No on-site parking, but several options within 2-3 short blocks

Staff was prompt, friendly and exceeded expectations Walking distance to transit, restaurants

Stayed in July 2023

Tv broke but excellent receptionist fixed it

Modern, excellent gym, great breakfast

Stayed in July 2023

The place is really nice, people very sweet and professional. Amazing facilities at 2min from the old town and central city.

Stayed in July 2023

The staff

Stayed in July 2023

All

Stayed in July 2023

nothing at all

What a great place to stay. good location and helpful staff that made us very welcome. Thankyou

Stayed in July 2023

A human being to make a proper capuccino!

Nice spread for breakfast, professional Nespresso machine, excellent breads

Stayed in July 2023

Nothing

Conveniently located on edge of old town, easy bus trip up from station or close to parking. Modern well appointed room.

Stayed in July 2023

They didn’t care to provide decaffeinate coffee Also I ask before I arrived and when we arrived they told me they are sorry but they do not have decaffeinate capsules. I had to buy my own as it’s a shame for every other hotel 4 stars provides for whom cannot take for medical issues decaffeinate coffee. Pillows weren’t good , too heavy and hard .

Functional, clean , good shower , bed was good ( pillows weren’t good ) .

Stayed in July 2023

The curtain that the bedroom occupant could pull back to see straight in the bathroom was a bit weird? I mean sometimes you wouldn't want your partner glancing at you when you are on the loo??

Lovely rooms, staff fired up the sauna (which our 11 and 13 year olds also able to use), looked like good gym although no time to use it. Quiet despite being near a large road, easy access to the main centre and the walk too and from the train station was fine. Loads of plug sockets (we had a mix of British plugs with adaptors that didn't fit. and Euro plugs which did fit fine)

Stayed in May 2023

The breakfast buffet was only okay. The cold buffet was fine but the hot selections weren't very good: the bacon was under cooked and the scrambled eggs were runny. The bathroom has glass walls next to the bedroom. A curtain gives the user privacy from the bedroom, but there is nowhere to hang anything on the glass walls. The narrow towel rack is inadequate to dry the nice thick towels if you want to be environmentally friendly and use them more than once.

The location is excellent. It's close to the Old Town but in a relatively quiet street and has a little courtyard at the back. The staff were very helpful. Our room was very spacious as was the bathroom with a large walk-in shower. We were pleasantly surprised when reception gave us a pass that included free public transport and discounts to several museums and boat trips. The fitness room is fabulous and the sauna is open long hours.

Stayed in July 2023

Air cooling system not working while we were there unfortunately. Staff kind enough to provide us with fan

Well maintained rooms with high ceiling, central location, good selection of breakfast, well-equipped gym , sauna a bonus

Stayed in July 2023

Nothing.

The hotel was modern and exceptionally clean. Proximity to Basel old town. Proximity to the SBB rail station with the bus stop just outside of the hotel. Just one stop and ran every five minutes. I arrived early and was able to occupy my room straight away. The reception staff were very helpful and friendly.

Stayed in June 2023

Very comfortable, light and spacious room with all the amenities you could want. The room was nicely decorated and well laid out. The breakfast was excellent with a lot of choice and it was a special delight for me to have the choice of decaff coffee. The hotel was very central and just a 5 minute walk into the old town and restaurants. The staff were excellent, very helpful and kind. Added bonus was a free Basel card which gives you free travel on public transport and discounted prices to museums and other attractions. Will definitely use this hotel again.

Stayed in June 2023

The bathroom, which separated from the room with a glasswall

Excellent, delicious breakfast

Stayed in May 2023

Nothing

Quiet, clean, and well maintained Close to Basel SBB, either by walk or by bus Close to Basel city centre by walk Quality toiletries

Stayed in June 2023

Nothing

Spacious and clean room, friendly stuff, good location with a street full of restaurants just a minute away.

Stayed in June 2023

location was perfect

Stayed in June 2023

the coffee

everything

Stayed in June 2023

nothing worth mentioning

comfortable design of the room, A/C available, quiet room (despite facing a main street), lovely lobby atmosphere (with facilities for the guests: coffee machine & water, reading spaces)

Stayed in June 2023

The location and staff were great.

Stayed in June 2023

we have 4 rooms. we had a problem with the air conditioner in our room. We were offered to change our room. It was late and we chose not too. Staff provided a fan for us. 😊

Great for our stay. Staff were lovely and very accommodating.

Stayed in June 2023

Suite was great

Stayed in May 2023

nothing

it was perfect, great personal, great room clean and useful

Stayed in May 2023