Saas-Fee, 3906 Saas-Fee, Switzerland
#47 of 165 hotels in Saas-Fee
Guests' ChoiceBased on 131 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.4
Staff
9.3
Value for money
8.1
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Christopher
SwitzerlandNothing to report..... other than the early closing of the restraunt, but at the same time, I understand this due to weather and client volumes eating. We just had to adapt to the timings
Great Location, Great breakfast, and Lunch and Dinner .... Your kitchen supplied really well structured meals, a littl on the High price side, but delicious. SPA zone in Hotel was great, however, our guests were perplexed at the Nude element of the environment.
Stayed in March 2024
Reviewed: 21 April 2024
Barbara
IrelandThere really was nothing we could have complained of every thing was really perfect for a parent travelling with kids.
Stayed with my 3 kids for skiing for 4 days. Non fussy and family friendly. Complimentary afternoon tea was what we really enjoyed after skiing and were we got to relax at the fire and enjoy a game of chess cards and the use of their baby grand piano, next time we will be taking our practice sheets. Staff were just lovely. We will be back. Great value over all
Stayed in April 2024
Reviewed: 13 April 2024
Maja
United KingdomThe gym is really nonexistent and the single existing weight lifting machine is malfunctioning. This needs to be fully refurbished. Rooms and the area around the reception could see some renovation. People are still allowed to smoke on balconies and that stink is in the furniture in the rooms (we are non smokers and rather sensitive to the smoke stunk). The dinner is grossly overpriced.
The room was comfortable and the breakfast buffet was nice. The spa is mostly renovated and that looks good. We only did not like that people are expected to go in naked. The staff by the reception is extremely polite and helpful - a real pleasure to deal with.
Stayed in March 2024
Reviewed: 3 February 2024
Fulvio
SwitzerlandRoom, including bathroom is getting old and would need a revamp to be classified as a **** hotel. Small bathroom with shower in the bathtub difficult to access.
Excellent breakfast, good variety SPA with swimming pool and whirlpool was very good
Stayed in February 2024
Reviewed: 23 January 2024
Elma
SwitzerlandIt was a shame we were told not possible to take the food we could not finish at dinner but paid in advance for it. It was the dessert - we we simply full and wanted to have it in take away but it was not possible.
Most of the staff were absolutely wonderful. The breakfast was, quite simply, divine :)
Stayed in November 2023
Reviewed: 6 January 2024
Stephen
SwitzerlandFantastic staff, really nice rooms, superb location
Stayed in January 2024
Reviewed: 4 January 2024
Aart
SwitzerlandEhmmm, leaving …😀
I’ve been here several times … and every time I’ve enjoyed a remarkable experience: Great Value for Money, perfect location with lovely staff, incl great shuttle service from-to parking and ski-lifts (Leo is the man that serves you with a smile and gives weather and slope advise). WIFI is great for a (video) bizz call in-between, Food is excellent, Rooms are very nice and wellness is superb!
Stayed in December 2023
Reviewed: 3 January 2024
Jie
FranceThe bed is a little bit soft for me.
Petit dej is very good. Service is diligent.
Stayed in December 2023
Reviewed: 2 January 2024
Katarzyna
SwitzerlandVery nice location with cozy fireplace in the lobby
Stayed in December 2023
Reviewed: 31 August 2023
Sławek
SwitzerlandThe Sauna opens at 15:00, which is a bit late.
Spacious room with a balcony. Very pleasant and helpful staff. Nice restaurant. Comfortable beds. Great sauna with with wellness facilities and great views to the outside.
Stayed in August 2023
Reviewed: 23 August 2023
Carole
United KingdomExcellent staff. Couldn’t do enough to help you
Stayed in August 2023
Reviewed: 9 August 2023
Malko
SwitzerlandThe booking through booking.com was made for my family specifying the number and age of children. The room had no extra bed for children right away, it seemed that you had to do the request separately, which I think is not convenient. Additionally the pictures on the site and booking.com show two different rooms for the same "labeling" Deluxe Double Room South, one showing a table and the other showing a couch, which we thought was a sofa bed, like 99% of the rooms we booked when mentioning children. We did not ask the extra bed to not bother with this topic during our holidays. However, this did not affect our positive experience at any point, but just wanted to point this out in case of traveling with children.
