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Reviews of Swiss Star Zurich Airport - Self Check-In

Obstgartenstrasse 22/24, Kloten, 8302 Kloten, Switzerland

#12 of 12 hotels in Kloten

Guests' Choice

Review score

Based on 2015 apartment reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    8.0

  • Facilities

    6.9

  • Staff

    6.6

  • Value for money

    7.4

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 22 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn't very clean, and the room clearly needed some maintenance. The pictures shown must be very old.

    Very close to the airport.

    Stayed in March 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There could have been soap at least in the bathroom, but otherwise we were satisfied

    Close to the airport, super clean, really quiet, a really comfy bed

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillows were uncomfortable, sink drain was clogged

    Close to airport (short bus ride)

    Stayed in May 2024

  • Reviewed: 16 May 2024

    6.0
    Its value for money but needs some upgrades
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights

    1) Since i booked the hotel through booking.com , I did not receive a confirmation email from Swiss star. This was a problem as I did not receive a form and since I did not fill the form , I did not receive a code. In the end it was sorted out. 2) Parking was a challenge and since there was no electric charging in the hotel , we had to always search for charging.

    The location was good. It was value for money

    Stayed in May 2024

  • Reviewed: 15 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The hosts was disgusting to us, they were rude and blame us for taking away bread from the breakfast and They whitened our faces. Besides of this, everything was pretty good

    Great location Big and comfortable room

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really hard checkin, we’ve arrived around midnight and after 40 min our code finally worked… then around 8 am we’ve had false fire alarm…

    Good price to value, close to the airport, clean

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Simple no frills but had a fridge and iron and around the corner a great restaurant. Cheap and did the job.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Bed wasn’t that comfortable and the pillows were horrendous. Check in was a bit of a challenge as we were helping several guests outside trying to get in.

    Close to a fabulous restaurant, it had an iron and fridge!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    For a first-timer tourist to Zurich, I had a bit of a challenge and had to rely on an unknown person to assist before I gained entrance to the facility. At least someone to assist at the facility is important for first-timers.

    The closeness of the facility to the airport. Its ambience was not bad

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night

    Pay attention if you're getting here with your own car. We asked for a parking reservation the day before our arrival and nobody replied. We wrote again to the support once we arrived asking for infos about the parking and we never got a reply.

    Good place if you need a room just for a night or two maximum. The airport is just one minute away and the rooms are cozy even if they're provided with the essential stuff. There is a cooking spot which can be helpful!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Convenient to airport and quiet place to rest before an early morning flight.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I was promised an upgrade to a studio and had brought food and beverage with me as I expected to have access to dishes and cutlery. However, that was not the case and I had no cups or any facility to eat/drink. It was just a standard one bedroom.

    Key pick up and location of hotel to access airport was good. Access to the building was easy.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Instruction, sound from next apartment

    Location

    Stayed in April 2024

  • Reviewed: 27 April 2024

    6.0
    Ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No cup or glass to drink from, no kettle Access NOT was as easy as described… others also were confused

    Close to airport, late check in available.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Heater look like not working

    Clean and Distance

    Stayed in April 2024

  • Reviewed: 23 April 2024

    6.0
    High price , but close to airport
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    In other central european countries this property should cost around 30€ and not more than that, just because its Zurich you pay extremely high.

    Very clean bathroom and comfy bed. We like automatic check in.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Might be difficult to open the entrance door bcs of issue with entering the pin

    Staff is friendly and helpful, but you don't really see them often because there is no reception, big room, clean

    Stayed in April 2024

  • Reviewed: 18 April 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rather austere

    It was very well priced

    Stayed in March 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The parking is extra, which I wasn't aware of at the time of booking - this could be made a bit clearer. Also it was a bit of a back and forth booking the car park. They ask for my credit card details, which I don't like to send via email - they could set up a different payment system for that to make it more convenient.

    The room was very clean and the beds were comfortable. We had a very quiet night before going to the airport early in the morning. Around the corner (3min walk) there is a bus station ("Zum Wilden Mann") that takes you to the airport in 3 stops. A lot of bus lines are frequently leaving from there. The owner of the little bar, outside the apartment house, was very very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Seems to be close to the airport but difficult to find walking track due to roadworks and barriers. It is Switzerland, don't expect luxury for the price

    Self check in is a good option for late arrivals. Otherwise no fireworks

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    Not all pairs sharing a double bed -whether couples or small siblings - like sharing a double blanket. Plus, these were too thin. The entrance code procedure is easy, but beware that there are two entrances - nos. 22 and 24 - and you may have trouble finding your room if you enter through the wrong one.

    A modern, spotlessly clean small apartment with a mini-kitchen, for a comfortable sleep during a night-time flight layover. The distance from the terminal can be walked in about 20 mins if you're not carrying heavy baggage.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    First and foremost, I booked a studio with a single large bed, but on arrival I got a room with two single beds and a broken toilet , and when I called their emergency line to complain, a guy answered but when I stated my complain he cut the call on me and never picked again, so much for good services. I am disappointed.

    Location is perfect.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    6.0
    For the price and the location, it was okay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower cap was broken and the bathroom was not clean. There was dust on the bedcover as well.

    The location was near to the airport which was really great.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Basic level of everything

    3 bus stops or walking distance from the airport. Simple apartment with kitchen where travelers can comfortably spend a night before next flight.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    6.0
    Warm and comfortable. Let down by broken bathroom fixings.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The shower head support was broken. The sink plug stuck in the closed position because the lift mechanism was broken.

    The check in had easy to follow instructions. The room was very clean and comfortable. It was warm. The shower was good. The location was great for the airport, with cafes & restaurants nearby.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    don't know where the keycards were

    Stayed in February 2024

Showing 1 – 25

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