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Reviews of Les Acacias Hotel Djibouti 4 stars

Ponite du Heron, Djibouti, Djibouti

#12 of 17 hotels in Djibouti

Guests' Choice

Review score

Based on 80 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    6.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 11 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Painfully bad mattress and painfully slow internet

    Friendly staff

    Stayed in February 2024

  • Reviewed: 8 January 2024

    7.0
    Considering the local conditions, quite ok, but minus the wifi
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights

    Wi-Fi has good coverage throughout the entire facility, but unfortunately the connection cuts out every time and you have to log in again. Only two electrical sockets in the room. The bathroom is old and dilapidated.

    A very nice hotel, located right by the sea in a quiet place, but unfortunately quite far from the city center. There is nothing interesting nearby, no restaurants or shops. Nice swimming pool and restaurant area next to the pool. Large rooms, bathtub in the bathroom, ac good. Staff very nice, smiling and friendly. Breakfasts quite modest (from 6 am). A big plus is the free airport transfer (taxi costs 10-15$) and the possibility of late check out!

    Stayed in October 2023

  • Reviewed: 29 November 2023

    8.0
    Great value, excellent location, friendly staff
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff !

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    Restful.
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights

    White salt taste and remains from shower and tap. Bathroom equipment turning old.

    Good food, nice staff. Good Wi-Fi.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    7.0
    Good location but poor services
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The housekeeping services were poor - they consistently forgot to bring towels, water, etc. The reception staff was also quite rude, calling me in the middle of the night at 1:30am while I was sleeping. In addition , my "room with a balcony and sea view" did not really have a sea view, it looked down on the parking lot - also, the room wasn't ready when I checked in (at 8pm at night) so I had to relocate rooms at first. Poor organisation from the reception staff in general. Finally, the hot breakfast buffet was not great, consisting of dried scrambled eggs most of the time.

    Good location right by the sea, nice pool and outside restaurant area. The restaurant staff was particularly friendly and attentive

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Ups and downs
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The first night I spent in a standard room instead of the junior suite I booked. I also didn't like that my card is put on file when paying for my room but to charge for a guest I was told I needed to provide my card to charge for the guest, which wasn't the problem, if only the system in the hotel would charge the card without me having to provide it again.

    I liked the pool, the cabanas and the food. The bar was also a good thing. The room was also great.

    Stayed in October 2023

  • Reviewed: 18 August 2023

    8.0
    Relaxed.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights

    Unfortunately I visited the hotel during the hot season, not really nice, too hot. To go somewhere else you need a taxi. It is very important to agree about the price with the local taxi drivers otherwise some of them will scam you. The City centre is about 1000 Franc and the airport is about 2000 Franc. Keep that in mind.

    Very friendly and helpfull staff, they have a very nice pool including a bar. Breakfast is perfect. Rooms are very good and big including airconditioning. After check out they offered me to stay in the afternoon and enjoy the pool. My flight was at 23.00 and a free shuttle to the airport was also offered. Good service and really enjoyed it!

    Stayed in August 2023

  • Reviewed: 14 April 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 7 nights

    no Gym

    the location was good

    Stayed in March 2023

  • Reviewed: 11 March 2023

    8.0
    A really good hotel, conveniently located very friendly staff, good atmosphere outside by the pool, but incredibly quiet
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    location , staff , menu , bar ! plus the sea view

    Stayed in March 2023

  • Reviewed: 30 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    1-At The Hotel Location, you can smell the main Drainage of all Djibouti, 2- they promised by Email that they will send a drive to pickup me from the airport but they didn't. 3- too rude and bad treat from some of the restaurant employees... 4- Some problems you will notice in every room, technically not working or needs to fix or replace.

    Clean, friendly staff

    Stayed in January 2023

  • Reviewed: 16 January 2023

    6.0
    Great staff, great location BUT the room is quite overpriced given all the necessary refurbishing that hasn’t been done.
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 5 nights
    • Submitted via mobile

    1. the bathroom needs some work. the water leaks on the floor, the bathroom door is fool of humidity and can’t close. 2. the room is quite overpriced given all the necessary refurbishing that hasn’t been done

    the pool are is great with a nice view on the sea

    Stayed in January 2023

  • Reviewed: 1 December 2022

    7.0
    Nice hotel but dissapointing WIFI
    • Business trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    - the internet was NOT good! The wifi connection would CONSISTENLY disconnect and then I would often have to re-enter user and password details again which was very annoying - the room I was in was not sound proof. I could hear sounds of the people watching football as well as people by the pool. So at night, it was sometimes difficult to sleep. - it was very clear that the bathroom NEEDS renovation - breakfast could include more options.