The rooms are well equipped, comfortable and the view from the balcony is great. Breakfast choice is very broad and did not miss anything that is needed for any type of traveler. The buffet was constantly renewed with fresh products. Staff was kind and helpful. The access to the pool and jacuzzi was a great additional feature.
Stayed in August 2023
Reviewed: 5 August 2023
Mark
United StatesNothing
The location was great with a warm and relaxing feel from the moment we arrived.
Stayed in August 2023
Reviewed: 3 July 2023
Sascha
Switzerland1) The hotel interior design. I think it is about time to give it a face lift :) 2) The kitchen extraction hood was not well functioning on our arrival date, the whole lobby smelled Fish !!!! Maybe an area of improvement.
The staff at the desk and at breakfast are very welcoming and friendly as well as professional!
Stayed in July 2023
Reviewed: 11 April 2023
Celestina
Switzerlandextremely kind staff!
Stayed in April 2023
Reviewed: 11 April 2023
Yves
BelgiumBathrooms are not according to 4-star standards. Pillows are not good (too flat) (but extra pillow was provided when asked)
Very friendly staff. Good breakfast, very good diner. Taxi from/to parking and lifts is well arranged. Very nice accomodation. We liked the swimming pool and wellness.
Stayed in April 2023
Reviewed: 12 March 2023
Juan-pedro
SwitzerlandThe Schweizerhof is well located, close to the center of Saas-Fee. Very friendly staff. The hotel has a well organised shuttle system. They come at the parking and bring you also to the gondolas every half an hour or if there is lots of people, more often. The wellness area is nice but some additional decoration would have given a little more glamour to this place. They have a restaurant in the hotel but they only serve a menu at night for CHF 72.- per person. The meals were a little special during our stay and dedicated to people who want to experience special flavours so we didn't eat there but in other restaurants in town that are really close to the hotel. Breakfast was good during the 3 mornings we spent at the hotel. We had a north east room but on the 3rd floor and the room was great with views on the mountains and very quiet. We enjoyed our stay at the Schweizerhof.
Stayed in March 2023
Reviewed: 5 March 2023
Lenka
SwitzerlandFantastic breakfast,nice suite and spa
Stayed in March 2023
Reviewed: 5 March 2023
Fiona
United KingdomRoom advertised max 4 in suite. Need to be aware needs to be family or very good friends as bath is actually in the suite!
Good sized room Great choice at breakfast
Stayed in March 2023
Reviewed: 25 February 2023
Chris
United StatesHotel accommodations were great for the family and ski school and activities.
Stayed in February 2023
Reviewed: 23 February 2023
Sofia
Switzerlandthe price
Location, cleanliness, staff, location, facilities, dog friendly
Stayed in February 2023
Reviewed: 8 February 2023
Niko
SwitzerlandThe decor of the bedroom and the bathroom is basic, looks like a budget hotel rather than 4 stars. Facilities in the room are also minimal (kettle is microscopic, TV smaller than a laptop screen, toiletries and towels look cheap). Bedroom not very well insulated from noises in the corridors (probably due to the age of the building).
Perfect location in the heart of the town close to restaurants, shops and ski areas. Staff very friendly and attentive. Very good breakfast (although it should start a bit earlier than 7.30). Nice free cake and tea in afternoon. Good spa facilities.
Stayed in February 2023
Reviewed: 28 January 2023
Berat
Switzerlandvery traditional hotel, very warm, nice welcome nice goodbye,
Stayed in January 2023
Reviewed: 16 January 2023
Christian
Switzerlandcleaning staff wanted to access our room at 8:30 am, which seems just too early to start cleaning and in fact we were still sleeping
excellent food and very friendly staff
Stayed in January 2023
Domburg, Netherlands
Szolnok, Hungary
Poznań, Poland
Kyoto, Japan
Mýkonos City, Greece
Merida, Spain
Stintino, Italy
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content