At the first room assigned door didn't locked .. I asked to change room. Staff offered to fix door, but I decided to get a better room Hotel safe deposit box in room not available to use unless I call the front desk. It should be ready to use upon arrival. Bathroom bathtub and shower without safety anti-slippery material of any kind on bottom surface. I used to be a local, this time I booked with American passport and international credit card, it will be nice to inform on the web site, that the IVA tax discount ( almost 20%) is available only if I entered the country as a foreigner, since front desk clerk asked for PDI document.

Great Location, good complementary breakfast available. Safe parking lot, guard available. Comfortable, clean beds. Great view from swimming pool area, private easy access to local beach. Good quality hand liquid soap an body wash provided. Not noisy portable air condition unit in room , greatly appreciated.

Stayed in March 2024

Buildings are a bit tired

Staff were great, key staff spoke English. Good breakfast buffet, pool etc perfect.

Stayed in December 2023

que no haya youtube en la tv

Piscina

Stayed in October 2023

The hotel seems to host lots of private events/functions. More than once, we felt that the communal areas (pool area and bar) were off limits to hotel guests due to an ongoing private event. This was very inconvenient as the pool is definitely a draw card (the nearby beach is OK, not amazing). One of the nights we're were there, the loud music from the event (live DJ) continued until midnight, which was disruptive and, I felt, pretty disrespectful of hotel guests. Finally, while room service is apparently available (it appears as a service the hotel offers in their description), we could find no information about it during our stay, and so we couldn't take advantage of the full hotel experience.

Very clean and comfortable rooms. Excellent location (close to beach and a short walk from the centre).

Stayed in September 2023

The price you pay for night is kind of expensive

Breakfast was good buffet I found everything I like to eat. The view was fantastic.

Stayed in August 2023

no xomplementry water or cafe o tea in room

its location is fantastic property is old but well maintained

Stayed in June 2023

The location was great, right at the beach, which was suitable for swimming. The room was nice, had a great view, and the staff was friendly. Good breakfast and a good restaurant. Free and safe parking. I highly recommend it.

Stayed in May 2023

The mattress was a bit worn out

Excellent location. Nice and clean even though it looks old. Mattresses could be replaced….. a bit worn

Stayed in May 2023

No other stores or food within easy walking distance.

Helpful friendly staff. Nice pools, great views. Good restaurant.

Stayed in April 2023

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Stayed in January 2023

I would have liked to be able to walk to the beach from the terrace

The location is terrific, on the seaside The rooms are comfortable

Stayed in December 2022

Bar and restaurant is not 24h.

Great place... and the sunset view was amazing!

Stayed in December 2022

la carta del restaurante

si

Stayed in November 2022

didn’t have usb ports for charging. no elevator, a bit old fashioned. bed was too soft

nice location, restaurante was good

Stayed in September 2022

Nothing, really.

The hotel is a bit out of downtown Arica but thats what makes it special. It's quiet, has everything you need on the grounds and a front row seat to the Pacific ocean. We found it very relaxing. The food from the restaurant was superb and the staff really does try to please.

Stayed in May 2022

Bathrooms, no hot water

Location

Stayed in March 2024

Breakfast was a huge disappointment, the restaurant was packed and they were constantly out of food and beverages. They were obviously overbooked and had may events happening at the same time.

The room was very big and quite comfortable.

Stayed in January 2024

Fences around pools prevented direct access to the beach and spoilt the views. Fences were necessary for security as a couple of homeless people in tents were on other side of fence for the duration of our stay. Multiple broken tiles around the infinity pool and property ‘tired’ in general.

Good sea view from the room. Good staff - friendly, helpful and polite. Property clean and in good working order if a bit tired. Attractive scenic areas in bar and restaurant for breakfast and drinks. Good scenic location within 1/2 hours walk of town and a nice Sandy beach.

Stayed in November 2023

the bar played music so loud that it resembled a club. having my room overlooking the bar was a nightmare. I called the front desk to complain every night and even went there in person. the staff couldn't care less.

breakfast was ok compared to other hotels.

Stayed in July 2023

no hot water for 3/5 nights and no interest by the staff to get it fixed asap, a very run down hotel that has already seen it’s best years 20 years ago

Great location

Stayed in June 2023

air conditioning did not work and was quoted a different price at check out vs check in

location

Stayed in March 2023

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in April 2023