    - The staff are very nice, friendly & helpful. - There's sea near the pool & the view is great - nice balcony with a view to the pool and sea - comfortable king sized bed

    Stayed in November 2022

  • Reviewed: 16 October 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 7 nights

    no gym

    good location

    Stayed in October 2022

  • Reviewed: 18 September 2022

    6.0
    It's not what you expect in 4 star hotels
    • Business trip
    • People with friends
    • Single Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Toilet without ventilation Toilet without water drain. Water remains on floor Expensive I was charged in djf instead of USD as stated in Booking Foods are not allowed from outside the hotel Room Door unlocking keep going wrong

    Staff, location, Restaurant,

    Stayed in September 2022

  • Reviewed: 15 July 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I was in room 308 and when leaving the room you have to be sure the door locks behind you.

    The swimming pool.

    Stayed in July 2021

  • Reviewed: 21 June 2021

    8.0
    Tranquil hideaway
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 5 nights

    I had an occasional unexpected small visitors like insects to surprise me at night.

    The hotel is located a bit out of the town and it is quiet with a beautiful swimming pool (even though I did not have time to dive in...). The staff were kind and the restaurant served delicious dishes including bread!

    Stayed in June 2021

  • Reviewed: 22 May 2021

    8.0
    Wonderful stay
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 3 nights

    The Security at the main entrance are not properly trained with guest already staying on the property.

    Wonderful

    Stayed in May 2021

  • Reviewed: 19 April 2024

    2.0
    Terrible hotel, to be avoided
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was dated, and generally dirty. The bathroom was falling apart - shower head, towel rack. The breakfast options are very limited, and staff are usually absent and reluctant to fry an egg when requested. Overall, I would never again stay at Acacias when back in Djibouti. Newer, better hotels are now popping up in downtown Djibouti.

    Stayed in April 2024

  • Reviewed: 13 February 2024

    10
    Over all my stay was AMAZING
    • Leisure trip
    • Solo traveller
    • Family Suite
    • Stayed 4 nights

    All is Excellent!!!

    Wonderful meal in the morning, wonderful location with a veiw of the water.

    Stayed in February 2024

  • Reviewed: 29 October 2023

    4.0
    Average. Not a four star hotel at all.
    • Leisure trip
    • Group
    • Single Room with Balcony
    • Stayed 7 nights

    The WiFi is unreliable at best. For business travelers this is a major issue. The rooms show water damage and damage from doors having been previously broken into. The bed is hard as a rock and you are only offered to small flat pillows. There are very few amenities available--no gym. there is no hotel information in the rooms. The breakfast left much to be desired. The only egg options on a daily basis were burnt scrambled eggs and when you asked the staff for a different egg option or fresh coffee they referred you to what was on the "buffet" and would not serve you. The bread was dry, and there were almost no other edible options. In terms of other food options. The hotel ran out of several simple dishes on an already sparse menu during the seven days of my stay.

    The location on the water is lovely.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    5.0
    Location offers limited options and bearable for very short stays.
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Low standard of cleanliness, breakfast quite basic, restaurant menu not much choice, exaggerated security to extent of denying customer drop off in front of hotel entrance in the evenings,

    Sea view, pool side bar

    Stayed in September 2023

  • Reviewed: 27 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I did my reservation using Booking.com, but the reception staff told me that the hotel does not have business relations with them l. It was shocking for me since I used my visa card to pay for the days of stay. Front Desk asked me to pay in cash.. it was very confusing. Fortunately, I had the cash and paid. So far, the amount paid to Booking.com has not been deducted from my account.

    The fact that the hotel is near the sea and the hotel staff are very pleasant.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    👍🏼
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was not fresh Internet is patchy

    Good people :)

    Stayed in September 2023

  • Reviewed: 21 August 2023

    5.0
    Heritage hotel with good food
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was not so clean.

    Heritage hotel with courteous staff, private beach and good food.

    Stayed in July 2023

Showing 1 – 25

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