The temperature in my room was too warm, and my only recourse was to sleep with the balcony door open to cool it down.

The hotel is beautiful with friendly helpful staff. They greeted me with a drink and took my luggage to my room while I checked in. The view of the Matterhorn from my private balcony was outstanding. The wellness center has steam rooms and saunas. Virginie is an exceptional massage therapist. They even offer a backpack to use. They have juice and a mini-muffin waiting in my room, even niceties not common in Europe like washcloths and magnifying mirror. The service is really over the top! Marie and Lina were so kind. Thank you!

Stayed in October 2022

nothing - everything was excellent

excellent view of the Matterhorn spacious room excellent amentities- including spa well located approachable staff that goes out of their way to help scrumptious breakfast

Stayed in October 2022

beautifully designed room and hotel. the view to the town and Matterhorn were fantastic

Stayed in September 2022

Perfect location to everything. The staff was superb. There are too many little, meaningful & personalized extra to mention. One of the top hotels we’ve ever stayed at!

Stayed in September 2022

There was nothing not to like!

My friends and I LOVED this family-owned and operated hotel. One of the owners, Maria, was absolutely wonderful, so welcoming and so helpful. She met and greeted us with a welcome drink, sat with us in the hotel's lovely salon, provided us with a map on which she marked the places we had informed her we wished to visit and suggested things for us to do. She and the rest of the staff, including the driver who picked us up in the hotel's electric car and helped us with our luggage, could not have been nicer nor more professional. The rooms were also lovely, very comfortable and extremely clean. Thank you very much Maria and the hotel staff :-)

Stayed in September 2022

It was our second stay at the hotel and it was as amazing as the first time. They found out that is was my birthday and at the breakfast next day they've arranged a table for us with "Happy Birthday" decorations. Then they also offered us a "Happy Birthday" cake. Both were great unexpected and very thoughtful surprises. Thank you!

Stayed in June 2022

Excellent breakfast with lovely staff. Good location.

Stayed in August 2022

The moment we stepped in through the doors until the moment we left was absolutely incredible! They welcomed us with champagne and took our bags to our room, which had a view of the Matterhorn and the breakfast was excellent. This hotel is amazing!

Stayed in August 2022

Everything was perfection!

Every aspect of this property is divine!

Stayed in July 2022

It is a family run rather small hotel and you feel it at every step, everything is simply perfect and thought through till the last detail. Clean, very comfortable, nice atmosphere, very kind and friendly staff. It will be a pleasure to return to this place again.

Stayed in August 2022

not much!

The staff was phenomenal and the location was perfect! We couldn’t have been more pleased!

Stayed in July 2022

Staff were very friendly and helpful The breakfast buffet was delicious and had a wide selection Rooms were lovely, TV was set up for easy casting from a phone which was handy The sauna and steam rooms were a nice bonus The location is very central, less than 10 mins from train station/restaurants/shopping

Stayed in July 2022

Could not find a thing wrong!!!

Pretty much everything. Great location. Quiet. Staff was very kind and knowledgeable. loved the spa area in the basement. Excellent breakfast.

Stayed in June 2022

It was one of the best hotels I have stayed recently. It is a family business and we feel welcome and warm since our check in. All staff are amazing in the reception and in breakfast time. Hotel is beautiful and well maintained. There is an spa inside. We had personal messages in the room on the check in and check out with some sweet! Location was great. We received support for the tours and make reservations for restaurants. All experience was perfect, thanks !

Stayed in July 2022

no dislikes

Excellent location, facilities and friendly staff.

Stayed in July 2022

The room it was soooo small plus the room window was close a kitchen so cooking smell at theroom

The location

Stayed in June 2022

Very detailed hotel and personal very friendly

Stayed in June 2022

At first was interested that some rooms look over the best maintained cemetery I have seen, but the neighbors were very quiet and beyond the cemetary were the mountains.

Room was excellent, comfortable and spotlessly clean with everything required. Communal areas were excellent. Staff were welcoming and extremely helpful. Breakfast was excellent with broad selection. Location excellent, just out of busiest area , between the two major lifts.

Stayed in June 2022

nothing to dislike

central location,short walk from railway station, good breakfast.

Stayed in June 2022

N/L

10 out of 10 The cleanliness 100% Staffs 100%+++ Facilities 100% (well maintained) Everything is great💕

Stayed in May 2022

Not that I didn’t like it but very small suggestion: The shower area in SPA zone next to steam rooms requires better indication and separation for males and females to avoid any awkward situations.

Very cozy atmosphere and friendly and welcoming staff. The views from the hotel are spectacular.

Stayed in April 2022

The staff were lovely, loved my room and the view and location! Had a great stay here 😊

Stayed in April 2022

The staffs are so nice. They are so helpful. They recommended us about the trip in Zermatt. We checked out so early and we needed a ride to the station. They arranged for us just in time. Moreover, we told us that this is our honeymoon trip, they gave us bottle of champagne and chocolate which make us so impressed. The breakfast is so good, numerous choices and delicious. The staffs in restaurant are so friendly. The room is super clean and spacious. Very recommended to everyone.

Stayed in April 2022

Nothing to note.

Lovely family run property. We were warmly welcomed and treated so well during our stay. Our breakfasts were gorgeous.

Stayed in February 2022

v friendly

Stayed in April 2022