Reviews of Hotel Silvestre
Calle 1ra. Reparto Torres No. 2 La Romana Rep. Dom., 22000 La Romana, Dominican Republic
#31 of 36 hotels in La Romana
Guests' ChoiceReview score
Based on 36 hotel reviews
6.6Score breakdown
-
Cleanliness
7.3
-
Comfort
7.1
-
Location
7.5
-
Facilities
6.9
-
Staff
7.5
-
Value for money
6.4
-
Free WiFi
6.0
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
-
Reviewed: 14 March 2024
Bronfman
Chile3 reviews8.0“Agradable”- • Leisure trip
- • Solo traveller
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
La atencion
Excelente
Stayed in February 2024
-
Reviewed: 10 October 2023
Liriano
Dominican Republic13 reviews3 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Queen Room with Garden View
- • Stayed 4 nights
- • Submitted via mobile
There was not telephone in the room. If you want to order something it has to be only going physically to the bar/restaurant or reception. The towels in the room were very old, it could be seen the color ripped off. No remote control for the tv, manually switch on and off.
It was clean and the Staff
Stayed in October 2023
-
Reviewed: 20 April 2023
Hamilton
Dominican Republic4 reviews8.0“expensive tho, food and drink”- • Leisure trip
- • Couple
- • Superior Double or Twin Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
location
staff
Stayed in April 2023
-
Reviewed: 8 July 2022
Andrew
United States1 review6.0“Didn't meet expectations”- • Leisure trip
- • Couple
- • Queen Room with Pool View
- • Stayed 1 night
- • Submitted via mobile
Air not on in room at arrival. Extremely loud music by staff before noon
Security and size of room
Stayed in July 2022
-
Reviewed: 24 August 2021
Venecia
United States10 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
It was very basic considering the price.
Stayed in August 2021
-
Reviewed: 4 April 2024
Babak
Dominican Republic1 review1.0Very poor- • Leisure trip
- • Couple
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Every thing
Nothing good
Stayed in March 2024
-
Reviewed: 24 March 2024
Gordon
Canada27 reviews1 helpful vote1.0Very poor- • Leisure trip
- • Family with young children
- • Queen Room with Garden View
- • Stayed 1 night
We had a confirmed booking. After travelling on 3 flights and overnight we arrived at the hotel and they told us they were overbooked. The suggested the Hlaibut Hotel and phoned to see if available. It was so we went on line and booked there as we were already at 4PM. I had our two married kids and spouses with us. It cost us $175 US due to Silvestre being overbooked. Booking was trying to get us back the difference in cost but so far nothing has happened even though Silvestre apparently agreed. I am sure it would have been a nice hotel if we were able to have had the booking we reserved
never got past the lobby of the hotel
Stayed in February 2024
-
Reviewed: 23 January 2024
Donald
Canada2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Pool View
- • Stayed 5 nights
- • Submitted via mobile
Friendly staff and great food.
Stayed in January 2024
-
Reviewed: 19 January 2024
Misael
United Kingdom1 review1.0“Absolutely horrible, not hot water for a place that costs me over 11,00 pesos over 200 dollars after I was charged tax w”- • Leisure trip
- • Solo traveller
- • Queen Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Dirty very dirty room
Only the location
Stayed in January 2024
-
Reviewed: 1 October 2023
Miledys
United States1 review1 helpful vote2.0“Will never return there”- • Leisure trip
- • Family with young children
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Bed, rooms, ac,
The rooms need updating. Buy new Tav’s that work
Stayed in September 2023
-
Reviewed: 24 August 2023
Ramon
United States1 review3.0“Really frustrating but”- • Leisure trip
- • Group
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Almost everything it’s really bad
Front desk and workers are amazing
Stayed in August 2023
-
Reviewed: 19 May 2023
Lopez
Dominican Republic4 reviews2 helpful votes3.0“Borderlining on horrible. The staff made it bearable.”- • Business trip
- • Solo traveller
- • Queen Room with Pool View
- • Stayed 1 night
- • Submitted via mobile
Don't go to this hotel, the people working in it might be nice but that's not enough. They do false advertisement to charge the customer and they won't even give you water to drink without charging you for it... Water people, let that sink in. I arrived and they tried to charge me US$15.00 dollars for "early check-in". I am accustomed to stay in hotels and resorts and never had I heard anything like it. I didn't pay for it by the way. Once I did the check-in they told me that even the water was going to be charged if I took it from the mini-bar and this is the part of the false advertisement, they have a small basket right next to the fridge and in it a small bag of peanuts and a menu with a very nice and decorated presentation.... They charged me for the peanuts that are NOT in the mini-bar but the front desk "forgot" to mention it, they even went as far as charge over the amount that was listed. Listed price was RD$50.00 but they charged RD$75.00. Be aware, they won't have the prices for anything from the mini-bar on the actual menu, you can only figure that out once you call the front desk from your cell phone because they don't have phones inside the rooms to communicate with anyone. They will also charge you from US$10.00 to an entire day if you have to do late check-out for whatever reason. They will make you sign a paper saying that they won't be responsible if anything of value goes missing from the room. They didn't sweep the floor and I found hairs on my bed. The shampoo and conditioner bottles had not been changed in a really long time, the conditioner looked almost moldy. This is not worth it. A local told me it used to be a very nice place, not anymore, that's for sure.
