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Reviews of City Hotel Shanghai

No.5-7 Shan Xi South Road, Huangpu, 200020 Shanghai, China

#241 of 316 hotels in Shanghai

Guests' Choice

Review score

Based on 28 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Great place!!
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    They only had bar soaps and the cleaning lady never really replaced our used soap even after it got really mushy and watery haha. It wasn't a big deal though, the cleaning team was extremely nice and kind, and always checked on me if I needed more water or towels whenever they met me in the hallway! Another thing is the ac seemed like it needed some cleaning, bc it kinda smelled fishy when we turned it on for the first time.

    Great hotel! Would definitely come here again. Location is amazing-iapm mall, Haidilao, 很久以前, and other good food places near the hotel, super easy to get to the hotel from anywhere by both bike and car (and metro too of course). It is about 10-15min ish walk from the nearest metro which I thought was a bit annoying, but it's a walkable distance and the streets are really pretty so no biggie. The room is not super spacious but it's enough for 1-2 people. It's clean and the ac works great as well, and the view from the room is also super nice!

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Very nice stay in a beautiful area
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a little cramped with suitcases because of all the chairs and desks in the room, and the hallways sometimes snelled like smoke. There is breakfast offered, but it’s a bit expensive and not included in the price.

    The lobby and rooms were nice, and we had a great view from the 11th floor! There is a fridge and a safe inside, and the bathroom is spacious. It’s about ten minutes walk from a subway station (South Shaanxi Rd. Exit 2) but the area is so nice to walk in with lots of shops and restaurants. The staff spoke English and was very helpful at the 24h desk.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    The stay was good, location and staff are absolute advantages of the hotel.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 13 nights
    • Submitted via mobile

    Dirty carpet in the room, outdated furniture (nightstand drawer was opening by itself all the time), fridge looked dirty inside, shower had a weird sound when I turned water on

    Location is great. Staff is nice and helpful, clean and comfortable bedding, towels, bath robe, slippers, complimentary water bottles.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    it is little away from main Nanjing area/Road.

    okay

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Good option if you don't use metro
    • Business trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from metro stations.

    Good breakfast. Easy spot for taxi pick up.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Washing service was a bit expensive, but we did not need it. A lot of electrical outlets in our room did not work.

    Location was great! For metro station you had to walk at least 10 min for the nearest one. Service and staff were great. Breakfast was really nice!

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The corridors and facilities are on the older side (which for Shanghai means 90s) and are a bit rundown, but nothing shocking or discouraging another stay.

    Very centrally located, good value for money, staff is helpful (essential in recovering my phone when I left it in the taxi). Room was comfortable and clean.

    Stayed in April 2024

  • Reviewed: 16 March 2024

    8.0
    My final night in Shanghai was comfortable but disappointing
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I booked this hotel specifically because it had a pool, I was choosing between this and another. I really needed to chill on my last day and so I went up to the pool which is turns out is a public pool and had swimming lessons on at the time. It was very noisy. It didn’t look like there was anyway I could relax there and the photos on the website do now show what it is really like. I would not book this hotel again on this basis. Very disappointed.

    I had nice hotel room with a very comfortable bed. Breakfast was very good and the views from my room were great. I also received a lovely gift on arrival as the hotel celebrates its 35th anniversary.

    Stayed in March 2024

  • Reviewed: 3 August 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Limited offer - Superior Double or Twin Room
    • Stayed 4 nights

    I first thought the wifi was temperamental but then I realized you have to log in again every day

    the bed was indeed comfortable, and I liked the location. it's a interesting part of town.

    Stayed in August 2021

  • Reviewed: 20 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Limited offer - Superior Double or Twin Room
    • Stayed 3 nights

    good location, great staff, almost everybody speaks English, very nice! great value per money.

    Stayed in July 2021

  • Reviewed: 13 July 2021

    8.0
    very good value per money
    • Leisure trip
    • Family with young children
    • Limited offer - Superior Double or Twin Room
    • Stayed 5 nights

    The staff was very polite, almost everyone speaks English, good location. Value per money is very good. The pool is nice but have allot of lessons all day long. Overall a good hotel!

    Stayed in July 2021

  • Reviewed: 15 May 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I don't like at all.

    Very noisy the whole trip.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a minor inconvenience that television turned on every time when card was inserted into the slot for the electricity.

    The hotel is a good location. The room was well equipted: shampoo, conditioner, shower gel, robe, slippers, body lotion..

    Stayed in May 2024

  • Reviewed: 4 May 2024

    4.0
    Not great...
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    20 min from subway, hard beds, gym is very old and tired.

    Stayed in May 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It was spacious and a very good price

    Stayed in March 2024

  • Reviewed: 25 March 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The booking was included one breakfast. When I wanted to go the breakfast room they wanted to charger me, so I doublechecked and learned it was included. So even a visit at the reception couldn’t solve the issue and the staff member did two calls and disappeared after the second call, without solving my issue.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    1.0
    Not happy
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Temperature was so hot inside the room . I was asking to open windows with just small gap so cold air can come inside a room .We booked one bed queen room, Was given twin bad room with dirty old carpet smell like pee and we demand change the queen bad we was booked . Stuff willing to change it more nicer and clean . yet room was hot and been told open a window . I hope booking . Com More selective pick a better hotel for their Customers. So we don’t waste our money to stay in bad reputation Hotels.

    Stuff are very good and excellent helpful and very clean.

    Stayed in March 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 1 May 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 28 April 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 28 April 2024

    4.0
    Disappointing
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 25

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