Pouring with rain on arrival at main station - taxi drivers refused to take us as (quote) 'hotel is only 500 metres away', while ignoring the fact that potential customers were both in their 70s with suitcases and in pouring rain. Not a fault of the hotel of course but as the latter is not a transport route be prepared to drag your own cases on arrival.

Hotel as expected for the city-centre price. Some noise in the morning sounding like something being dragged over cobbles by the hotel. Hotel was in city centre old town so plenty of restaurants in the vicinity.

Stayed in May 2024

Small rooms

Fantastic Location, friendly staff.

Stayed in April 2024

it was pricey but I guess Zurich is an expensive city

well located easy to find ,very neat and clean very nice staff at front desk / gave helpful suggestions , breakfast staff and the food itself was fabulous

Stayed in May 2024

The street noise was very high. The bars down our street were open until am hours. It seemed everyone was outside the bars on the street talking loudly. Also, traffic, mostly motor bikes, could be heard during the night. All this with the windows closed.

The breakfast choices were excellent. The staff was always friendly and helpful. Good location to train and bus connections.

Stayed in May 2024

All good

Close to centre and main train station. Comfortable bed. Friendly staff. Appreciated complimentary fruit, pastries and chocolates at reception.

Stayed in May 2024

The church bells go on at all hours and could wake you up, so I guess locals are used to it.

Good, enjoyed it.

Stayed in May 2024

Nothing

Great staff. Wonderful hotel.

Stayed in May 2024

Honestly, service and comfort is the two things that make me score the place high. The girls from the reception were not like the lady from the breakfast, going above and beyond. I asked few recommendations where to eat traditional food e etc and they were only able to recommend tourist traps around old town, very expensive places. I really like when I get the hotel and the people in the reception give you a overview of the town, good recommendations and etc. They were not as caring… they are not rude or anything, don’t take me wrong, they may not just be well trained to actually give the guest a better experience.

I enjoyed my stay in the hotel. Just to be clear, the main reason that I am giving a good score is because of the lady that works in the breakfast area. On Sunday, I booked a tour and I wouldn’t really have time to have a proper breakfast, I arrived at 7:30 and ask her if I could bring some stuff for breakfast, she was superrrrr helpful and caring, ensuring that I have a reasonable breakfast. It saved my day as the tour only stopped around 2o clock for we eat. Thank you so much, it was a small gesture but you made my day. The room was clean and cosy, no complain. Another big advantage is the location, you can do absolutely everything by foot, very convenient place to stay.

Stayed in May 2024

breakfast

Location is good, breakfast is ok but nothing special.

Stayed in March 2024

Great stay

Stayed in February 2024

Great stay

Stayed in February 2024

Breakfast was great, location was great, room and its facilities was great too. Even had a balcony with view of the old town. Staff were very helpful, and reception even offered free pastries. Great stay, thank you

Stayed in February 2024

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Room, breakfast, and location were excellent

Stayed in April 2024

the blanket could be a bit larger, linen material a bit softer, and the mattress itself as well is not bad, however could be slightly better, and i understand the meaning of single bed but there is definite room for improvement in the size of the bed.

great location, fast & easy check-in, friendly staff, great to have fruit/pastries in the lobby, very nice room, great that i'm able to open both windows, clean room and decent amenities

Stayed in April 2024

Staff were ok but could be friendlier

Location was very good. It’s a very old hotel but comfy. Rooms are extremely small. Very close to main railway station in Zurich. Breakfast was good. Bit expensive for the size of the room but Zurich is very expensive city. I loved my stay at hotel

Stayed in April 2024

No bar or cafe

Location, cleanliness, great staff and delicious breakfast included.

Stayed in April 2024

Great location and good value for money.

Stayed in April 2024

A bit out outside noise on Thursday night. Couldn’t have the window open due to noise.

Comfortable beds, good shower, location and breakfast. Clean, quiet and nice staff. Lovely restaurant and great breakfast. Handy to train station, restaurants and shops. Walking distance to old town.

Stayed in April 2024

I found the style of the tap in the bathroom difficult to manoeuvre.

The staff were friendly and very accommodating. The breakfast was substantial and of a high quality.

Stayed in April 2024

The ice box in the room fridge needs to be defrosted.

Warm welcome, fruit and pastries in the reception area. Good, well thought out room (plenty of power sockets), very comfortable bed, spotlessly clean, small fridge. Bathroom: hot, powerful shower and good towels. Breakfast is excellent with plenty of choice and gluten free bread rolls for breakfast. All the staff we spoke to were kind, helpful and very pleasant.

Stayed in April 2024

The location of this hotel puts you right in Old Town. Lots of nearby eateries and bars. Walking distance to shopping and a short 10 minute walk from the main train station. Great breakfast and hard to believe, but all of the drinks in the room refrigerator are free (refilled everyday).

Stayed in April 2024

It was noisy in the area. The breakfast was below our expectations. Quite expensive but this is probably common for the entire city.

Kind personnel. Centralized location, close to everything.

Stayed in April 2024

Clean and convenient

Stayed in April 2024

In the bathroom, the sink area is quite small, and I was always in danger of hitting my head on the shelf sitting just above it each time I washed my face or brushed my teeth. The beds must be covered with some type of plastic-like layer that keeps the mattress clean, but I found it made me too warm when covered up with even just a single sheet. I woke up each morning sweaty, so I had to take a shower when I got out of bed.

This hotel is in a great location, quite central to everything. The surrounding neighborhood has lots of great little shops and eateries. The breakfast is excellent; my daughter and were quite happy eating a large breakfast every morning. We loved the coffee machine and the trays of deli meats and cheeses.

Stayed in March 2024