The sliding door of the entrance wardrobe was unable to open as it was broken. The kitchen hood was nearly to fall as there were some screws missing and the kitchenware was very limited (only a couple of forks, a small spoon, a couple of dishes, and a casserole were available). I missed having a pan and some more forks, spoons... Finally, some of the apartamento facilities that were announced in the booking app were missing. For example, there was no electric Kettle, no iron, no hairdryer.

Everything was clean. The room was quite comfortable and has an excellent private bathroom, perfect for alone travellers or couples. Although there is no person on-site to attend you as there is no reception area, in case of any issue you can contact the supervisor in the booking app.

Stayed in April 2024

Chaos signing in. Kitchen very poorly equipped. Not at all as describes. Hallways stunk of smoke.

Had some english tv channels the balcony

Stayed in May 2024

The room wasn’t cleaned during our stay no toiletries provided like shampoo.

Good location, spacious room and easy to come and go from.

Stayed in March 2024

Quite worn down

For us a perfect location at a reasonable price.

Stayed in March 2024

No lift for luggage conveyance

Clean and tidy

Stayed in February 2024

No way to pay with cash, unfortunatly

Nice apartment

Stayed in January 2024

During my recent stay, I encountered several significant issues that impacted the quality of my experience. Firstly, the bathroom faucet was not in working condition, which caused inconvenience and discomfort. Additionally, there was no remote control for the TV in the room. More concerning, however, was that the bed, which was supposed to accommodate two adults, was surprisingly small and uncomfortable. This seriously affected the quality of our sleep and overall well-being during our stay. While I understand that unforeseen issues can arise in any accommodation, I believe it is important to report and address these concerns adequately. I hope this feedback will be beneficial to both the hotel management and future guests, and I expect that these issues will be resolved in the future.

Stayed in November 2023

They have a machine that gives keys. It costs extra to use this machine upon late arrival.

Nothing really. I'm happy they didn't control when I go to the loo. Otherwise they might've tried to charge for each toilet flush.

Stayed in October 2023

self check in machine and balcony

Stayed in September 2023

Smoky smell in the stairs

Value for money, location and size of the room

Stayed in September 2023

Strong smoke odour.

Good location. Good tram service to city centre. Apartment with basic facilities. The care taker was friendly and was very helpful.

Stayed in July 2023

Getting the key was an over an hour after arrival was the worst part. On the website, it was not clear that they were studio apartments instead of a two bedroom apartment. And my third issue was the lack of parking. The gentleman that issued me the keys was kind enough to allow me to double park behind his vehicle. But aside from these issues, it was a nice place to stay.

We waited for over an hour for the keys, but after everything was good.

Stayed in May 2023

1. Contacting the property thru the app is bad. They don’t respond at all. But they do when you call them. 2. Upon check-in, I called 30 mins before arriving at the apartment, but I still have to wait 20 more minutes before someone accommodated me 3. Top floor, no working elevator 4. Stayed for 5 days, at last day they have renovation/painting happening without notice, they are noisy . I was even asked why I am still inside the room when I still have an hour before checkout. 5. Upon opening the door, you are welcome by unpleasant smell from a smoking neighbor 6. Incomplete kitchen tools, cannot cook decently. Overall, it is ok but they should improve their service and make the apartment pleasant

location

Stayed in June 2023

Some light bulbs were out.

Great location. Close to Uetliberg but 15 minutes downtown by tram.

Stayed in May 2023

The living conditions are good for me.

It’s better to provide the invoice especially for business purposes.

Stayed in April 2023

I have polen and stuf alergie thats why the expirience was bad. And the internet or wifi was very very very bad believe me the internet wasnt there. You have to have your own sim card or something els coz there internet dose not work.

Kitchen and bathroom was good. Bed was also comfortable.

Stayed in October 2022

the card machine was not working properly

Stayed in May 2022

- the 1st floor room smelled like an ashtray, absolutely horrible smell for a non-smokers and kids - other guests walked and made noise outside of the apartment for until 3 am, no consideration for quiet time, the apartment door doesn't provide any sound protection against such noises - freezer door would fall on first opening, didn't use it since then - kitchen hood light missing, kitchen hood fan made really loud noise, thank God it worked at all - no parking was made available to us. Even though it is advertised as something that can be possibly arranged. I've made multiple requests about parking and the host just stopped responding until the checkout. Oh, yes, the first time they said we could park in a blue zone until 8 am - a great advice considering the blue zones are never free in this area and parking at night doesn't cover the rest of the 24 hours we needed to keep our car somewhere - laundry room has no rules: your clothing can be taken out of the washer without your presence - TV didn't work, pretty gross-looking remote - I would strongly recommend to reconsider this place for families as the experience may be somewhat unsatisfying - we had two exact same rooms (on different floors) but the rooms were furnished differently: one of the rooms was missing the coffee maker and toaster, the other didn't have the second chair and a floor lamp. So, your expected accommodation could be pretty random.

Most of the things about this place I didn't like, except maybe a few: - bedsheets were clean - shower was warm, it was warm inside the rooms (1, 2 floor) while the temperature was 0C outside - the towels were changed on request on day 3 - kitchen appliances mostly worked, the kitchen supplies are kept to an absolute minimum. - the maid was nice and friendly - the water came down from under the sink table in the bathroom so I messaged the host and the handyman came in to fix this in like 15 minutes, real fast - a recommendation for pizza lovers - Emilia Trattoria is a great place within 3 mins walking distance towards the mountains

Stayed in April 2022

Drain of kitchen's sink was blocked. There wasn't proper light in the room; it was too dim.

The studio has all necessary things. Also, there was a dishwasher in the kitchen.

Stayed in January 2022

It was a bit dirty, and no wifi in the room.

it was big, and a great view

Stayed in December 2021

Bed was too soft, and wifi was very very week, could not work at all

Cleanliness, Near Public transport

Stayed in November 2021

Only one; the lift was not working and we had to carry several luggage via the stairs. Other than that, all was good.

The property is located very near to the tram station and several shops, including the pharmacy. The staff was very accommodating and helpful.

Stayed in September 2021

Next to a church (ringing the bell), missing cooking elements (missing frying pan, and missing cooking basics), bad smell in the entrance (mix of smoking and dirty..), all furniture is in bad condition (looks like they're about to break).. Lots of things to say.

Nice terrace, nice neighbourhood, nice hosts if you find them.

Stayed in May 2024

Explanation of how key works The lift did not work and there was no warning or acknowledgement. I was travelling with someone with difficulty walking and we struggled Check out time is marked as 11.00, but we were kicked out at 10.00 by the cleaning staff The rooms are old, blinds do not work and kitchen equipment is missing. There’s nobody that answers the phone if something goes worg

The appartement ls are located in a nice area, and rooms are bright and spacious.

Stayed in April 2024