So that you do not disturb occupants, that are there for 7 days only!

    Great location, clean & organized. plus the swimming pool was very nice.

    Stayed in December 2021

  • Reviewed: 11 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 6 nights

    Check-in time too late Checkout time was too early - we were rushed.

    All of the above

    Stayed in October 2021

  • Reviewed: 20 August 2021

    6.0
    it was an easy access to the beach though far from all activity spot. parking lot was at distance
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 5 nights

    beds, pillow sheets, floors carpet was dirty

    sea seeing from patio

    Stayed in August 2021

  • Reviewed: 11 August 2021

    7.0
    Excellent location, good space with in-unit kitchen and laundry; could use some improvements.
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Kitchen appliances- 2 left burners didn’t work, dishwasher dirty, torn pillowcases (linens)

    Great location, 2 bedrooms, kitchen, in unit laundry

    Stayed in August 2021

  • Reviewed: 1 April 2024

    3.0
    Overall average place to stay
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 5 nights

    The unit was very dated. The listing said that the unit had A/C. However, it was a window unit, and the air never reached the master bedroom which made it very hot to sleep in. The property was not very child friendly. The pool is extremely small, and the beach is very rocky. Also, the property management team onsite was not very friendly.

    The location and view were wonderful. Liked that this unit was ground floor and had a beach view.

    Stayed in March 2024

  • Reviewed: 21 January 2024

    4.0
    Needs work
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Broken mirror on lanai, grout on floor and carpets dirty, screen door unusable, no baseboards, mop stains on walls, ac only works marginally, kitchen sink corrosion, 2, broken glasses in cabinet, track lighting, 1 out. Really needs updated and repairs.

    Welcome, gift Ocean view Koi pond outside door. Easy walk to Marina

    Stayed in January 2024

  • Reviewed: 24 October 2023

    9.0
    Beautiful sea view and great location mid island make this a great option for visiting Maui.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    Minor adjustment as we are used to air conditioning and it was warmer than usual. The airflow from the air conditioner was great for the living room but didn't reach the bedroom and the return air heated up the balcony so we seldom used it and mostly opened up the unit to the breezes.

    This property is a great value in Maui. It has a very easy check-in and the overall stay was wonderful. We loved the nice touch of the Hawaiian goody bag which had things we really enjoyed trying and were helpful. The unit was well stocked and the space and property were well maintained. It is a bonus when you can both see and hear the ocean from your unit.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    2.0
    Very poor
    • Business trip
    • Couple
    • Apartment with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Need renovation very crowded hard to close and open some doors old furniture not close to beach

    Location and sinary

    Stayed in October 2023

  • Reviewed: 1 August 2023

    9.0
    great location
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 9 nights

    no complaints

    the view and location

    Stayed in July 2023

  • Reviewed: 26 May 2023

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The garbage disposal didn’t work and reported it but no one came to repair it.

    The view from the lanai. The up to date decor.

    Stayed in May 2023

  • Reviewed: 9 October 2022

    10
    great view great for couple good value
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 6 nights
    • Submitted via mobile

    clean great view

    Stayed in October 2022

  • Reviewed: 14 August 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Unit was not ocean facing as was advertised on the site! I spent the first two days talking to vacasa customer service trying to find a different property. While they were responsive and ended up reimbursing for the disappointment and for spoiling the vacation, I would not book in island sands resort again.

    Stayed in August 2022

  • Reviewed: 28 July 2022

    1.0
    Had a three night reservation. We left after one night and went to other resort.
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Falsified information on air conditioning. only living room had air.

    not much

    Stayed in July 2022

  • Reviewed: 16 February 2022

    9.0
    Overall it was wonderful to see and hear the ocean just outside our door. We were supplied with everything we needed to
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The mattress on the sofa bed was horrible. Springs were nearly bare….. slept on the floor.

    Easy check in. Ground floor with patio! Fabulous ocean view. very well stocked kitchen and extra linens!! Wonderful beach right next door!

    Stayed in February 2022

  • Reviewed: 24 November 2021

    1.0
    don’t stay at island sands
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted via mobile

    we didn’t like about this place is the people they are rude, nosy, and find things to complain about they don’t keep to them selfs. The staff is rude as well plus after 12 pm no one is in the office but if they have something to complain about they will call you on your stay. They made me and my family very uncomfortable and not welcome especially for the amount of money we paid to stay at that resort just because we were a big group. Everything they found wrong was some how towards us because we stood out. If I new my stay there was going to be this uncomfortable I would have spent my hard earned money and time somewhere else.

    The location, The rooms, The view

    Stayed in November 2021

  • Reviewed: 30 October 2021

    9.0
    Comfortable and great location
    • Leisure trip
    • Group
    • Two Bedroom Apartment
    • Stayed 3 nights

    Problem with TV but was corrected.

    No breakfast

    Stayed in October 2021

  • Reviewed: 25 October 2021

    9.0
    place amazing agente very professional
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    bathrooms toilet kind dirty

    place amazing

    Stayed in October 2021

  • Reviewed: 22 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights

    - Beds appeared clean but itchy. - Swimming pool was not available most of the time. - Checkout time inconvenient.

    location

    Stayed in August 2021

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 25

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