I have to say there was not a cafe or a place to sit indoors and have a cup of coffee or meal..this could improve

An exceptional stay. What an amazing hotel. Excellent staff. Best location

Stayed in April 2024

Great location. Very nice rooms, good breakfast, good design.

Stayed in February 2024

Non

Everything

Stayed in December 2023

Nothing

Everything

Stayed in August 2023

Outstanding service, thoughtful, friendly stuff but not overbearing, very balanced as it must be in luxury places. Historic but modern luxury place, very clean, nice smell. Very good breakfast.

Stayed in July 2023

very nice and helpful staff, excellent location, good size room.

Stayed in June 2023

Nothing indeed

Just awesome in all dimensions, location, facilities, service etc. Except the croissants (we are French 😊)

Stayed in May 2023

excellent location. clean. interesting architecture. great breakfast. fun restaurants.

Stayed in April 2023

The only minor issue that arose didn't directly involve the hotel or its' staff. We asked the concierge to arrange for a taxi to the airport for us, and i was disappointed to discover our driver took the long way around (I'm familiar with Zurich after many business and holiday visits), for what I could only interpret as an effort to increase the fare. It's minor in the scheme of things, but I resent being taken advantage of for any reason. That said, everything I said in my previous comments still fully apply, and we will make it a point to return to the Widder on future visits to Zurich.

This was simply a top-notch experience from start to finish. From our arrival to our departure, nothing was lacking in making our stay comfortable and enjoyable.

Stayed in May 2023

Room layout and finishing plus the stairs inside to get to the room

Location and staff

Stayed in March 2023

Nothing

Great location, beautiful lobby, friendly stuff, welcomed rooibus tea! Amazing historical rooms, comfy bed, super clean. This place feels like home.

Stayed in January 2023

Not very modern premesies

Very friendly employees, respond with kindness to meet you request

Stayed in January 2023

perfect spot and the room was so adorable. the personnel were lovely

Stayed in January 2023

They said they would email the receipt but never did. A bit annoying for a 5 star hotel. I do not have time for such follow-ups.

The location is excellent. Comfortable and spacious rooms. Very friendly staff. Small things are thought of which makes your stay even nicer.

Stayed in December 2022

there isn’t a spa:

everything was amazing

Stayed in January 2023

August restaurant

comfortable bed, great location

Stayed in November 2022

That I didn’t get the suite with the terrace which I booked. I stayed at the Widder many times before. The location and that the suite has a terrace were the main reasons for always staying at the Widder when coming to Zurich.

The location is excellent.

Stayed in October 2022

Great location, big clean room. Breakfast was excellent. Attentive staff. Also would recommend the August restaurant at the hotel. We’ve been there night after night.

Stayed in October 2022

The hotel bar, while it has a nice looking staff, some are without knowledge about products that they are offering.

Like always, very vibrant place, with excellent breakfast, nice staff, and excellent position. Great live music in bar.

Stayed in October 2022

the location and the vibe

Stayed in September 2022

The room itself couldn't be cooled down properly, and we had this absurd situation in which the nights outside were pretty cold (around 10 degrees celsius), but it was too hot for us to sleep properly. We couldn't open the windows because the church bells sounds are pretty close, loud, and persistent :). We notified the staff about this but apparently there's nothing that can be done - it's something that has to do with a/c restrictions in the city. It might have even been exacerbated by the fact the room was so large. Anyway, bottom line is we didn't sleep that well because it was too hot in the room. Even so, it was a really small dent in what was a great weekend vacation.

The staff were incredible - attentive to our every need, courteous and proactive - even providing us with an amazing room upgrade and decorating the room for our wedding anniversary - we didn't even have to ask! Amazing. Also, the hotel is spot on in the center of the old city, easy walking to mostly everywhere, and an overall lovely neighborhood. The breakfast is awesome, with a great buffet and great choices overall. The bar is also very nice, with a great ambience, great selection and attentive service.

Stayed in September 2022

The staff were incredibly helpful and went out of their way to ensure everything was to our satisfaction. We borrowed the electric bikes for free to ride around Zurich. The room was beautiful and had tasty chocolates. There are lots of spaces to sit in and entertain. The breakfast was very tasty.

Stayed in September 2022

Excellent hotel in perfect location, top quality throughout

Stayed in June 2022

-

luxurious city hidden location

Stayed in August 2022