Having to remove my shoes to use slippers to walk on rough concrete stairs. Having to phone to make sure someone will give me the code to enter the place after 10pm My phone did not work, just WhatsApp did❗️

The muffins yogurt jams orange juice the friendly service

Stayed in May 2024

Nothing.

Our long weekend at Le Chalet d’Ouchy worked out even better than we hoped for - the location close to the lake is fantastic and the house itself is amazing … full of character and old Lausanne charm. Emilio, who looks after the guests, is super-helpful and kind, easy to contact and very friendly. The rooms are large, very comfortable and well appointed, also much quieter than I’d imagined, despite being close to a road. Transport is great - the metro is less than a minute walk away, and it’s easy to walk down to the lake front at Ouchy in less than five minutes. If you’re looking for a full-service hotel, this isn’t for you, but if you want a rich and memorable experience of Lausanne you’ll love it!

Stayed in April 2024

Generally, there was nothing to dislike. The room would have been better if there was more lighting.

Chalet is located close to the lake and is handy for the Olympic museum. Easy walk down and close to metro station for return if you don’t fancy the walk uphill. The room was comfortable though a bit on the small side for 3 occupants.

Stayed in April 2024

The special atmosphere in the Chalet does not imply luxury.

Special location close to the Lake, in a historical building, with correspondingly historical interior ... however the staff welcomed is very nice and provided a great breakfast every morning! Special atmosphere!

Stayed in March 2024

The property is promoting the chalet experience and highlighting its historical significance. However, the owner seems to overlook the importance of comfort as an integral part of this experience. One major issue is the lack of adequate lighting in the room. Why not consider using bright LCD lights to illuminate the space? Additionally, the keys provided are outdated and prove to be quite cumbersome to use. It takes some time to figure out the correct insertion level for them to work properly. Moreover, I am facing difficulties with the bathroom, as it is located in a separate room and I am struggling to lock it from the inside using the keys. I had to resort to using a stool to keep the door locked while I am using the bathroom. Lastly, it is highly inconvenient to have to call the custodian every time I need to enter the property since I do not have keys to the front door. To enhance the overall experience, it is crucial to address these issues. Firstly, improving the lighting in the room would greatly enhance the ambiance and make it more inviting. Bright LCD lights can provide a warm and welcoming atmosphere, ensuring that guests feel comfortable and at ease during their stay.Secondly, replacing the old-fashioned keys with a more modern and user-friendly alternative would greatly improve convenience. Guests should be able to effortlessly access their rooms without having to struggle with complicated key insertion methods. This small change would go a long way in enhancing the overall guest experience.Furthermore, the bathroom situation needs to be addressed promptly. Guests should not have to resort to using makeshift solutions like stools to keep the door locked. Ensuring that the bathroom can be securely closed from the inside would provide guests with the privacy and peace of mind they deserve. Lastly, it is essential to provide guests with a more convenient method of accessing the property.

The location near the lake in the Ouchy area is one good point. The staff especially Cyrille is excellent in making sure that the guest had the best experience possible.

Stayed in September 2023

It's hard to say anything we didn't like.

The Chalet d'Ouchy is really close to a Metro station (2mins) but even walking from Lausanne main station was really easy. The Chalet was really quiet but you could reach the lake front in Ouchy very quickly. The room was really comfortable and clean and we liked the spacious bathrooms. The breakfast was really extensive and delicious: Breads, meats, cheeses, omelette, fruit, varied juices, yoghurts, cereals, bacon one morning. Cyrille, the manager was incredibly kind and helpful and made us feel really welcome and answered all my enquiries in advance as well as when we were there. He recommended some good places to eat (we wanted something a bit more international which was great he was able to help with) and was available for our late check in. It was lovely to stay in something historical in Lausanne and because the chalet doesn't have a loads of rooms, we felt like we had the place to ourselves. We would definitely choose to stay here again if we return to Ouchy/Lausanne.

Stayed in August 2023

We had the room "Chambre Mille et une Nuit" which is facing the road and a very tiny balcony and small round extra room (oriel). The bed was very comfortable and the little bathroom new and nice. The room was smaller then described, because the oriel can't be used in summer, it is completely heating up the whole room. The provided mobile air con, didn't help. The breakfast didn't gave a lot of options and coming 9:30 most things were already gone or not really fresh, but have been refilled after requesting it.

Beautiful building in a little park. Comfortable bed, new and nice bathroom. Friendly stuff

Stayed in September 2023

nothing!!

Breakfast was great and plentiful. . We were in the kitchen around a big table win other guests, which worked really well.

Stayed in September 2023

Wonderfully caring hosts in an eccentric and beautiful building, maintained in very original condition. Very un-corporate yet clean and professional. Charming and memorable. Great breakfasts.

Stayed in August 2023

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Stayed in September 2023