The food was okay, the staff is friendly and is very quite.
Stayed in May 2023
-
Reviewed: 3 April 2023
Kanonkicks
United States2 reviews1 helpful vote5.0Passable- • Leisure trip
- • Family with young children
- • Queen Room with Pool View
- • Stayed 3 nights
- • Submitted via mobile
*Please read this* When you book a room you will have to pay in person. Please bring local pesos because if you use a debit card they will charge an additional 18% from their machine. That's not included in the total from booking and I don't want anyone else to have money stolen from them. Mine was $18.75 which isn't too bad but it's the fact that it wasn't another factor for tourist and the staff placed the blame on booking.com to give a refund. Poor customer service.
Location
Stayed in April 2023
-
Reviewed: 25 September 2022
Pavel
Dominican Republic5 reviews1 helpful vote3.0Poor- • Leisure trip
- • Solo traveller
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
The staff is very unprofessional
Stayed in September 2022
-
Reviewed: 23 September 2022
Carlos
Spain5 reviews1 helpful vote2.0“Horrible”- • Leisure trip
- • Group
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Todo
Incomible, comida de un nivel de higiene no admisible
Stayed in September 2022
-
Reviewed: 27 January 2022
Malka
United States1 review2 helpful votes1.0Very poor- • Leisure trip
- • Group
- • Deluxe Double or Twin Room with Pool View
- • Stayed 1 night
- • Submitted via mobile
run down broken place, rusty water and flickering light in the room. linen was nasty
Stayed in January 2022
-
Reviewed: 27 December 2021
Maylene7300
United States2 reviews1.0“only I can say I want my money back”- • Couple
- • Queen Room with Pool View
- • Stayed 5 nights
- • Submitted via mobile
I didn’t like nothing they are so nusty person
it’s the worst services I had on my life they stole your money and they never response your phone call emergency, they never answer your email or message they took my money of my handbag when I was on the cafeteria drinking some juice I had left a day before cause they took my money the security they said wasn’t there so it was so frustrated the worst
Stayed in December 2021
-
Reviewed: 10 October 2021
Voigt
Dominican Republic7 reviews5.0Passable- • Leisure trip
- • Solo traveller
- • Queen Room with Pool View
- • Stayed 3 nights
- • Submitted via mobile
Overpriced but good. The pool was dirty.
Quite. moderne. Good bed. Good AC.
Stayed in October 2021
-
Reviewed: 28 February 2023
Anonymous
Sint Maarten3 reviews10“comfortable”- • People with friends
- • Superior Double or Twin Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
the location
the care
Stayed in February 2023
-
Reviewed: 16 February 2023
Anonymous
United States Minor Outlying Islands2 reviews9.0“chilling”- • Couple
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
nice
coool
Stayed in February 2023
-
Reviewed: 11 March 2024
Parnel
United States1 review7.0Good- • Leisure trip
- • Couple
- • Queen Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
-
Reviewed: 22 August 2023
Radhames
Dominican Republic4 reviews7.0Good- • Business trip
- • Couple
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
-
Reviewed: 20 June 2023
Raul
Dominican Republic2 reviews8.0Very good- • Leisure trip
- • Couple
- • Queen Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2023
-
Reviewed: 28 February 2023
Roberto
United States8 reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Pool View
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2023
Showing 1 – 25
Guests also reviewed these properties:
-
Faircity Grosvenor GardensPretoria, South Africa
-
Château de la ChabroulieIsle, France
-
Residenz AwenNeustift im Stubaital, Austria
-
Quinta das BuganvíliasCastelo Branco, Portugal
-
Don Federico Country InnMoscufo, Italy
-
Cairnryan Bed and BreakfastCairnryan, UK
-
Lake House DatcaDatca, Turkey
-
Sirena Sunrise 120Paphos City, Cyprus
