Calle 1ra. Reparto Torres No. 2 La Romana Rep. Dom., 22000 La Romana, Dominican Republic
#31 of 36 hotels in La Romana
Guests' ChoiceBased on 36 hotel reviews
6.5Cleanliness
7.3
Comfort
7.1
Location
7.5
Facilities
6.9
Staff
7.4
Value for money
6.3
Free WiFi
5.8
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Showing 1 – 25
Reviewed: 14 March 2024
Bronfman
ChileLa atencion
Excelente
Stayed in February 2024
Reviewed: 10 October 2023
Liriano
Dominican RepublicThere was not telephone in the room. If you want to order something it has to be only going physically to the bar/restaurant or reception. The towels in the room were very old, it could be seen the color ripped off. No remote control for the tv, manually switch on and off.
It was clean and the Staff
Stayed in October 2023
Reviewed: 20 April 2023
Hamilton
Dominican Republiclocation
staff
Stayed in April 2023
Reviewed: 3 April 2023
Kanonkicks
United States*Please read this* When you book a room you will have to pay in person. Please bring local pesos because if you use a debit card they will charge an additional 18% from their machine. That's not included in the total from booking and I don't want anyone else to have money stolen from them. Mine was $18.75 which isn't too bad but it's the fact that it wasn't another factor for tourist and the staff placed the blame on booking.com to give a refund. Poor customer service.
Location
Stayed in April 2023
Reviewed: 8 July 2022
Andrew
United StatesAir not on in room at arrival. Extremely loud music by staff before noon
Security and size of room
Stayed in July 2022
Reviewed: 10 October 2021
Voigt
Dominican RepublicOverpriced but good. The pool was dirty.
Quite. moderne. Good bed. Good AC.
Stayed in October 2021
Reviewed: 24 August 2021
Venecia
United StatesIt was very basic considering the price.
Stayed in August 2021
Reviewed: 4 April 2024
Babak
Dominican RepublicEvery thing
Nothing good
Stayed in March 2024
Reviewed: 24 March 2024
Gordon
CanadaWe had a confirmed booking. After travelling on 3 flights and overnight we arrived at the hotel and they told us they were overbooked. The suggested the Hlaibut Hotel and phoned to see if available. It was so we went on line and booked there as we were already at 4PM. I had our two married kids and spouses with us. It cost us $175 US due to Silvestre being overbooked. Booking was trying to get us back the difference in cost but so far nothing has happened even though Silvestre apparently agreed. I am sure it would have been a nice hotel if we were able to have had the booking we reserved
never got past the lobby of the hotel
Stayed in February 2024
Reviewed: 23 January 2024
Donald
CanadaFriendly staff and great food.
Stayed in January 2024
Reviewed: 19 January 2024
Misael
United KingdomDirty very dirty room
Only the location
Stayed in January 2024
Reviewed: 1 October 2023
Miledys
United StatesBed, rooms, ac,
The rooms need updating. Buy new Tav’s that work
Stayed in September 2023
Reviewed: 24 August 2023
Ramon
United StatesAlmost everything it’s really bad
Front desk and workers are amazing
Stayed in August 2023
Reviewed: 19 May 2023
Lopez
Dominican RepublicDon't go to this hotel, the people working in it might be nice but that's not enough. They do false advertisement to charge the customer and they won't even give you water to drink without charging you for it... Water people, let that sink in. I arrived and they tried to charge me US$15.00 dollars for "early check-in". I am accustomed to stay in hotels and resorts and never had I heard anything like it. I didn't pay for it by the way. Once I did the check-in they told me that even the water was going to be charged if I took it from the mini-bar and this is the part of the false advertisement, they have a small basket right next to the fridge and in it a small bag of peanuts and a menu with a very nice and decorated presentation.... They charged me for the peanuts that are NOT in the mini-bar but the front desk "forgot" to mention it, they even went as far as charge over the amount that was listed. Listed price was RD$50.00 but they charged RD$75.00. Be aware, they won't have the prices for anything from the mini-bar on the actual menu, you can only figure that out once you call the front desk from your cell phone because they don't have phones inside the rooms to communicate with anyone. They will also charge you from US$10.00 to an entire day if you have to do late check-out for whatever reason. They will make you sign a paper saying that they won't be responsible if anything of value goes missing from the room. They didn't sweep the floor and I found hairs on my bed. The shampoo and conditioner bottles had not been changed in a really long time, the conditioner looked almost moldy. This is not worth it. A local told me it used to be a very nice place, not anymore, that's for sure.
The food was okay, the staff is friendly and is very quite.
Stayed in May 2023
Reviewed: 25 September 2022
Pavel
Dominican RepublicThe staff is very unprofessional
Stayed in September 2022
Reviewed: 23 September 2022
Carlos
SpainTodo
Incomible, comida de un nivel de higiene no admisible
Stayed in September 2022
Reviewed: 27 January 2022
Malka
United Statesrun down broken place, rusty water and flickering light in the room. linen was nasty
Stayed in January 2022
Reviewed: 27 December 2021
Maylene7300
United StatesI didn’t like nothing they are so nusty person
it’s the worst services I had on my life they stole your money and they never response your phone call emergency, they never answer your email or message they took my money of my handbag when I was on the cafeteria drinking some juice I had left a day before cause they took my money the security they said wasn’t there so it was so frustrated the worst
Stayed in December 2021
Reviewed: 28 February 2023
Anonymous
Sint Maartenthe location
the care
Stayed in February 2023
Reviewed: 16 February 2023
Anonymous
United States Minor Outlying Islandsnice
coool
Stayed in February 2023
Reviewed: 11 March 2024
Parnel
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 August 2023
Radhames
Dominican RepublicThere are no comments available for this review
Stayed in August 2023
Reviewed: 20 June 2023
Raul
Dominican RepublicThere are no comments available for this review
Stayed in June 2023
Reviewed: 7 March 2023
Michael
United StatesThere are no comments available for this review
Stayed in March 2023
Showing 1 – 25
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