4 Bahnhofstrasse, 8810 Horgen, Switzerland
#4 of 7 hotels in Horgen
Guests' ChoiceBased on 23 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 23
Reviewed: 31 May 2024
Dana
SwitzerlandDuring the day, there are still some renovation and construction works going on, which can get quite loud if you want to relax in the hotel during that time. The room lacks a fridge, and there is no reception, so everything is done automatically. The online system sometimes glitches, requiring you to ask the bar staff on the ground floor for help. The website mentioned that they provide train tickets, but when we inquired, they said they would ask the manager and never followed up. Additionally, I tried to use a promo code from their website before booking on their website, but the system wouldn’t accept it, and my email inquiry was ignored. This indicates some issues with their communication with clients.
We got our room upgraded when we checked in, which was definitely a plus, as we received a Lakeview and a larger room. The hotel is completely new, so everything in the room, including all the equipment, is brand new. However, the sink is slightly uncomfortable, as it’s hard to wash out things that get stuck around it. The price for the hotel and the location is reasonable. The breakfast was quite rich, they are also offering one hot dish made from eggs. There is also a coffee machine and teapot in the room. Overall, it was a nice stay.
Stayed in May 2024
Reviewed: 27 May 2024
Arve
NorwayThe check-in procedure was troublesome, because the check-in link was redacted from the booking.com message and checking in via a tablet on-site was time consuming. The air conditioning wasn't working 100%.
The breakfast was basic, but fresh and good. The location is really good, just by the station. Also the staff was very friendly.
Stayed in May 2024
Reviewed: 24 May 2024
Ilan
Israelroom was a little smaller than expected although well planned. the check-in process requires some technology skills not suitable for everyone.
the hotel is brand new and the staff was very helpful. location is just on the railway station if you want to use the train
Stayed in May 2024
Reviewed: 15 May 2024
Chris
United StatesThe room details were very thought out for the space. We’ll done!
Stayed in April 2024
Reviewed: 11 May 2024
Hanna
United KingdomThe hotel is brand new. Spacious and clean rooms. The staff were very nice and helpful. Very good breakfast.
Stayed in May 2024
Reviewed: 10 May 2024
Peter
SwitzerlandNew, clean and beautiful rooms. The beds are comfortable, the wc and shower are spotless. Cant go wrong with this hotel.
Stayed in May 2024
Reviewed: 3 May 2024
Andressa
GermanyThere is no traditional reception, checking is online or via a totem in the lobby.
The hotel is brand new, well decorated and modern rooms. The bed was amazing! I travel a lot for work and I never stayed in a hotel with better bed. Also I’m really picky with pillows and this one was spot on. The breakfast was really nice as well, small selection but good quality.
Stayed in May 2024
Reviewed: 2 May 2024
Moritz
ThailandNice View, delicous food and amazing People.. I gonna bee back;)
Stayed in May 2024
Reviewed: 21 April 2024
Maila
SwitzerlandRooms super clean, decent size,very comfy beds. Staff and breakfast outstanding and location super (literally at train station and center of Horgen)
Stayed in April 2024
Reviewed: 30 May 2024
Marc
SpainPrice is too high, no front desk so all process even the key is online through the phone and e-mails received were in German, no chance to easily change to English. Breakfast quality not in accordance with price paid.
Location and staff.
Stayed in May 2024
Reviewed: 21 May 2024
Adel
EgyptIt’s new or renewed
Its location
Stayed in May 2024
Reviewed: 18 May 2024
Marina
GreeceThe room was freshly painted, the paint smell bothered me a lot, I had to wear a surgeons mask to get to sleep. I left in the morning asap!
The location
Stayed in May 2024
Reviewed: 26 April 2024
Clementine
United KingdomThere aren’t any phones in the room currently, so it’s difficult to communicate with staff unless you go downstairs. There isn’t a ‘do not disturb’ sign you can use so housekeeping can just walk in unfortunately. As it’s just opened, lunch and dinner options wasn’t available to me.
It’s in a great location, right opposite the train station (Horgen) and the rail system is pretty easy to use. You can also get buses just outside. The internal decor is also beautiful.
Stayed in April 2024
Reviewed: 1 June 2024
Mohammad
Saudi ArabiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 June 2024
Daniela
AustriaThere are no comments available for this review
Stayed in May 2024
Reviewed: 28 May 2024
Lydia
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 May 2024
Zang
NetherlandsThere are no comments available for this review
Stayed in May 2024
Reviewed: 15 May 2024
Chris
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: 12 May 2024
Feylyan
NetherlandsThere are no comments available for this review
Stayed in May 2024
Reviewed: 12 May 2024
Jie
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 3 May 2024
Mohammad
IranThere are no comments available for this review
Stayed in April 2024
Reviewed: 28 April 2024
Martin
Hong KongThere are no comments available for this review
Stayed in April 2024
Showing 1 – 23
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