am Bahnhof, 3823 Wengen, Switzerland
#24 of 119 hotels in Wengen
Guests' ChoiceBased on 207 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
8.4
Staff
8.9
Value for money
7.7
Free WiFi
9.0
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End of dialog contentReviewed: 20 May 2024
Lushentha
NetherlandsThere was a dirty towel and used toiletries in the bathroom. When we told the staff they just said that they’ll let the cleaning staff know. It made us question the cleanliness of the rest of the room. Not what we expected from a 4 star hotel.
Great location and a lovely spa
Stayed in May 2024
Reviewed: 5 April 2024
Marietha
South AfricaGood
Stayed in March 2024
Reviewed: 3 April 2024
Paul
United KingdomHotel needs a second coffee machine . Bed in the room we had is extremely soft and needs to be replaced .
Good breakfast , plenty of food and varied .
Stayed in March 2024
Reviewed: 1 April 2024
Brian
SwitzerlandBreakfast was standard buffet and OK on options, but maybe needs a bit of a new twist, variety.
Location. Service. Spa. Food in Bistro. Comfort.
Stayed in March 2024
Reviewed: 6 March 2024
Tracey
United KingdomGreat location. Large rooms.
Stayed in March 2024
Reviewed: 1 February 2024
Anne-marie
United KingdomImprovements: you need additional seating in ski room
Very welcoming, clean but homely too. Superb location opposite station & near ski lift, very central in the village.
Stayed in January 2024
Reviewed: 22 January 2024
Laura
SwitzerlandThere was no option of oats for breakfast.
Great location, just one minute walk from the wengen station. Friendly staff and good breakfast.
Stayed in January 2024
Reviewed: 18 January 2024
Sean
SwitzerlandFacilities (gym & spa)
Stayed in January 2024
Reviewed: 11 January 2024
Marc-andré
SwitzerlandTV small and no Swiss Channel available…
room, spa, restaurant
Stayed in January 2024
Reviewed: 30 December 2023
Amy
IrelandPancakes were cold. Plates were always cold for hot food. Coffee machine in our room didn’t work. And boots left outside our room “disappeared”
Breakfast was good. Maybe could have done wit more gluten free options. Overall good. Housekeeping staff so so lovely
Stayed in December 2023
Reviewed: 17 October 2023
Kelly
United Stateslocation, comfortable beds
Stayed in October 2023
Reviewed: 2 October 2023
Kenton
United StatesNothing was unacceptable.
I did not eat the breakfast -
Stayed in September 2023
Reviewed: 1 October 2023
Maria
United StatesGreat location, right in across the train station. Nice staff - good with information. As with many Swiss hotels - dining room inexplicably not open one day (not a Sunday) and fairly short hours considering it was summertime and hikers want to spend as much time enjoying the daylight. Breakfast was good.
Stayed in September 2023
Reviewed: 28 September 2023
Rupal
IndiaA bit on the expensive side.
Spacious clean rooms. Good view. Super location, close to station. Wide breakfast choice. Very helpful staff
Stayed in September 2023
Reviewed: 23 September 2023
Kevin
United StatesWanted to get some ice to the room but had to wait until the restaurant opened at 18:00 -- seemed odd for such a simple request..
The quietness and out of the hustle of Lauterburnnen and Interlaken!
Stayed in September 2023
Reviewed: 11 September 2023
Deepak
IndiaBed
Staff and stunning location
Stayed in September 2023
Reviewed: 20 August 2023
Norma
SwitzerlandThe value of this hotel is clearly its location but not really its infrastructure, which needs to be refreshed. No air conditioning is a big minus. A Dyson ventilator was brought to the room but it was moderately helpful. We had asked and paid for the view, which we had, but the room was on a second floor, which was practically on the street. Very noisy until late at night. The Fitness room was located in a small area with hardly any light, just a tiny window; claustrophobic. The equipment was good but too cluttered.
Breakfast was good in general terms but not as compared to other hotels that have their standing. Service was rather average.
Stayed in August 2023
Reviewed: 15 August 2023
Jeffrey
United StatesHow hot the room was
The location and the view
Stayed in August 2023
Reviewed: 14 August 2023
Chia-ming
TaiwanThe room cleaning is poor. The TV is bad, cannot connect to HDMI.
The location, the balcony and the Mountain view are excellent.
Stayed in August 2023
Reviewed: 12 August 2023
Tsutomu
JapanOne of two card key didn't work. Electric facilities felt old, recent devices require high amperage. I chose Jungfrau view room but could not see behind tall trees. I was really disappointed.
The location is ultimately convinient.Hotel staffs were friendly and kind.The room I stayed was chic and I was all the time very comfortabl. Thank you.
Stayed in August 2023
Reviewed: 10 August 2023
Sameerah
Saudi ArabiaThe laundromat is not clean
The location is amazing, close to the train station. The view is breathtaking.
Stayed in August 2023
Reviewed: 5 August 2023
Anca
RomaniaUnfair value for money, outdated furniture, outdated devices, facilities, everything inside the hotel is actually too old, this is unfortunately quite a dissapointment especially for a 4-star hotel in Switzerland, the hotel is overrated on this website
Nice location in a nice resort, close to the main interest points
Stayed in August 2023
Reviewed: 16 July 2023
Andrew
United KingdomOk
Stayed in July 2023
Reviewed: 2 July 2023
Akiko
SwitzerlandNothing I didn't like, I just didn't spend enough time in the hotel, which was a shame.
Cleanliness Friendly staff Proximity to the station
Stayed in July 2023
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