Museggstrasse 2, 6000 Luzern, Switzerland
#51 of 77 hotels in Luzern
Guests' ChoiceBased on 1069 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.7
Staff
8.9
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 28 October 2023
Marcelo
Brazil- Old bathroom
Great location! Friendly staff! Nice restaurant at the hotel!
Stayed in October 2023
Reviewed: 27 October 2023
Robert
PhilippinesI didn't take the breakfast because 20 Francs was too expensive for me. There was also major road construction when I stayed and it took place right under my room, but the soundproofing helped dampen the noise to "not so loud" levels. My real nitpick is the way their heaters work. I get cold easily if temps are below 20C, and their installed heater seems to only run at below 17C. It's why I had to request for a portable heater. You can always wear something thick to sleep, but I'd rather sleep with one layer.
Location was best. Near all that you could need: Supermarket, fastfood, shops, designer brands, bus to the train station. They also provided a mini heater and kettle upon request. Bed super comfy. Shower was on the small side, but good enough to get things done. Good water pressure, too, and it got warm quick. Many towels to use + many places to hang your clothes. I like the terrace as it offered a good view and the sound proofing was nice. You can also probably borrow an umbrella, but I didn't need to as I had my own. Overall size of the room was just enough for me + two big bags. I also got some decent ground workouts done, though in a really tight space.
Stayed in October 2023
Reviewed: 26 October 2023
Desiree
United StatesThe room was small and no air con.
We stayed here for one night. The location is ok as it is a 15 minute walk from the train station and relatively easy to get to most of the attractions. The staff at reception were friendly and helpful. The room was clean but small and no air con. Hotel staff was very kind to provide us a 2nd fan.
Stayed in September 2023
Reviewed: 23 October 2023
Abernathy
United StatesClean, great location , helpful staff
Stayed in October 2023
Reviewed: 22 October 2023
Robin
United StatesThe hotel is centrally located with many restaurants, shopping and sights nearby. We walked .07 from the train station and found the hotel easily. The staff was welcoming and our room was spacious with a beautiful view of the city. We were on the 5th floor that was accessed by a small elevator. The breakfast buffet was located in the hotel’s unique restaurant and included great selection, cappuccino machine and staff on duty to assist. White tablecloths, fresh baked bread and with homemade elderflower jelly was a nice touch. Definitely great value and would stay there again.
Stayed in October 2023
Reviewed: 21 October 2023
Vrushali
IndiaThe bathroom is a bit small but the room makes up for it, 2 twin beds and 1 single bed. Really spacious for a hotel with a great location.
The location was amazing, very close to the Luzern station. Since early check-in wasn't possible, they stowed away our luggage and had it sent to the room once the room was ready while we had a sightseeing day. The front desk ladies were super helpful.
Stayed in October 2023
Reviewed: 21 October 2023
Maaike
NetherlandsWithin walking distance of the city centre. Staff was really nice and spoke good english.
Stayed in October 2023
Reviewed: 18 October 2023
Han
TaiwanI like clerk's service, they are so friendly.
Stayed in September 2023
Reviewed: 17 October 2023
Barbara
United StatesNo air conditioning! We were there during a heat spike and there was no way to feel comfortable in the room until late evening.
Great location -- away from traffic and noise. Also, the local buses ran right outside the front door.
Stayed in August 2023
Reviewed: 16 October 2023
Cambaliza
PhilippinesNothing
Very near the shops and sites to visit
Stayed in October 2023
Reviewed: 14 October 2023
Jorge
United StatesHaving Air conditioning in the room, at least if we had a bigger fan would have made it more enjoyable
We really enjoyed the location.
Stayed in September 2023
Reviewed: 13 October 2023
Yuxuan
ChinaI like the balcony. The room is not too small. We have enough space to put our luggage. The staff was good. They offered us chocolate as souvenir when we checked out.
Stayed in September 2023
Reviewed: 7 October 2023
Heather
New Zealandno air conditioning, but having the window open to cool down the room, wasn't an option, as very noisy outside on a Friday night. Thursday was ok and quiet. Nice rooms
Locality was great. Friendly helpful staff.
Stayed in October 2023
Reviewed: 7 October 2023
William
United StatesCould be cleaner. No frills and a bit small in space.
Easy check in and checkout. Very convenient to the grocery stores and Lion Monument.
Stayed in October 2023
Reviewed: 7 October 2023
Eileen
United StatesNo air conditioning. Not a problem when we were there but it could have been horrible with hot weather. Need new pillows
Breakfast was very good. Wonderful variety of food
Stayed in October 2023
Reviewed: 6 October 2023
Ashley
United StatesRooms were too hot. Water in shower would go from cold to very hot back and forth when showering
Good location
Stayed in October 2023
Reviewed: 5 October 2023
Arnab
CanadaRoom temperature Bathroom space is bit less Lighting can be improved
Cordial Staff Behavior Allowed early check in and late check out Clean Location is great just 2 stops from main station
Stayed in October 2023
Reviewed: 3 October 2023
Valtingojer
Switzerlandthe room was very small (1 single bed) but perfect for me and for my only 1 night;
- Hotel de la Paix of Lucerne very cozy and well located, good breakfast and very kind personell
Stayed in September 2023
Reviewed: 1 October 2023
Kiran
IndiaNothing
Great location, 2 minutes from the lake, 2 stops from the train station.
Stayed in September 2023
Reviewed: 29 September 2023
Shane
AustraliaGreat location and breakfast, friendly helpful staff Sizeable balcony but nowhere to sit but concrete floor Modern bathroom but very thin towels Farewell chocolate bar but Migros budget milk chocolate (why bother?)
Stayed in September 2023
Reviewed: 28 September 2023
Jill
United StatesThe bathroom was tight in our room. Very little space between the toilet and bath.
The location was great. Friendly staff. Easy parking. A great cafe across the street and a grocery store around the corner.
Stayed in September 2023
Reviewed: 28 September 2023
Peter
United KingdomLocation excellent. Attached restaurant also really good for evening meal
Stayed in September 2023
Reviewed: 28 September 2023
Boarder1945
CanadaThe weather !
It is a good location a short walk from the Lake Lucerne. They have a restaurant on the main floor for dinner. The food was good but expensive but that is Switzerland ! Unfortunately the weather was rainy but we did manage to get in a lake tour.
Stayed in September 2023
Reviewed: 25 September 2023
Peter
AustraliaRoom a bit noisy due to fronting the road, wouldn't want to stay there in summer when you'd need the window or door open as there is no aircon..
Very good location, close to shops, bus to train station, Lion monument, lake cruises, Old Town etc
Stayed in September 2023
Reviewed: 24 September 2023
Diane
United StatesNothing major. elevator broke down when we were checking out and we had to walk down six flights.
Spacious family room flat with kitchen and large living area. The balcony provided a view of the Alps and Mount Pilatus. Close to lake and river.
Stayed in September 2023
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