The bells in the village toll quite loudly. I woke up early but if you don't be warned.

The house staff were friendly and informative. The property itself is dated but it is very well maintained and the room was quiet and comfortable. I chose to stay in one of the larger rooms facing the rear courtyard and it was as billed - quiet. I stayed another two nights!

Stayed in February 2024

Due to recruitment problems across the industry the bar and ground floor restaurant was closed.

Location, hotel internal structure and furnishings. Cuisine and attentive staff.

Stayed in July 2023

The hotel is located in the center of the small town on the main square. We really liked the folklore festival and the spontaneous performances of the artists. We admired the local costumes that the ladies and gentlemen were wearing.

Stayed in August 2023

Nothing!

The room decor was Swiss|German and matched the area we were visiting..Very lovely with new modern bathroom. Breakfast was your typical fare…but still plenty to eat. All the staff were welcoming and helpful when spoken to. Restaurant meal was tasty enough with a few drinks.

Stayed in August 2023

The girls at the reception could be friendlier. This was actually the only thing to complain about.

The room was spacious and lovely decorated. Breakfast was great and the food for lunch and dinner as well. Service was outstanding.

Stayed in August 2023

Everything

Stayed in August 2023

Location and style.

Stayed in August 2023

This is a matter of taste but the bed was too soft. We are also used to having a hot water kettle in the room to be able to make hot water but there was no coffee/tea set. The hotel was able to provide us with a flask of warm water which is a partial solution.

The hotel was well located in the middle of the town. Breakfast had plenty of quality options - particularly fresh bread. Dinner was very tasty and the service was friendly and helpful.

Stayed in July 2023

N/A

Staff was incredibly nice and so patient with all our requests. Rooms looked better than they did online. Accommodations were calm, quiet, clean and very lovely. And the breakfast was delicious. Would absolutely stay again.

Stayed in June 2023

nothing

we liked everything about this hotel. it has stuck to its original Swiss culture and brings such a great experience being there.

Stayed in December 2022

Excellent breakfast. Quiet large rooms. Outstanding bathroom and shower. Great location. Very charming hotel and comfortable

Stayed in September 2022

There is some work outside, but we did not hear much of it.

Great location and great staff

Stayed in July 2022

The only complaint was our room was about the outside restaurant so the noise level from the restaurant customers was a bit much.

The location was wonderful as well as the property. very clean. The breakfast was really great. lots of choices and good food. The staff was wonderful.

Stayed in July 2022

We were there during a heat wave No AC (as with most hotels in Europe) but they provided a fan which helped a lot And it cooled down at night so we kept the windows wide open

Breakfast was beautifully presented and served The staff were always willing to help; formal in the Swiss way , efficient and helpful

Stayed in July 2022

step in bathroom between shower and bath, is a bit dangerous for someone a bit handicapped like myself. maybe a yellow line on the floor and a vertical handrail on the wall next to shower. I did actually fall tere but fortunately to the weight on my hands so no damage done.

Stayed in July 2022

Nothing

Everything

Stayed in June 2022

Great location

Stayed in May 2022

The building works outside the hotel

The breakfast was good and so was the location. The staff was lovely. we enjoyed our stay.

Stayed in March 2022

location , clean , good breakfast

Stayed in November 2021

All was ok

The breakfast was good and for one night we were satisfied

Stayed in August 2021

Nothing to do with the property - the eternal tolling of the church’s bell !!! Every 15 mns during the whole night… and special “symphony “ at 6 a.m You better get used to it in Switzerland ‘s small towns! Or don’t forget your earplugs if you wish to sleep the night thru without interruption…

Everything from the decoration to the atmosphere, cozy homy feeling , good breakfast, attentive staff and specially Corinne, smiling and communicative ( not everyone speaks English)…owner / manager also always on the premises saluting guests. Excellent location to park the car ( with blue disk) right in front of the hotel. Rooms in the attic/third floor are charming and spacious, grand bathroom with ( oh! What a luxury!) walk-in shower. Ammenities ( liquid soap and body lotion ) amazingly good.

Stayed in August 2021

Our stay at the Romantic Hotel was a perfect first experience in Appenzell. The staff was very friendly and responsive to our questions prior to and during our stay. We would absolutely recommend it and most definitely will return!

Stayed in August 2021

Nice hotel good location, nice comfortable room

Stayed in July 2021

There was no free water in the room nor options to make coffee/tea. Pillows were a little too soft too.. had to request extra pillows.

The location of the hotel was great. Close proximity to the all hiking trails. The food at the restaurant was excellent and staffs were friendly and attentive. We loved the eggs menu on breakfast but found the sweet options limited. There is a sauna in the hotel too but no parking. You would need to pay for CHF8 per day parking nearby.

Stayed in June 2021