Shower only got warm, not hot. Very low water pressure when on full-hot setting. Staff seemed a bit unsure about the Interlaken guest card and general uses. No guest discount with the Italian restaurant on the first floor but did have an agreement with a nearby restaurant. No basic frills or pampering normally expected with a noted-named hotel

Convenient central location - convenient to both Ost and West train stations, ferry/boat and main bus routes. Friendly staff. Very good breakfasts. Decent atmosphere without the frills.

Stayed in May 2024

The fan in the bathroom run all night even when we turn off the light. Sometimes it run too loud and we need to close the bathroom door. It was ok after that.

Staff are friendly and helpful, great location, about 5 minutes walk to Interlaken West station and 15 minutes walk to Interlaken Ost station. Close to everything. The room is spacious and very clean. I had a hot bath which helped to release my muscle tension from walking and exercise. Breakfast was great and there was variety.

Stayed in May 2024

Not really, have kettle in room better

Have everything I need. Clean, comfortable. Breakfast is very good. Next to bus stop, convenient to train station. Staff very friendly

Stayed in May 2024

The location was nice. Everything we needed was nearby. Very convenient.

Stayed in April 2024

Very central, nice price

Stayed in March 2024

The double bed is a bit small for two person.

Great location, walking distance to train station and bus stop just right in front the hotel, easy to get around. Hotel service were great, buffet breakfast provided everyday, the room is big and clean, a great place to stay.

Stayed in March 2024

The hotel room is in need of renovation for a long time. The floors are creaking, the walls are covered in black stains, either from shoes, or from some kind of paint... But the worst thing is that there were no sockets near the bed. There were hardly any of them in the room at all. One by the front door, the phone can be left dangling because there is nowhere to put it, and one socket near the table, which I never managed to fully insert the adapter into. Fortunately, this was enough to somehow charge the phone. There is no shelf for cosmetics in the bathroom.

Good location in the center, there is a bus stop next to the hotel, a large supermarket across the road. Delicious and varied breakfast buffet. Breakfast starts at 7 am, which is very convenient considering that you need to get to so many places in a day.

Stayed in March 2024

Nothing

Excellent location, close to attractions, bus and train station. Good elaborate breakfast, clean and comfortable rooms.

Stayed in March 2024

Very centrally located, big and spacious rooms, very good breakfast. A warm welcome from the receptionist who was very helpful and very professional.

Stayed in March 2024

Breakfast spread could have been more. Type C charging sockets should be present.

Great location, clean decent sized rooms, spacious bathroom. My room had an attached balcony as well. Staff was helpful.

Stayed in March 2024

I recently stayed at Hotel Weisses Kreuz in Interlaken and had a wonderful experience. The hotel’s location is incredibly convenient, just a short walk from Interlaken West station, with a tram stop right outside the front door. This made it easy to explore the city and surrounding areas. The proximity to various restaurants and a supermarket was a huge plus – I never had to worry about finding a place to eat or grabbing essentials. Additionally, the hotel offers the convenience of storing luggage after checkout, which allowed me to enjoy my last day in Interlaken unencumbered. My nights at Hotel Weisses Kreuz were comfortable, and the staff was accommodating, ensuring a pleasant and memorable stay. I would highly recommend this hotel to anyone looking for a hassle-free and enjoyable visit to Interlaken.

Stayed in March 2024

The floor creaks u can hear someone from another room if there moving on the way to their room.not really a big deal can't blame the hotel though maybe because floors are made out of wood.i requested a transfer to another room coz of the bed frame it was shaky and I'm afraid it might broke if I step in to it

Plenty of options for their breakfast buses are just below the hotel Hotel itself is just very close to the tourist spots

Stayed in March 2024

Fire alarm was activated twice during a 4 days stay

Everything was great, breakfast, room and location

Stayed in February 2024

Room

Breakfast

Stayed in February 2024

Great location and clean room.

Stayed in February 2024

Some areas look without proper maintenance and painting

The bed is nice

Stayed in February 2024

The breakfast was poor compared to many other hotels we stayed at in Switzerland. ( limited choice of meats, stale croissants from previous day, hot dishes dry and unappetising. Dishes obviously filled to capacity at 7.00am snd not replenished until the end of breakfast at 10.00am). Briefly mentioned this fact on check out but was met with an uncaring shrug by mature receptionist with long silver hair.

Location great. Room very clean / modern.

Stayed in February 2024

Every towel had hair. I couldn't sleep well because I could hear the noise in the next room and above, and the machine.

West Station is close. It is convenient because there is a supermarket nearby and the main street is adjacent. Breakfast with various foods was so good.

Stayed in February 2024

Great location in the center of Interlaken with a bus stop in front of hotel.

Stayed in February 2024

Staff a little bit unfriendly

Location, cleanliness was really good

Stayed in January 2024

Breakfast, shower, bed were wonderful. I really enjoyed and recommend to others.

Stayed in December 2023

Room is huge with huge bathroom and also bathtub. Staff is nice preparing takeaway breakfast when we have to travel early in the morning

Stayed in December 2023

The hotel is quite expensive, comparing to other hotel in different region during our trip around europe. Also the floor is squeeking, so when we are sleeping we can hear someone upstairs walking and moving

The room is very spacious, we got the corner side, so more space. breakfast also OK, Location is very strategic. The Host give us free travel card around interlaken, so we can get around the city for free. Overall our stay has been pleasent.

Stayed in January 2024

cleanliness

Stayed in December 2023