Elisabethenanlage 5, 4002 Basel, Switzerland
#55 of 66 hotels in Basel
Guests' ChoiceBased on 296 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.8
Staff
8.6
Value for money
7.6
Free WiFi
8.9
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End of dialog contentReviewed: 21 March 2023
Bjorn
Bahrainnot many dining options in the area
clean basic room ,does the job
Stayed in March 2023
Reviewed: 12 March 2023
Ales
Czech RepublicFriendly & very helpful staff ( especially Nada the Receptionist ).
Stayed in March 2023
Reviewed: 7 January 2023
Janice
RussiaBreakfast was very nice with lots of choicesLoved the location of the hotel,close to the Christmas market which l loved very much.
Stayed in December 2022
Reviewed: 31 December 2022
Christopher
Switzerlandbathroom was very small
close to train station. clean.
Stayed in December 2022
Reviewed: 2 November 2022
Peter
Switzerlandold-fashioned interior, not well maintained reception not functional any more, bathroom (shower) a misconception, fridge empty
its location in town
Stayed in November 2022
Reviewed: 19 September 2022
Francis
United KingdomBreakfast poor, tinned fruit, other breakfast items not covered. so fly’s on food. Tea & coffee tepid from machine.
clean, good location. Free city tram travel from hotel
Stayed in September 2022
Reviewed: 17 September 2022
Frank
United Stateskind small.
clean, walking distance from train station. staff is helpful too. arrived at midnight, still easy to find it. very safe location too.
Stayed in August 2022
Reviewed: 9 September 2022
Williams
United KingdomBreakfast may be a bit limited for some guests.Several days some items such as bacon and sausage and ham not replenished when we ate. It seemed fully stocked when we ate early with the business guests who ate early, but for leisure guests who ate later, on some days appeared not to be replenished. Most items typically cheese ham, salami, boiler eggs
Room decent size and clean. Bathroom nice and clean. Compact but adequate for our use. Overall very satisfied with the hotel. No real gripes.
Stayed in September 2022
Reviewed: 2 September 2022
Roadrunner
Thailandover priced
clean, spacious, friendly staff.
Stayed in September 2022
Reviewed: 29 August 2022
Judith
United StatesAir conditioning was turned off. Thank goodness the front desk clerk was able to supply us with a portable room air conditioner. I would not have booked this room if I knew I had no control over the air conditioning controls. Room was in another older building. Long work to lobby.
Nice Lobby and breakfast area
Stayed in July 2022
Reviewed: 7 August 2022
Crystal
Switzerlandit is clean. value for money. good location
Stayed in August 2022
Reviewed: 18 July 2022
İsmail
Turkeycleaning was ok but not great
location is good and close to old city. room was big and comfy
Stayed in July 2022
Reviewed: 6 July 2022
Rasha
Egyptnothing
perfect location , spacious and clean room
Stayed in July 2022
Reviewed: 4 July 2022
Emi
Indonesiathe lady receptionist who did the check in took really long time to process
perfect location really close to the basel bahnhof, clean rooms and almost complete amenities (minus hotel slippers)
Stayed in June 2022
Reviewed: 24 June 2022
Brian
Switzerlandpoor room ventilation - no A/C and no powered fan in the bathroom. noisy trams with window open.
great location. clean and light rooms.
Stayed in June 2022
Reviewed: 9 June 2022
Ian
United Kingdompillows too soft and shower very poor.
very close to the station, clean, and nice staff.
Stayed in June 2022
Reviewed: 31 May 2022
Rudiger
United StatesNOTHING
ROOM WAS GREAT AND BREAKFAST WAS PLENTY
Stayed in May 2022
Reviewed: 31 May 2022
Hans
Netherlands1 check-in voor the 3 hotels Metropol, Euler and City Inn is bad. We had to wait more than 30 min in line.
room clean and comfy
Stayed in May 2022
Reviewed: 24 May 2022
Shan
United Statesthe steps is not so convenient for those got luggage or family members that has disabilities
location and has all the essentials amenities
Stayed in April 2022
Reviewed: 21 May 2022
Toyunited
United KingdomI have nothing to dislike
Location was excellent Reception super friendly and helpful would recommend to everyone
Stayed in May 2022
Reviewed: 20 May 2022
Liubov
Russiamany thanks to kind staff at reception
Stayed in April 2022
Reviewed: 18 May 2022
Vikram
IndiaSmall rooms No AC in room makes it a bit lacking ventilation Opened the windows and hotel provided a ventilator on demand
Location was brilliant for the station. Rooms were clean You get a city card with room to allow travel in all public transport Breakfast qas nice and lovely place to eat it
Stayed in May 2022
Reviewed: 17 May 2022
Sigrid
United Statesno air conditioning and it was hot & muggy when we were there mid May.
one block from busy Basel SBB train station makes it very convenient for a one night atop over. also close walking distance to the historic city center.
Stayed in May 2022
Reviewed: 15 May 2022
Ro_liliana
RomaniaLocated very close to the train station and the bus station 50 that runs to the airport. Friendly staff, cleanliness. Maybe the price is a bit high but we felt very good. We will definitely return to this hotel.
Stayed in May 2022
Reviewed: 14 May 2022
Pan_artem
PolandOnline check-in was difficult to follow and did not work at the end.
Great location, very clean and no negative surprises.
Stayed in May 2022
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