Christchurch, New Zealand
Positive section of review
The attention to detail and high quality of furnishings and linen was wonderful - I had a great stay and will definitely be back in future. I also appreciated the free upgrade to a larger room.
Negative section of review
This was an excellent experience - no improvements required.
Upper Hutt, New Zealand
Positive section of review
very clean and well throughout. I had all I needed for the trip. The iron, washing machine etc- This is good!!
Negative section of review
WIFI was poor, signal dropped multiple times, I unplugged - switched of and reset. Dishwasher keeps running, cant switch off. i had to force open and keep open.
Auckland, New Zealand
Positive section of review
Great proximity for International travel from Auckland Airport & staff were very friendly.
Negative section of review
Not a biggie but don't really like the glass doors for bathroom
Te Anau, New Zealand
Positive section of review
Short walk to centre of town, very clean with everything you need in a hotel room.
Negative section of review
Nothing
Christchurch, New Zealand
Positive section of review
Very friendly and helpful staff. Comfortable beds. Great location
Negative section of review
Unit dated with repairs and upgrades needed. No microwave and very small fridge.
Queenstown, New Zealand
Positive section of review
Good sized room, hotel location is perfect. Rooms a nice and warm
Negative section of review
Always seem to get a room facing the hill, think paying for the car park is over the top
Queenstown, New Zealand
Positive section of review
Location was very good with ferry access to Queenstown
Auckland, New Zealand
Positive section of review
Atmosphere and luxury style and cleanliness
Negative section of review
Requested house keeping to clean the room on the first night at 7:15pm. They did not do it. That’s even after leaving a large tip with another staff member to make sure it’s done. So the next day I asked the housekeeping to do the cleaning between 11:30 and 1pm. I then went to the front desk and mentioned it to them. The lovely lady at the front desk made sure it happened.
Auckland, New Zealand
Positive section of review
Every thing it’s the best
Negative section of review
Nothing
Cromwell, New Zealand
Positive section of review
Beautiful