The swimming facilities was outsourced to a third-party provider and usage was complimentary to hotel guest. However, i was given a half-a swimming towel instead of a full towel. I thought that was hilarious but also a reflection on how just because your hotel facilitates is "outsourced" the quality of the delivery is still in my view a joint responsibility with Holiday Inn's to manage, supervise or co-exist as its co-branded together.

Check in at Holiday Inn Aqua City was bit clumsy but staff quickly offered me complimentary breakfast which was a nice gesture. While Holiday Inn is part of American Hotel Group evidently this property has more local Chinese mainlander customer as not many staff from service center, waiters, breakfast chef, room services have the ability to speak/understand basic English. This itself isn't a poor experience overall, but my expectation was indeed higher given that I did choose to stay in an international hotel chain not a local China hotel group. Nevertheless, the staff was very polite, patience and dedicated to provide their upmost best quality of service during my stay at Aqua City, this includes helping me navigate the complexity of Chinese apps registration, how to get to tourist spots via metro or walking distance. Overall, it was a very pleasant stay, and I will not hesitate to return again in the future.

Stayed in May 2024

The aircon didn’t seem to work.

Very conveniently located near the subway system and public transport. The room was spacious and well appointed.

Stayed in May 2024

Difficult to find as the main entrance is not facing the main road

Cleanliness Free upgrade Location

Stayed in April 2024

The hotel atmosphere looked dull. Breakfast has many selection, but quality are not good enough.

Location is easy to find restaurants and shopping, including Confusion Temple

Stayed in April 2024

Most of the TV channels were Chinese, with a few Russian and Cuban. Very, very disappointing.

Location and quality

Stayed in April 2024

The hotel id Locatel Inside a shopping mall. Maybe there should be more further instructions on how to get to the hotel because it was a bit confusing at the beginning. Everything else was ok.

Stayed in March 2024

One of the big bath towels smelled cigarette smoke The entrance of the hotel is not well lit.

The receptionists are helpful. Our room with two double beds is big and clean. The breakfast has both Asian and European food. There is a lot of variety. About 10 minutes to metro station, and 15 min by walking to Qingwei river

Stayed in March 2024

Every night after 10 pm to 3 or 4 am a group of men knocking wooden boxes I guessed for shopping centre. It was disturbing and can’t sleep.

Excellent location

Stayed in March 2024

The rate is sightly above my budget.

Within walking distance to FuZiMiao tourists areas and attractions. Very near to Nanjing DaPaiDang, one of the popular restaurants serving local delicacies.

Stayed in March 2024

Location! A few good coffee places in the vicinity (try Algebraist!), and fuzimiao area within walking distance. Aqua City for a spot of shopping and lots of eating options too.

Stayed in March 2024

I think the touchpoints at the hotel (concierge) and tourist spots can be further improved. Perhaps a tourist information counter can be located in the hotel where tourists can gather more information. More guidance should be given to first-time visitors to inform them where is the nearest metro station. However, would be too much of expectations for the hotel as the hotel has done its best. Perhaps there should be information tourist centre located in 夫子庙, just like in Singapore where we have tourist information centre located in various tourist spots where tourists can drop by to ask questions and seek advice.

Location is centralised and near a tourist shopping district. Walking distance to two metro stations about 10 mins walk. Our daily morning breakfast were greeted by friendly staff who made my morning wonderful. The ambience of the restaurant and the breakfast buffet spread is superb - a combo of east and western menus. The hotel is located next to a shopping mall where you can find chain stores such as Uniqlo, New Balance etc and there is fast food chain at the basement of shopping mall. There is a heated swimming pool, spa and a sports gym at the 6th floor of the hotel.

Stayed in March 2024

Clean, western style hotel close to attractions

Stayed in March 2024

Breakfast really good. Manager on desk very experienced and helpful. Best Holiday Inn in China so far!

Stayed in February 2024

The breakfast experience is disappointing and I don't recommend it. Room service food options are also rather limited.

The location was excellent, surrounded by shops and is easy walking distance to the Confucius Temple tourist area. The rooms are clean and good sized and the reception staff were friendly and helpful.

Stayed in January 2024

The toilet do not have bidet spray.

The location is great

Stayed in December 2023

Visa debit card didn’t work here and was an issue. Money exchange was also not possible at front desk nor they accepted USD. Better carry cash or methods of payments workable in China be used like Ali Pay, WeChat pay, Union pay etc.

Everything was great. Breakfast was very elaborated with multiple choices. Wifi was quite good. Location of hotel is very good and a lot of eating options. Halal food is also found nearby. Overall a very good experience.

Stayed in November 2023

AC locked during winter! breakfast spread is just so so, still more to chinese crusine then international spread. room cleanliness is still beyond acceptance... dust behind the doorway is thick..

the front desk services was good. initally we are given a room that the AC is not turn on for winter... but only with heating function.. is really too warm for us. they guided us to open the window for some ventilation. However, it allows the smoke fm the restaurants to slip in (hotel in connected to a mall) eventually they changed our room to a bigger unit that has more windows and different facing.

Stayed in November 2023

Food items more on local delights. Not much variety for foreigners.

Upon arrival, hotel upgraded our room. Staff was friendly and polite when we make our other requests. Housekeeping lady was friendly and helpful too.

Stayed in December 2023

A little bit cold during the night. No heating, unfortunately.

Staff is nice. Excellent location.

Stayed in November 2023

The wall paper is peeling . Room could use an upgrade. Some mouldy spots in shower

Location was great . Room was spacious

Stayed in November 2023

The rug in the room looks like it was designed to look like as if a view glasses of wine and coffee have already been spilled on it. If that really happened or not is of course hard to say and that’s the problem. A bit warm, AC temperature set to 23 degrees (November), can not be turned down

Clean, helpful nice personal, quite good sound proofing, quite modern bath, good bed

Stayed in November 2023

Some of the fixtures were a little rundown in the bathroom but generally not much to dislike!

Good location, clean, comfortable beds and room was extremely large

Stayed in November 2023

Lack of good English news channels.

Great hotel on a perfect location.

Stayed in October 2023

Swimming rules are quite old fashioned, could be more relax.

Perfect location

Stayed in September 2023