No. A47,Qingxi Lane, 416200 Fenghuang, China
#4 of 12 hotels in Fenghuang
Guests' ChoiceBased on 105 hotel reviews
8.8Cleanliness
8.7
Comfort
8.7
Location
9.7
Facilities
8.4
Staff
9.5
Value for money
9.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Maxime
SwedenThe soundproofing is not great, I was awaken early by people talking/shouting in the street below. Note that there's no breakfast served at the property (but options for Chinese food close-by).
The hotel is perfectly located, just 3 minutes from the bus shuttle to the train station and 2 minutes from the river. The room is modern, clean and comfortable. Veronica was super helpful via Wechat, she speaks perfect English. Overall for the price, the value is exceptional.
Stayed in May 2024
Reviewed: 18 May 2024
Anna-carina
GermanyNothing we didn‘t like
It’s a very nice little hotel in a side street of Fenghuan, but around the courner of the main attraction. You don’t get the full tourist noice during the night. The hotel owner is amazing, speaks perfect English and helps in all ways, she can.
Stayed in May 2024
Reviewed: 16 May 2024
Lena
GermanyReception Woman was helping me a LOT with a map and she speaks english good! And the sweet dog there <3
Stayed in May 2024
Reviewed: 15 May 2024
Yun
GermanyThe water collected in the shower.
It's easy to reach, located in the centre of the old city with many restaurants nearby. The staff gave detailed information about transportation. Nice room and clean.
Stayed in May 2024
Reviewed: 14 May 2024
Katie
AustraliaThe stay was great, the host was extremely helpful before hand in sending information on how to get from the train station to the hotel. And they offered us a free room upgrade on arrived. The rooms were clean and large.
Stayed in April 2024
Reviewed: 12 May 2024
Ling
MalaysiaNil
Great location near Qifeng Tourist Centre/bus station. Walking distance to Hemu House. The hotel location is of easy access to the Rainbow/Red Bridge and all attractions within Fenghuanggucheng. The room is clean and nice. Definitely recommend for other travellers.
Stayed in May 2024
Reviewed: 1 May 2024
Lan
SingaporeNoise level from the streets especially when tour groups start early in the morning.
Location is good as it's within walking distance from the bus station and is near to the river and main attractions. Veronica is very helpful to guide us to her hotel by showing us various photos. Veronica speaks good English to communicate.
Stayed in April 2024
Reviewed: 30 April 2024
Zhi
United KingdomIncredible staff who were so helpful in helping us book many tickets at discounted tickets and suggesting many potential itineraries for us to follow Really great experience
Stayed in April 2024
Reviewed: 29 April 2024
Lily
United StatesNone
Good location. Veronica, the owner is very nice and helpful. Highly recommended the place if you come to Fenghuang!
Stayed in April 2024
Reviewed: 6 April 2024
Celia
Hong KongGreat location very close to the river and main attractions but far enough to be quiet. Veronica was very kind to help us with anything we needed. The bed is very comfortable.
Stayed in April 2024
Reviewed: 4 April 2024
Chloe
FranceHotel is within walking distance of the center of the city. Staff are extremely friendly and welcoming. The room was delightful, lovely size for two people. Would definitely stay again.
Stayed in April 2024
Reviewed: 2 April 2024
Felix
SwitzerlandClean and comfy room, beds were very soft, which is rare in China. Staff spoke fluent English, she was very accommodating and helped us in every step. The night show was incredible. Central location, close to the river and attractions.
Stayed in April 2024
Reviewed: 30 March 2024
Eveline
GermanyLovely, comfortable space and veronica was super helpful and great. Great location too. Highly recommended
Stayed in March 2024
Reviewed: 30 March 2024
Eric
ItalyLocation was great, walking distance to all main streets and away from the noise. Room seemed like newly renovated and was very clean. Bed was very soft and comfy. Air con worked very well. The restaurants and attractions recommended by Veronica were amazing.
Stayed in March 2024
Reviewed: 30 March 2024
Woods
Hong KongGreat location with easy access to all main spots, and avoid the noise by the river. Friendly and helpful staff, Veronica recommended an amazing night show. She made our trip in Fenghuang much easier.
Stayed in February 2024
Reviewed: 28 March 2024
Gonzales
SpainNothing
Amazing staff, the owner spoke perfect English. She recommended an incredible night show! The room was simple but clean and had everything we needed for a great price, quiet with easy access central location. It was an enjoyable stay. Recommended!
Stayed in March 2024
Reviewed: 28 March 2024
Alessandra
FranceThe room itself was wonderfully designed, so comfy and clean.
Stayed in March 2024
Reviewed: 24 March 2024
Alejandro
SpainJust shame is not on the river street. But the hotel is perfect
She speaks very good english and they are always thibking to help the turist. Very good place to stay
Stayed in March 2024
Reviewed: 22 March 2024
Gian
AustraliaEverything was just perfect
Stayed in March 2024
Reviewed: 8 March 2024
Emily778
AustraliaAll good!
It was a great spot. The hotel was just renovated one month ago, the room was clean and comfy. Would definitely recommended! The english-speaking staff was very friendly and helping, went out her way to assist us to move from Fenghuang to Guilin.
Stayed in February 2024
Reviewed: 8 March 2024
Jacob
FinlandSuper convenient hotel close to the river, main attractions and nice restaurants. Everything is new and comfortable. Extremely helpful staff.
Stayed in February 2024
Reviewed: 25 February 2024
Emanuel
ItalyNothing
Great location, quite close to the river and main streets. The owner speaks fluent English, she was really helpful. The whole place was newly renovated, very clean and comfortable.
Stayed in February 2024
Reviewed: 17 February 2024
Roberto
SpainA hotel with an unbeatable location and very good service, they always helped us with everything, thank you very much.
Stayed in February 2024
Reviewed: 16 February 2024
Ewa
IrelandIt’s a nice place but comparing to nearby hostels it’s a bit overpriced.
Extremely friendly and helpful host Veronica.
Stayed in February 2024
Capoterra, Italy
Savannah, USA
Kostroma, Russia
Bogotá, Colombia
Barreirinhas, Brazil
Bogotá, Colombia
Bruges, Belgium
Scalea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content