The room was very,very dark. No tea or coffee maker.

The breakfast and the restaurant were good also the bar was friendly . Comfortable bed.

Stayed in June 2024

No air conditioning until June.

Great and confortable. Very clean.

Stayed in May 2024

Nothing

Central, helpful staff, clean and tidy

Stayed in May 2024

The toilet and room is a little small. However, it’s new and clean.

The hotel has an Italian restaurant on the ground floor and serves nice quality food. We stayed for 2 nights and had our dinner at the same restaurant. We particularly appreciate the hotel reception staff. Her name is Peola. She was very helpful with all our queries and more importantly, she speaks good English.

Stayed in May 2024

Pillows were extremely uncomfortable One had no support at all, the other was like a concrete block No mini fridge

Very clean and in a convenient location Staff extremely friendly and restaurant below has beautiful food Beautiful view of snowy mountain from balcony and lake is a short walk away

Stayed in May 2024

To access rooms, you have to go through several doors and one of them can be locked sometimes, when this happens, you have to go to the front desk ask for help because the room card cannot unlock it.

The hotel is close to the train station and St. Moritz Lake. The room is big and clean. The hotel has a restaurant that provides good food and service. No. 1 bus stop is right by the hotel entrance.

Stayed in May 2024

Nothing

Comfortable and quiet room. Good bar and restaurant.

Stayed in May 2024

the hotel had building work going on which caused some background noise and they hadnt mentioned this on booking. There were areas with transparent plastic screening in the corridors and view of the development. Room would benefit from a decoration refresh

Easy to reach by bus from the station and short walk to the lake and town centre. Covenient pizzeria in the hotel. Nice breakfast. Basic room with comfortable bed.

Stayed in May 2024

There was ongoing renovations when we were there which meant that the lift was out of commission. However, this really didn’t cause us huge problems. It was more of a nuisance than anything else.

View of the lake. Large room. Very clean. By St Moritz standards the restaurant was reasonably priced.

Stayed in May 2024

If on floor 1 there is no lift and 3 sets of stairs. Staff helped with luggage. No tea/ coffee making facilities or fridge in room. Building Renovations going on throughout the day. Hairdryer lasted for about ten seconds before shutting down.

Plenty of room.

Stayed in May 2024

It was very hot in the room , and had to keep the windows open a much as we could , but this was a bit noisy

The staff were lovely , there was some building works going on when we were there , our room was too close , we asked to be moved , we were given another room with no problem at all . Actually with a better view of the lake .

Stayed in May 2024

Renovations are taking place on the first floor. So it was noisy from early morning. But renovations are needed from time to time so we dealt with it.

Location is very handy with bus bus stops outside the door. Staff very friendly and helpful.

Stayed in April 2024

Room was clean and a good size, beds were comfortable, quiet location. Great restaurant on site and breakfast was good!

Stayed in April 2024

The heating was fully on and could not be turned down, so we had to open the window to make the temperature bearable. Staff tried to help but it was still too hot after.

Check-in, restaurant, staff

Stayed in April 2024

Breakfast staff kind but inexperienced

Price, bedrooms and location

Stayed in April 2024

Hotel is a little tired in decor.

Central location . Very friendly staff.

Stayed in April 2024

No kettle in room. Have to trouble the staff at the bar to fill up my flask.

Near to supermarket, bus stop, city center and gondola station. Rooms are Spacious and staff are helpful. The Ricados restaurant in the hotel serves good Italian food too.

Stayed in April 2024

If you look at the rooms, much of the furniture had surface damage, was very humid (walls destroyed by that), bathroom was mouldy and smelly, there was no tea or coffee. It was too warm, the thermostat didn’t work. Reception was not too helpful.

Spacious, modern looking rooms. Bed was comfortable. Liked the sauna. Very nice people and environment in the downstairs restaurant.

Stayed in April 2024

Having no coffee making facility in rooms. Could offer kettle and tea bag. But not coffee sachets. Not major but for early risers not perfect.

Comfy beds, nice location, great brekkie and good restaurant for evening meal

Stayed in April 2024

Our room was on the 2nd floor and it was very hot, probably because of the wood oven of the restaurant, but I can ignore that for the amazing teste of the pizza.

The location of the hotel was good, the employees were very friendly. The Italian restaurant of the hotel is one of the best in the city. Breakfast was awesome.

Stayed in March 2024

Location good

Stayed in December 2023

The incredibly small and overly hot room

The staff

Stayed in February 2024

Room (with balcony) is small and noisy, since the balcony faces the main street. No amenities such as coffee/chocolate machines. Water bottles are not replenished during the stay. Pictures on booking website gives the feeling that is a tremendous hotel in the alps. Don’t be foolish, look for videos at youtube. It is just a nice hotel. Nothing more than that. Last but not least least, bas value for money (expensive towards what delivers).

There is a pizzeria/restaurant named Ricardo’s. Food and drinks are great! Staff is extremely pleasant and polite!

Stayed in March 2024

Room was nice but ridiculously warm, we didn't ski so weren't cold coming into the hotel but had to sleep with the balcony door open despite the thermostat being at its lowest and it being - 4 outside. Mattress was rock solid which didn't suit us personally. Not sure if the restaurant is part of the hotel or simply situated in it but one of the waiters had a terrible attitude. Seemed perplexed and angry that we didn't have a reservation despite the massive restaurant being at about 20% capacity - seen multiple customers comment on his attitude.

Hotel was convenient enough from St Moritz Station, only 1km away but still prepare for an expensive taxi if that's how you're getting there. 15 minutes walk into the middle of the town was nice. Room itself was a good size, clean and with decent facilities.

Stayed in February 2024